What do expect a couple blocks off of Colfax and the bum park? It's a Safeway, they have some food and the local flavor makes for a unforgettable experience. You do need to pay attention when going here. You don't want to make a drunk run at 10pm for some Hot Pockets but if you are in need some excitement in your shopping go here. Make a day of it and go to the Queen Supers to complete your shopping day. read more

I don't have much to say about this place... Except every blue moon I've walked in here since 1998, I have ALWAYS had some bum hit me up for cash on the way out. One of the most ghetto grocery stores I've ever witnessed. Guess that's why my friends that live over there call it "The Not-So Safeway". read more

This has to be the worst supermarket in Denver! I keep wanting to like it because it's so convenient to where I live but it just sucks. For example today when I went, there were NO cashiers available. The ONE cashier on duty was on break and no one was assigned to cover. Trying to find someone on duty is not a rare occurrence. The staff that are employed there are obviously miserable and share that attitude frequently. I'm all for employing people with special needs but the man who collects the carts is actively hearing voices and today I overheard him talking to himself about how he wanted to kill himself. It's sad because it really is in a great location but not worth the headaches! read more

It is always seemingly chaotic and filled with characters for sure. The parking lot can be sketchy so good to be alert. It pretty much has all of the basics you are looking for - just not my first choice especially since I no longer live in the neighborhood. read more

The grocery side of things is good but the Pharmacy is a joke! They can never find your info in the system and when they say your prescriptions is ready it's not. read more

I ordered a custom cupcake cake on monday for a pick up on friday. I was going to a big birthday party for 40 people all the way down in pueblo and had to be there by 7:30 PM that evening. I arrived on friday with my boyfriend to pick it up and the cake was no where to be found. Both Sarah D and Vannessa were extremely apologetic and offered us free baked good while we waited. They both called several stores and also the delivery truck drivers to try to track down my cake. No one could find it so I showed them a picture of a logo we had created for the special birthday weekend and Sarah D. put it all together perfectly in 30 min! It turned out I think better that what I had ordered in the first place. Thank you for saving the day and going above and beyond! Great customer service :) read more

You will see in my check in that I called this the UNsafeway. That is because it is located in a "transitional" area. That being said, it is perfectly safe. It is just that you generally see a lot of rif-raf, bum activities and parking lot altercations. The pharmacy is GREAT. I go there to get my dog's anti-seizure meds and the pharmacists and staff are always friendly and helpful. As far as other services, this Safeway lacks. The check out services are almost always insufficient during moderate to busy times. It gets the job done either way, nothing special about this location. read more

It's a pretty solid Safeway near downtown--what can you say? I bought some snacks and food here to avoid the super-expensive hotel room service while staying downtown for an event. If you're staying at the Melbourne Hostel, it's within walking distance and a perfect fit for the budget. read more

It does have location going for it, but the consistent lack of cashiers forces customers to do self-checkout, even with a cart full of groceries. And that is not an efficient system. read more

We unaffectionately refer to this one as "The UnSafeway" always lots of bums and shinanigans. The employees are useless and never interested in helping customers, the lines pile up behind two checkers almost every day. The manager is rude and the whole place is a disorganized cluster read more

This Safeway is less than nice, I've found that it's usually understaffed, has long lines, is dirty and the produce selection isn't as good as other Safeway's or King Soopers. Lots of homeless people hitting you up for money but they usually just do that outside the store. read more

Hello, About three weeks ago I went into the Pharmacy at Safeway, I tried to fill a very small 3 tablet prescription of pain killers for my father. I have filled these many times in the past with no problems, he has slipped discs in his back, he is in a lot of pain and I help him getting the medication, never has been a problem. This time he happens to use them up faster than he should have, I believe by about 4 days. After he spoke with his doctor, they schedule a pain management appointment for the next day, that night he wrote him a small 3 tablet prescription just to hold him over until the next day when he has his appointment and can see him again. I proceeded to the counter and the younger gentleman said he cannot fill them as since he used them up faster than he should have, he needs the doctor to call the pharmacy first. I was a little upset as I just drove all the way up to Westminster in lots of traffic to help him with this, nonetheless I said ok and walked away, I caused no scene or anything, just said ok, bummed out and walked away. I was also bummed as I have Cystic Fibrosis, I am currently battling a lung infection, I have 26% lung capacity and my O2's is low when off oxygen. So driving up to Westminster to get the script, heading into the back of grocery store to the pharmacy, to find that out, was upsetting as that took so much out of me to do those errands and get to that point, having CF sucks. I put in a voicemail to his doctor for him and went to run errands, I heard back from his doctor, gave him the pharmacy phone number I received from Google, his doctor said the phone number did not work, so I tried and it also did not work. His doctor asked to just go back to the counter and get the phone number in person from them. So I proceeded back, there was nobody in line, I walked up to the counter and before I reached the actual counter, "Jeff" from about 2 rows back spoke very loudly across the rows and his coworkers "I am not filling it" and made a swarming gesture with his right arm as if he was shoeing away an animal to go in to the other room. I told him I don't understand I have the doctor as you said, he then proceeded to tell me he is not filling it with no explanation, told me I can ask all the questions I want but he is not filling it, this entire time he was speaking loudly across the pharmacy rows and did not even have the decency to walk over to the counter and speak to me quietly and professional, he just continued making the "go away" gesture with his arm and repeated many times "I'm not filling it". Politely and quietly, and confused, I was trying to ask him "I understand by I am just trying to find out the reasoning behind you not wanting to fill it? I have the doctor as you asked", "don't care, I'm not filling it". It was very unprofessional, I have filled maybe total of 250 of these for him in the past few months for his slip discs, he has had spinal shots, lawyers involved cause of insurance company, MRI's and looking at getting surgery to fix the problem. These were a small three pills that he needed to hold him over, they were written legally from his doctor, and the doctor was on the phone as they asked, what changed? Was he profiling me because I was wearing a baseball hat and look younger? I do look like I am in my early 20's all though I am 33yrs old and an IT Manager for an HR company in Denver. I understand he may have the option to decline anyone he would like, but what have I done? I've made many purchases of this, I am very polite, never caused any problems, always patient, but yet he changed his mind to show his coworkers he is boss? He has no reasoning, could not give me one, spoke loudly to me across the rows, very unprofessional, made a swarming 'shoe' gesture to me as if he was shoeing me away. I understand this Safeway location is not the nicest and there may be difficult customers, I was wearing a baseball hat, but that is no reason to treat me any better or any less than anyone else, because these are pain killers and a small dosage, all rules were followed and no attitude was given on my part. In the end I went across the street to my pharmacy, 'Scales Pharmacy' and had them filled there no problem, I went to Safeway first because I needed groceries, and Scales only carried the 4mg painkiller whereas Safeway carried the 8mg at the time, my father said taking two 4mg does not take away the pain as one 8mg does. Very disappointing, will not be visiting that pharmacy or grocery store in general again, what bothered me more that night and next couple of days is just the way I was treated by Jeff, I've never had that before, it really stuck with me and left a bad taste in my mouth about Safeway in general. read more

It's so slow. They have a retarded system that is confusing. The people don't give a crap. Long, long, long lines. There have been times I just left my basket I became so fed up. The prices are way to expensive. There are some hotties that shop there, however! read more

It's my first time being within walking distance of a grocery store so I got that going for me, which is nice. This place generally has what I'm looking for with decent produce and an awesome bakery. The customer service is nonexistent but what do you expect from a mid city grocery store. There's always plenty of lanes open and the self checkout is more functional than similar stores' self checkout systems. Gets kind of sketchy around dark. There's generally some sort of trash making a scene somewhere in the parking lot but if you have any issues there's on site security at Safeway. read more

I just moved to CO and happen to be walking distance from this location. The first time I went, I actually turned around and went elsewhere. I was nervous about walking through the parking lot as a lone female because of how many homeless people were hanging around. The next time I needed groceries, I got over myself and went in my car. So pleasantly surprised. I have been going weekly since. The store is clean, the customer service doesn't stand out as spectacular but I've never had an issue. So far, I've never been made uncomfortable in or out of the store by any homeless people. I've overheard some funny/entertaining conversations in the parking lot, but that's about it. The attached Starbucks is a nice post shopping treat as well. read more

Absolutely atrocious pharmacy! I gave this pharmacy multiple chances and they screwed it up every time. They never call when prescriptions are ready or when they say they will. The gave me someone else's prescription which luckily I noticed before taking any. They failed to fill another prescription in time before it expired and then wanted me to deal with it with the doctor. Save yourself the headache and go somewhere else! read more

They always have the groceries I need. Period. I know the layout of the store and the employees are courteous. It's not Cherry Creek. If you're looking for that type of scene, this is not it. As far as grocery stores are concerned, it's as good as any. read more

Seriously? $6 for an artichoke? Also $6 for a 12 pack of soda since I didn't buy your "buy four" deal. What a rip-off. Last Safeway visit. P.S. Artichokes are two for $3 at the Sprouts on Colfax. read more

I do 99% of my grocery shopping here. The hours are pretty good and the store has everything you need on a day-to-day basis. I know some like to call it the "Not-so-safeway" -a remark on the relative density of shady characters that like to hang out in the parking lot. However, having lived outside of NYC I think unless you're casually calling it "not-so..." as a joke, grow up and deal with it. It's fine, I have no complaints, you need grocery stores to live. At least to live in a city. Plan your visit outside of rush hour. read more

How hard is it to scan a package with a label and drop it off with FedEx. They never have the scanner charged, don't have a back up and lie and say there not coming for 2 days when it's a Monday. FedEx misses pick ups there and employees could careless about FedEx Absolutelyeless about there job. If it was a 1 time screw up I could careless but I couldn't get a packaged dropped off 12 times in a month and that's business days not Saturday and sunday. You can tell no one at this store could careless about actually doing there job. There always standing there talking to each other but never actually doing anything productive. The store manager is a joke. I informed her they never have the scanner to scan the FedEx packages charged and they need a back up one if the employees can't keep it on the charger. The public is depending on them. When I drop my packages off I buy groceries from them so there making money off me. When they drop the ball all the time they miss out on me buying groceries because I have to carry my packages back home because there employees are incapable of doing there job. The day time manager should be replaced or sent to a store out in the middle of the country were it's easier for her to manage. read more

"Less than safe way" to shop. Lines always long. Never enough clerks, and the store is pretty dirty. The management needs to get their act together and clean it up. read more

Zero stars! The customer service rep is an ignoramus!!!!! ! So disrespectful ! She got so disrespectful to my friend over the phone when she called and asked to be transferred to the pharmacy for her medication. The problem is that she transferred her the first time but then hung up on her. She called back and asked to be transferred to the pharmacy again and the lady said no! What? She said I'll give you the number to call and my friend replied "but you just transferred me..." in the middle of my friend speaking she cuts her off and gets a stank ghetto attitude and hung up on her again! She called back and asked to speak to a manager and the lady replied with I'm going to call the police???? What in the actual hell! After this we tried to reach a manager for over thirty minutes waiting on the phone! The girl was playing on the phone leaving us on hold!!!! Ridiculous!!!! Finally we reached a manager, she was nice and said she would speak to her about it which was appreciated but good god people! Love your job because somebody wants it! She was working customer service at the god damn customer service desk..... where the f*** was the damn customer service?!?!? read more

My rating is based on the stores blindness to what transpires in the parking lot for the customers that are there to get there groceries. Now after this being 3 times i've been accosted for money and the sore employees and paid security does nothing about it...... read more

overall pretty decent prices for being somewhat in the city.  the selection is pretty good as well.  the cashiers have always been kind and courteous and there's usually security on site if you have any concerns.  the deli on the other hand is substandard.  the wait times are very long and the customer service is decent at best. they also use low-quality bags for your deli products when sliced. 2 stars for the deli (maybe 1.5) 4 stars for the store read more

I've been frequenting the Un-Safeway for years, mainly because it's within walking distance of our place. It's getting more and more crowded and I still see the occasional fist fight in the parking lot, but overall not the worst place. The liquor store panhandlers seemed to have decreased as well. The prices are better than they have been in the past, but they are definitely slow when it comes to re-stocking items. Other items will be put in the place where the pricing for the sold-out items (butter, tea, eggs, etc.) are and that irks me a little. I once asked about their Kerry Gold butter since there wasn't any for 3 weeks and was told the butter rep hadn't been to the store. The Manager said he would order extra asap and he did, which was great. Alas, it has now been sold out again for the last two weeks. They also had the mini shopping carts here for only about a week (before people "borrowed" them) so the big carts are a bit of a pain to maneuver in this crowded store. read more

This place has to be the busiest place Safeway owns in Denver. It is the pits. I absolutely hate going in. I can not wait till we get another grocery nearby. Their customer service closes at dumb times like 5PM. Most stores someone is manning the customer service at least till 10PM. Oh wait if you do not have customer service why would you have someone in the customers service counter? This place is so ghetto. The auto checkout machines are a disaster. I have lived in the area for 6 years and I yet successfully went through the auto checkout without a major hassle. I usually have to get some dis-satisfied employee to come over and help. They usually help then walk away only for a new problem to appear. I really doubt anyone at Safeway cares about a review but it helps me vent. I will say it again. The place blows. Shopping at 7-11 is a better experience. read more

I've only shopped here a few times and that's only because it's close to where I live. The last time I came here, the ATM shorted me money. Now I just left the store after waiting 10 minutes in the self check out line. Sabrina was "managing" that area and was unbelievably rude to a customer that simply asked her a question. Then she proceeded to berate THAT customer to OTHER customers. After that incident my scanner went haywire and wouldn't let me complete my purchase. So unfortunately I had to have an interaction with Sabrina. I simply asked her if she could help me so I could finish and get the hell out of there. She didn't respond so I asked her again thinking that she didn't hear me. She barked at me that she heard me the first time and that she'd be with me in a minute. I almost left my groceries right there and walked out. But I figured I've come this far so I might as well finish. I guess it's King Soopers from now on read more

This is a nice store, but there are never enough checkers!! If they want to build up their clientele and want people to shop in the neighborhood, they should stop being penny wise and pound foolish! read more

you know you're in for a treat when two armed police are standing in front of the door. in side it's just like any other safeway. i go there when i don't feel like driving to the safeway off of 6th & downing. read more

Give me a break. It's not as bad as some make this out to be. The produce is fine, meats are fine. Personally I love the fact that it's more of a multicultural store and cliente. I think some of these un-safeway reviews come from people who are a bit uptight. We live in a city and I personally personally prefer to be exposed to all of it, not just the uppity places. This is the store I shop at all the time and find it to be fine and the staff is pretty friendly as well. They have everything I could possibly want including decent organic veggies. The Pharmacy has been so so. Have had great service and terrible service but even then the next person who attended me was very apologetic. read more

Horrible, Horrible, Horrible, The worst service ever, I will never go back to this store, high prices, and the worst management ever. No public restrooms after 7, so I guess only people that work 9 - 5 are welcome. Then management will not take your complaints seriously, and they will not even provide a business card for the GM, or any other management. They would not give me the store number, and the manager on duty would not even provide me with his name. This is the worst grocery store that I have ever walked into, they have no respect for anyone that walks through their doors. read more

I live two blocks away from this store. Obviously, the biggest factor most of the time in picking a grocery store is location, but that is the ONLY reason I go here. It is more expensive than King Soopers, the people who work there are rude and unhelpful, the checkout system is the slowest and worst experience. At check out you will find that there is no where to stand to make the line to wait for self-checkout and the manned check outs will all be shut down except for maybe one or two lines. The self checkout machines frequently crash and I think 8 in 10 customers has to get a worker to come help them unfreeze the machines. Additionally, you have to look up the foods that don't have labels alphabetically but you can't type in the name you just have to scroll through lots of foods til you find the one you're looking for. Overall, fairly terrible experience most times I go to this store. If you can go somewhere else I would recommend it. read more

On 10/08/2014 I had stopped off at the Safeway at 757 E 20th Ave, Denver, CO 80205. I was in self-checkout & placed my backpack in the bagging area for my groceries. The scanner wouldn't work because of my backpack being in the bagging area, so I selected the "I brought my own bag" option. The mgr/self-checkout person, named Kiara, had been approximately 8-10-ft away from me, notices that I have my backpack in the bagging area, that I have groceries to purchase, hears the signal from the self-checkout kiosk, is aware that I'm only person in the self-checkout, only for her to just stand against a pillar w/her arms folded for a time-span of 2-3 minutes while pretending like she doesn't see me nor hear the signal from her self-checkout kiosk that was notifying her of my needing authorization to use the "I brought my own bag" option. So, I'm like.."Hey...are you gonna authorize my checkout or what?" Kiara then exhibits a angry, hostile attitude towards me & begins running her mouth & blaming me for having items in my bag (my bike-lock) in regards for the scanner not allowing me to check out the items I wanted to purchase. All she had to do was just press a button. So I counter her maniacal tirade & tell her..."Just authorize the "I brought my own bag option" & stop harassing me." Then she got snippy, said "What did you say?!?" & she then called security to escort me out of the store. I explained to Kiara that I would be filing a complaint against her w/her store & district managers. Kiara's response had been..."I am the manager", & then she continued to be rude & curt to me. I've filed complaints against her on Safeway's website & hot-line number. I was given a reference number in regards to my complaint which is #28764424. I was told that I was to be called back within 24-hours but it's been 3-days. So, I'm following up on this complaint to investigate if this issue has been resolved or not. Considering that I've spent thousands of dollars at the Safeway on 757 E 20th Ave, Denver, CO 80205...I feel that Kiara needs to be formally relieved of her position & fired. Kiara's poor attitude, inability to do her job & lack of customer-service skills provides an example as to why individuals in the Denver-Metro area refer to the Safeway on 757 E 20th Ave, Denver, CO 80205 as the "Un-Safeway". I will be continuing to file complaints with the Better Business Bureau (http://www.bbb.org/) & other consumer advocacy groups in regards to the "Un-Safeway" at 757 E 20th Ave, Denver, CO 80205 . Kiara's behavior is absolutely unprofessional, immature & will not be tolerated. read more