The Mammogram lady was super aggressive. She treated my boobs like they were not apart of my…read morebody. I've had a mammogram before and it was nothing like this. The three stars is for the ultrasound lady. She was amazing compassionate and patient. I know it's business. But treat people like humans. My boobs are part of my body!

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

I am young and I was very nervous and actually scared of the machine they were going to use on me …read more Carolina noticed I was scared I told her my concerns and she took time to explain it to me and she wasn't impatient or pushy at all . She explained everything and how it work what it's used for and asked very nicely if I wanted to proceed. I did proceed because she explained it's very important for women's health . I'm so thankful for her and her patience. I forgot to mention even the woman checking me in was very sweet and I didn't wait too long at all .

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

I had to get a fluoroscopy on my hip and this location was the closest to my home that provides…read morethis procedure. Making the appointment was not super easy. My doctor had sent over the referral and when I was called to make the appointment, the person at SDMI made it sound like he had no idea why I was coming. Would not make the appointment because I didn't know the technical term for the procedure. I ended up having to call back the next day, with new knowledge but also not needing it because this person just used my referral to make the appointment. Other than that, this procedure was great. A person called me to let me know what to expect and to suggest bringing a driver. That same person was working when I came in and explained everything and answered all of my questions. Overall, great professionalism and a very easy procedure. I liked coming in (which made up for the terrible phone call earlier.)

I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

Dr. Maduka is top tier I cannot thank him enough . He has a team of amazing staff . I have been…read moredealing with Trimalleolar fracture which hurts like f-ick. My gorgeous nurse Bri made my experience nice . My MD Dr. Culanag who is pretty and solid a rockstar . Help me through my pain on my severely broken ankle. Steven in radiology is seriously is the best a good person helping me with my X-ray this has been such a good experience after my terrible Trimalleolar fracture of I am able to thank all my care team I would.

Jeffreys has really good people working there. I highly recommend them…read more Maybe I should leave a bad review so the secret doesn't get out. Just can't do it!!! They're too good at their jobs.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

Have had multiple imaging appointments here since they opened this location on Gibson. They are…read morealways efficient and usually ahead of schedule when I go before lunch. The ladies at the front desk are always helpful and friendly. The radiographers are always efficient and explain everything very well. Prices are reasonable for the quality of services. Plenty of parking, good drop off at front doors, and all doors into the building and office are automatic so if you have someone who is disabled, this is very helpful.

I'm honestly surprised by how many negative reviews I've seen here because my experience was…read morecompletely different. Everything went smoothly from start to finish. Once I received my appointment email, I checked in at my scheduled time & the front desk called me almost immediately. I only waited a few minutes, so just be patient--they're helping everyone as efficiently as they can. The nurse was kind and professional & the radiology technician who performed my mammogram was friendly, welcoming, and made me feel comfortable throughout the entire appointment. She was amazing! Overall, I had a great experience and wouldn't hesitate to come back if I need future imaging services.

Today I had an appointment to have a diagnostic mammogram and breast ultrasound. This is a very…read morestressful time because I have breast cancer that runs in my family. Before my appointment I called my insurance, supplied them with the CPT codes that way I could know what I will be responsible for. My insurance stated that both exams are covered at 100% with no copay. Great news! I arrived and was greeted by Bernadette. She had me confirm my name, DOB, and exams and then said it was going to be $405. I said no I called my insurance and they stated it would be covered at 100% and copays do not apply. She then stated "You are have a diagnostic mammogram not a screening. Diagnostics aren't covered and you still owe on your deductible." I told her my insurance does not have a deductible and I called and was told it was covered at 100%. She once again told me I had a deductible. At this time I asked for the CPT codes because I didn't have them anymore so I could call my insurance again. Then Bernadette called her supervisor and was talking and laughing on the phone she asked me if I had a call reference number and I said no. She told her supervisor "no" started laughing and say "I know". I asked for the CPT codes again and was ignored. She got up and started to walk away. I said "Ma'am my I have the codes" and was told I need to "hold on" in a very rude tone. I was told to go to window 1. I told Bernadette that I am sure she deals with a lot of rude patients but I am just trying to get the codes so I can call my insurance. She the rudely said "I am not at my desk I am giving the report to her". I was in shock by her response. I then started googling the codes and called my insurance. By this time the lady at window one gave me the codes. I was once again told by my insurance that everything is covered at 100% and no copay applies and I do not have a deductible and received a call reference number. I then gave it to the girl at window 1 she said she had to wait for the authorization department to respond because they were calling my insurance. Finally they got back to her and said everything is covered at 100%. Bernadette was rude, dismissive, and unprofessional. These characteristics are not what you want to be greeted with as your first impression walking into an establishment. Patients are stressed and do not deserve to be treated like this. You have a sign in the lobby pointing towards the patients that states "Choose compassIon" I suggest you have that sign be double sided that way your employees are reminded especially Bernadette to "choose compassion".

So I scheduled in advance and the morning of they send a text with a link to click when you enter…read morethe building to let them know you are checking in. The space is clean when you enter and just has some seating and kiosks for people who I'm assuming are walk ins to use to check in. The cleaners they use are so strong though, not just like bleach smell , but very heavy in fragrance. It made it very hard for me to breath and my nose was running. The tech asked if I was trying not to cry at one point...no just allergic to this space. It if weren't for that it would have been great though. I was called shortly after checking in. I told the phlebotomist I faint easily if I don't have something to lay down on so she brought in a recliner chair. I also let her know I needed a butterfly needle and she accommodated. It seemed she had a to navigate the needle a bit, but I think I was a bit dehydrated. She didn't rush me after and made sure I wasn't dizzy. I appreciated the care she gave me, and how efficient they were. I just don't know if I'd be able to go back because of how intense the cleaners are they use. I had to shower when I got home because my body was starting to itch and my hair stank so bad from the off gassing of it. I don't remember any of the other clinics smelling so strong before.

Awesome. In and out. Always on time. Excellent location…read more Never that crowded. Very friendly and professional staff Have been coming here for years. A big difference from years back when they were awful. They have come a long way.

I was a patient at this office for years, so I was extremely disappointed by how I was treated…read more I requested a doctor's note for work and was told Heather would take care of it. Unfortunately, after nearly two months of waiting and repeated phone tag, the letter still had not been handled. I finally had to go to the office in person just to get something I had been requesting for weeks. While I was there, I specifically asked to speak with Heather, but the office manager never had her come up to speak with me. Instead, I was told there had been a lack of communication with the doctor. After waiting two months and having to advocate for myself in person, I received the work letter the following day. What was most upsetting was that I then received a letter releasing me as a patient. After being a loyal patient for years, I found the timing and the way this situation was handled extremely disappointing and unprofessional. I understand that offices get busy and miscommunication happens, but patients should not have to spend two months repeatedly following up for an important work document, only to be dismissed from the practice after expressing concerns about how their request was handled. This experience completely changed my opinion of this office.

Telephone service you guys never answer your phones, I hardly ever get to see the doctor. I have a…read morebladder cancer and it's very hard to reach somebody and they rarely return your calls.

My wife went here for an MRI and was pre approved by Nevada Health Coop and paid her $200…read moredeductible. Now Desert radiologists is sending an invoice for $1,799.00 like they didn't even know about the insurances this isn't the first time this has happened. They need to fire those responsible.

I was able to get my mri quick and my doctor got the report the next day! I recomend…read moreHorizonImaging Center for your next Mri. Very freindly and professional. Great job! Keep up the good work.