The Safelite technicians who came to our home were professional and personable. When rust was found around the windshield frame, they spent a lot of extra time cleaning it up as best as was possible. I appreciated their excellent service very much. read more

I was told they would show between 8-12. Showed up a few minutes before 12. Took almost 2 hours to replace windshield. Inconsiderate. It's not that difficult to give a real estimated time of arrival. Just takes a small amount of effort. But that's too much to ask. read more

I've never broken a windshield before. The front desk lady was extremely nice, wish I would have caught her name. We showed up with our Jeep early. And was done in 90minutes. Our technician was very nice. Needless to say although there isn't much of a review from me. I'm very satisfied with the results, service and customer service. Should I have to go through this again. I'll be a repeat customer. read more

Crooks!!! Scratched my car and denied it...very unprofessional installer. Looked like he had no idea how to do his job or repair a windsheild, to top it off it leaks!! The next guy to come out and take a look at the leak glued a ton of sticky black stuff all around the edges of the windsheild!!!! I will never use them again! read more

I set up a appointment for 8 and was there on time.I was getting my front windshield replaced. they said 90 mins to 2 hrs to complete the job so i walked down to Colby ave. to get breakfast. I got back in about a hr. and they apologized for talking too long, they were done by 10! what gives i thought. They gave me free wipers and glass cleaner and new clear windshield as well as vacuuming out truck and cleaning all the windows. read more

After originally trying to use a different company we were told by a friend to use Safelite. They were extremely helpful, offered us a AAA discount, and came to our home to replace our windshield. The guys who came out even fixed something that was loose on the dash for me. Our windshield looks brand new. read more

Love love these guys. Awesome job. They even put on new wipers !!! Came right to my home. I'd give you'll ten stars if I could.

Was lied to about my repair, the technician said they would replace my glass and molden's. Glass was replaced and didn't replace side ruber molden. Called warranty department and they accepted that there was a miss communication in the paperwork that I will need to buy the side ruber molden myself and sorry the shop didn't explain it to me, that the side molden is not covered only, the top ruber molden. Mark the shop manager said to let him know when the warranty mobile repair guy will be scheduled, I ask why, and he said because I wanted to make sure the work is done right, we were on a recorded line. Fast forward, the mobile repair guy never showed up. I had a feeling that Mark was unwilling to accept there was a miss communication even though he was on a recorded line with warranty guy and myself committing to a repair after it was agreed that I pay for the side molden from the dealership. I trusted the shop manager to honor his word and he lied about having a mobile unit come and make it right. Now I'm stuck with paying more money for repairs. I hope the warranty department do the right thing. I had been a good customer of safelite since 2019 and never had any issues up until now. read more

These guys were awesome. We were on a road trip and showed up at closing time on a saturday. They stayed late to fix our ding and get us back on the road quickly. Plus the techs were just cool guys to chat with. Definitely would be my go to place if I lived in the area! read more

Great service! The woman at the front desk was an absolute joy, and the tech who worked on my car was so personable and fun! I wish I could remember their names. read more

Beau showed up 2 hrs early after contacting me to see if that was alright. Are you kidding me? Getting work done early and ahead of scheduled. You guys rock! I will refer you to anyone who needs great service with a smile. He even cleaned all the windows on my car and not just the windshield. He showed up and was done well within a hour. Thank you again! read more

Great service! The tech called ahead of time to advise me of a more pin pointed time frame for his arrival. He was quick, efficient and friendly. read more

Great service, quick, on time and answered all my questions! Appreciate the service and will be using Safelite for all my future glass needs!! read more

I can't believe how quick and painless they made my windshield replacement! I was able to get an appointment within a few days AND they came to me and did it in the parking lot of my office while I was inside working. They billed my insurance directly. read more

I have used this location twice and both times were seamless from arrival and greeting to work performed and back on the road. I will definitely use Safelite AutoGlass and recommend them to anyone wanting the Red Carpet Service. read more

I called Safelite, got a quote for a windshield replacement and scheduled a technician to come to my office and do the work. Derrick Riley was the technician and called me a half hour prior to arrival. He was professional, courteous, prompt and answered all of my questions. He did a great job and cleaned my dash and all of my windows when he was done, and he even found a way to save me some money so I paid less than quoted. All in all I am very pleased and wouldn't hesitate to recommend Safelite to my friends and family. Thanks! read more

I received a text confirming and they arrived on time! I had them come to my work, multi tasking! It looks great, totally exceeded my expectations! John was wonderful and waited while I worked out a bank issue. read more

Great job, friendly and helpful employees. The team came to my home, completed the replacement within an hour snd the window looks great.

Great service, Eric came and changed my windshield and everything went by perfectly would definitely recommend!

Worst customer service experience I've had in a very long time. I showed up early for my appointment and my confirmed appointment was not honored and was told I was on the stand by list and my car would be ready by 500. My appointment was for 1100 am, and the confirmation said the job would take 60 to 90 minutes. I will avoid this place in the future for sure. Add this to the crappiness of having my car broken into, it sure didn't help my holiday spirit. read more

2 years ago we had the windshield replaced on our GMC van, and they had to re-do it due to poor workmanship. Last Friday, we had to have it replaced due to a large crack in the windshield, and used them again since we figured it wouldn't happen again. As my husband is driving it, it feels air coming in and touches the windshield to figure out how air is getting in, and the whole windshield is not sealed and moves and ready to fall out. To experience this twice is quite unacceptable, and my husband now has lost income due to time he has to take to take it in to get it fixed. read more

I called the number listed on their site for the Everett location and I got routed to a horrible automated voice recognition system. I tried to get to a human and after jumping through all these questions, I eventually got routed to a live operator. Then I had to give them all my information before they could even tell me availability on appointments. Speedy Glass was a better experience. Got to a human right away, she was helpful. read more

I highly recommend this company. The staff are very friendly and professional. Excellent service. 2013 MB GLK 350.

We were referred to Safelite by our insurance company for a chipped windshield. Our mobile technician Evan was wonderful! He was able to come right to my place of employment, and was very thorough. Explained everything in detail, and went over and above by also vacuuming out my car, washing my windows & providing me with a complimentary bottle of glass cleaner and clear stickers to put over any future chips until they can be repaired. Great experience and will definitely be using them again for any other future needs! read more

As we all struggle for time in our hectic lives it is nice to see that there are some businesses that respect that! I called and made an appointment with the number as it came up on Google, immediately I knew I was on a national line and I normally do not care for that, however, she was polite, knowledgeable and professional which is great, but I typically like to talk to the local reps as I can get a feel for how it will go. Along I went to the appointment, I showed up and they were aware I was coming and that I had an appointment, they immediately evaluated the car, pulled it in and had me on my way in 30 minutes!!! I know what you are saying, "well that's what they are supposed to do!" I ask you, when is the last time you went in and had that kind of service? Yeah, me neither! So, I thought that I would take the time and write this review...oh, by the way...the rock chip - GONE! Great job and Great customer service! read more