Gainesville Auto Glass is absolutely squeaky clean! From the very first prompt response to the…read morefinished job, everything was excellent. Flawless from start to finish, and for a price no one can touch. It's rare to find such incredible customer service with such wonderful attitude. Highly recommend, cal GAG, you will not be disappointed.

What a great company! Easy to communicate with and came to my job and installed my car windshield…read more Highly recommend.

I've brought my vehicle to Patriot Glass twice -- once in 2023 and again in 2026 -- and both…read moreexperiences were excellent. 2026: My ADAS lane camera was malfunctioning, so I reached out to Mike via email. He responded quickly and clearly explained that he would only charge me if the ADAS calibration was successful, which I found extremely fair and reasonable. At the appointment, he spent about 30 minutes attempting the calibration and ultimately determined that the camera itself was faulty and couldn't be calibrated. He was honest about it and didn't charge me. Instead, he recommended finding a shop that could replace and program the camera properly. Mike is very professional, knowledgeable, and prompt with communication. 2023: I had a cracked windshield and contacted the shop for a quote. Mike provided a fair price and mentioned he could work directly with my insurance. I told him I was concerned about potential premium increases and preferred to pay out of pocket. To my surprise, he offered me a very competitive cash price and scheduled me the same day. I was in and out in under an hour. It's been three years, and the windshield has had zero issues. Honest, professional, and efficient service both times. I highly recommend Patriot Glass.

They worked very fast, and worked with my insurance and got me in as quick as possible to fix my…read morewindow that got shattered from somebody trying to break into the car!

They replaced my windshield. The service was quick and professional. My husband and I are pleased…read morewith the result.

Reached out to them asking about a chip repair and got a fast estimate back. Brought it over and…read moregot great service that fixed it. It was fast and a good value. I highly recommend them.

Thank you for fixing my window! It was convenient that he came to me while i was at work. It was…read morequick and affordable pricing.

This is the second time that I used AU21 Auto Glass to replace the windshield for both of my cars…read more The service is outstanding and they make sure that you are 100% satisfy with the work and you can always reach back should you have any concerns. Highly recommended it.

Matt did an excellent job tinting my vehicle. He is highly personable and operates his business…read morewith integrity.

Matt does great work at a fair price. He is fast and reliable and stands behind his work.read more

I have nothing but positive things to say about this company!…read more From the moment I first called (thanks to a recommendation from my former colleague, who also had a positive experience with them) I have had nothing but a positive experience! Never once was I transferred to someone else, or placed on hold. Lisa took responsibility & made sure the work was done right! She helped locate my specific windshield, kept me updated with the order, and made arrangements to come out to replace my windshield. The only "negative experience" I would mention is that my windshield had to be ordered, & it caused a delay (a little over a week) - which still was a positive experience, since Lisa took responsibility of the issue & made sure it got resolved in a timely manner. During this waiting period, I switch jobs/locations. I had originally asked them to come out to my workplace in Fairfax, but I had moved to a new job in Alexandria. Lisa was more than willing to make accommodations, took responsibility for something that wasn't their fault, & have someone come-out to my new workplace in Alexandria. With each call, I could hear the smile on Lisa's voice as she help me get a new windshield. Not only was the call experience(s) excellent, but also the actual service portion. As I mentioned before, they made accommodations to my new change. Prior to their arrival, I got a very polite call from someone with Fairfax Auto Glass Specialist (I can't remember his name) notifying me that he would have someone named Marco come out to fix/replace my windshield, & the approximate time he would arrive to the address I sent him. The caller also verified the address & location when he called, something that I believe was a responsible & caring action (showing the effort to make sure things are done right). This made it extremely convenient for me, for I was able to notify my new employer when I would need to step out for a moment. Marco from Fairfax Auto Glass Specialist called me when he arrived. When I went outside to unlock my door for him, he greeted me with a friendly smile and was extremely polite/professional. He was able to replace my windshield within 50mins, & gave me a call as soon as he was finished. I was in a meeting & missed his calls ... & was a few minutes late going back out to my car. Marco still greeted me with a smiling & was very understanding of my delay. He waited for me to come out, to make sure I could lock my car, before he left. I have dealt with only positive, welcoming, professional, & CARING people at Fairfax Auto Glass Specialist. I will MOST DEFINITELY be recommending them to anyone (& everyone) I know! If you are looking for reliable, professional, honest, & caring people in the Fairfax, VA area ~ to fix your windshield - give Fairfax Auto Glass Specialist a call!!

I called them this morning, needing a very small repair. (My car's mirror tab had come unglued…read morefrom the windshield.) They quoted MUCH lower than I was expecting for any kind of "house call" service -- it was not much more than just getting a remounting kit myself (which I had tried last year, going through three kits before finding one that would hold for more than a few days), and he described what sounded like much faster and stronger adhesive as well. They were a bit backlogged, with a man on vacation... but after finding out that I was close by (about two miles), he said he's got someone coming to the office in about 10-15 minutes and will send him right over. That person got here quickly (about as expected, counting travel time and whatnot), was polite, friendly, professional, etc., and fixed it right up. The visit was all done in about 15 minutes, after which the mirror was solidly in place enough to adjust it, with no sign of sagging or weakness. So if your mirror tab comes unglued, don't bother shlepping over to the car part store, picking out a mounting kit, scrubbing off the old adhesive, putting on the new, taping the stuff in place to cure for a day, and kicking yourself because it's not *quite* in the right spot... just call Fairfax Auto Glass Specialist instead. How are they on actual glass repair or replacement? I don't know, and hope not to have to find out... but if I ever need such repairs, they'll be the first I'll call.

Very quick to respond to my quote for a replacement of my rear window and offered to price match…read moreanother company I had received an estimate from.

I was asked by the shop to come in early for a windshield repair, yet I was made to wait once I…read morearrived for 1 hr 30 min. I had to take the initiative to ask what was taking so long, and they told me they ordered the wrong glass and needed to pick up a different one, making me wait another hour. Then, they message me that they broke this new glass, and I had to wait another half hour. On the way back home, I noticed that the rearview mirror was not reattached properly. So I called the store again and they told me to "move the mirror and fix it yourself". I go back to the store and it ends up having to be resecured with a missing screw that they forgot. When I asked the manager for a simple apology for the mistake of the shop, they told me "can't an old lady take a mistake?" Very disrespectful staff and extremely poor service. Would not recommend to anyone.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

The Business Manger (Danny) freaked out since I didn't agree with them on issues they had. See…read moreresponse below. Do you really want service from anyone who reacts this way if an issue occurs on a job they haven't even been selected for? The response speaks for itself. Look at the other one star reviews, you'll find this isn't a one off.