I've been to OpenSided MRI several times, but this is the first time since my review of 2018. That review was a severe downgrade from the very good previous one, and was based on the very ill front desk guy who should not have been working and infecting patients. I'm happy to say that I had a totally different experience this time. First, they moved over a door or two to a new office, which is more spacious and updated. Patty, the woman at the front desk, was a delight, friendly and competent, and it was nice to not have to deal with an unprofessional 18-year-old, which is so common at doctors' offices these days. I don't know if there were two techs who actually did the MRI, but two helped me get settled onto the table, not an easy task due to my horrendous back condition. I needed help from both of them, and they did everything possible to make me comfortable. The actual test wasn't as open as I'd remembered, probably due to the fact that this one was of my brain, so it required a helmet-like contraption to keep my head immobile. But thankfully, this procedure didn't take more than 15 minutes, so it was bearable. (My brain's fine, thanks for asking!). No more CDs, this time I was provided with a QR code, and was able to see the report and images by the next day. Just the week before, I had a different MRI at an upright MRI facility, which was a horrible experience due to the ineptness of the tech and the problems that ensued after, so this one at OpenSide MRI was a breath of fresh air. I can't say enough good things about this experience. read more

Very good person the tech was this is my third time trying to get a MRI and he helped me very much should always have a attack as well as he was thank you so much read more

Staff is friendly, professional & patient. They answered all my questions and worked quickly and efficiently

Didn't like the attendant he seemed very rude and nasty !! It was to much noise and he really didn't try to calm me down, from moment he called my name I just saw in his attitude that he looked like he didn't want to do his job wanted to hurry up no bedside manners at all , I will never do a MRI anymore the front desk young lady was very nice and professional, but the rude ass who was doing the MRI they need to get someone else!! read more

I went to OpenSided MRI on Rancho and the experience was excellent! The staff were very professional and made me feel welcomed. Ken the Technician was great! Very knowledgeable and answered all of my questions. Thank u I would recommend OpenSided to anyone! RF read more

Outstanding facility for an open MRI with very convenient hours for scheduling, e.g., 6 a.m. to 9 p.m Monday through Saturday. I needed a pelvis MRI without and with contrast. Ken did the procedures. He was wonderful. He explained everything for each test so I knew what to expect -- I would be holding my breath for some of the tests, how long each test would take, how long the contrast needed to get through my body. He even put a pillow under my knees to make me more comfortable. Even the girl, Tiffany, who greeted me when I arrived was friendly and nice. I'm glad my primary care physician recommended this facility. read more

Although, I was medicate, I still was claustrophobia. My technician was fabulous. He pulled me out calmed me down and we started all over. If I didn't have him, I don't think I could have done it. Ken is definitely a comforting factor! The facility was spotless. The staff was great and very professional. read more

after much anxiety Ken the technician with kindness and patience guided me through the process. the front desk staff was also extremely helpful and gracious. I was able to get through the MRI due to their understanding of my phobia. Thank you sincerely ... read more

Ken(technician) was amazing. He truly was genuine. He understood the assignment. Thank you from the bottom of my heart. read more

OpenSided MRI - Ken was my technician. I would recommend this Ken, thank you x 100. You're the greatest. Check-in was fast and smooth. - Diagnostic Imaging Near Me - Las Vegas, Nevada

Very professional, clean and kind. The office staff was efficient and nice The man who did my MRI calmed my nerves because I really hate MRIs he was kind and understanding. read more

My technician, Ken, was awesome. I was so nervous and he completely relaxed me. If I ever need an MRI again, I will come here. Thank you Ken read more

This is an amazing place staff are very professional and it's clean. Kenneth was very professional and made me comfortable during the MRI. I am so glad that I found this place. This is what I need to get my MRI done. So if you are claustrophobic this is the place to go. Thank you Kenneth and staff! read more

I had a MRI with the challenge that I Am Claustrophobic. but thanks to your staff my experience was totally the best. Starting with your Wonderful reception. Thank you. Satisfaction. read more

Today, since the time I arrived at Openside MRI, I was greeted by a nice and sweet lady, and my procedure was done by another awesome gentleman name Kent, very nice place, and even better the treat they gave me, thank for your courtesy, and nice, very happy with the service at this location, Great Quality service, thank you. read more

Ken is an amazing tech..very kind, professional and fast. Thank you!! I was here for over 2 hours and I was comfortable the whole time.

I definitely recommend this place, you can probably get in way sooner than the other places like D.R or Steinberg. The entire staff make is a pleasant experience, I even remember ladies names from calling so much and how well they helped me. The MRI Tech was so sweet and made me feel comfortable. I definitely recommend this place Thank you ladies for you help and your rush to get my scan done. read more

Quick and painless. No anxiety attacks this time. The location is easy to find and has loads of parking. The waiting area/ reception area is clean and sleek. Changing rooms are spacious and accommodating. The MRI machine is comfortable, and the music was great. I liked the fact that they didn't overbook patients. read more

OpenSided MRI - Entrance - Diagnostic Imaging Near Me - Las Vegas, Nevada

See all

Patty, Ken, and Tiffany were very kind and considerate of my concerns. They were all very professional and helpful.

Ken was an amazing tech and and very professional and helpful z I would recommend people to see him

Jason was awesome! The front desk was very helpful! Great experience even when in pain. read more

First impression: Modern, clean, spacious waiting room and incredibly friendly reception staff who offered us (husband and me) bottled water. What medical facility does that?! Jessica was the tech who performed my MRI and she made every effort to ease my anxiety. I appreciated that most of all. They get an A+++ in my book! And I even got the imaging on CD before I left! read more

OpenSided MRI - Diagnostic Imaging Near Me - Las Vegas, Nevada

Great service from the receptionist to my MRI technician. My MRI tech made me feel comfortable and was very considerate and checked in on me multiples times. I'd would happily get all my MRI's here. read more

My technician was Jason so awesome and patient explaining everything and knowing I was very paranoid with the process he talked me through it and I was given my CD at the end. read more

Had to come here twice and Both times it was exceptional. Jason was so helpful and caring. My mom has an extreme fear of these types of procedures. He got her through it. Thank you. read more

OpenSided MRI - Diagnostic Imaging Near Me - Las Vegas, Nevada

See all

Positive experience at this facility. Cordially greeted by Veronica upon approaching front desk. First time here and had to fill out quite a bit of paperwork which is the reason they ask you to arrive 20-30 minutes before appointment time. After turning in paperwork she asked if I needed to use restroom before procedure. Exceptionally clean restroom with disinfectant spray, good soap and wall mounted handlebars for those with mobility needs. Michael was my tech and he had good bedside manner. He walked me through the procedure and gave me a handheld ball to squeeze in case of an emergency. Once I finished, I was instructed to wait in reception for disk, but by the time I finished dressing, my disk was ready. If I find the need for an MRI in the future, I hope that I am fortunate to schedule another appointment here. read more

I am very claustrophobic and was very scared when I came for my appointment. The receptionist checked me in and reassured me that I'll be ok. The MRI tech, I believe her name is Jazz. She made me feel safe and when I say she talked me through the whole 20 minutes I was there. She made sure I was calm and told me a personal experience her mother had as well because she's claustrophobic too. This is the first time I was able to get through an MRI and I want to say Thank You Jazz! I will definitely one back if ever need an MRI. I will tell everyone about the excellent care I received here! read more

I went to Opensided MRI for both my cervical and lumbar spine. I was very nervous as it had been over 10 years since my last MRI. I am also extremely claustrophobic I am thankful this MRI machine is open on the side so I didn't feel closed in. Patty the receptionist is friendly, courteous and professional. Jason the MRI technician is wonderful, very friendly, easy to talk with, which made me less nervous. He made sure I was comfortable during the entire procedure, and checking with me as to how I was doing. I am impressed with Opensided MRI and the staff. Thank you for giving me a positive experience. read more

Had an open MRI. Receptionists were very nice and courteous. Place is immaculate. Jay was the tech. He was amazing explained everything in detail and kept me abreast of every change taking place and also letting me know when we were close to finishing. If I ever need another MRI ( of course I hope not lol) this is the place I'll be going read more

My wife had an MRI on her shoulder today and the staff both at the front desk and in the back were very polite, sincere and accommodating to my wife's fears. Highly recommended! Thank you for being so kind to my Wife! read more

Everything went great. I really like the open sides. Only waited a short time to get in. The only reason I did not give it 5 stars was because I was instructed the day before to not eat or drink "anything" prior. They had a hard time finding a vain to draw blood and I was then told I should have drank alot of water before. read more

Jason is AMAZING. I was terrified and he made the whole experience tolerable. The front desk staff are absolute gems and the facility clean and bright. read more

Staff were super. Notified me as soon as they rec'd referral to let me know they would get auth, which they did and it didn't take three weeks like some; scheduled me promptly. In and out at my appointment, with all staff courteous. Desert Rad needs to take several pages out of OpenSided's book. Last month my referral to Desert Rad took seven working days to simply, "get into their system". Eight more days to have radiologist read. Terrible. Had to reschedule my doctor's appt to accommodate how slooow they were. AND this was over simple x-rays. read more

Really impressed with this place!! I have major anxiety when it comes to getting an mri and that's why I chose this place. Lady at the front desk was very nice and offered water. Did not have to wait long. Mri tech was super nice and helpful!! I was able to get through it with no issues!! read more

First review I've left on yelp. I feel it's necessary though. I am extremely claustrophobic and I made sure to let everyone know. The 2 ladies at the front desk were extremely caring and very nice. They were trying to talk me down to be calm when I went to the back. The gentleman in the back was nice and I thought the woman in the back was nice at first but when I told her I didn't like being in the machine and I couldn't do it. She kept asking if I wanted to try again and I expressed to her that I physically could not make myself get on the table again. As I walking out this same lady started laughing at me because I could do the mri. Now I'm out of a copay and I'm still in pain. Very unprofessional and extremely rude in my opinion. In no way shape or form will I be going back there. read more

UPDATED REVIEW! Another pleasant experience here! In the last week I had to get two MRIs done. Heidi of course was amazing! Today when I came, I wasn't feeling well and I vomited in the trash in the waiting room(yuck). Jedi brought me cold water, crackers and a wet rag. I can't begin to explain how amazing she is. Thank you for being so kind. The tech ( I think her name is Laurie) was so sweet and even held my hand while the table brought me under the machine. The ladies here really once again made my experience a breeze! I wouldn't go anywhere else! From the bottom of my heart, thank you thank thank you. I've been here several times in the last 2 years and I don't have one bad thing to say. Every time I come here, the staff is so nice & caring. They make me laugh & we crack jokes, it's nice. Even though it's "open" my anxiety still gets the best of me. My last visit was on Sept 5 & Heidi was the lovely lady in the front office. She reassured me everything will be ok and let the tech (David) know I may be a little nervous. When I went back to start the mri I met the tech David. He was very kind & understanding of my anxiety. We chit chatted which helped calm me down. I highly recommend this place to anyone in need of MRI. You will always have an amazing experience with the friendly staff. Thank you so much Heidi read more

Super fast and friendly staff. Love the open MRI since I am claustrophobic. I was in and out in less than an hour. Would highly recommend! read more

OpenSided MRI - Front desk. - Diagnostic Imaging Near Me - Las Vegas, Nevada

I cant give these folks enough stars. I was there last night, my second time using them. They got me approved and scheduled and done in just a few days- AGAIN! They even called on the way to tell me they were AHEAD of schedule last night! The staff have all been very nice and helpful, Heidi especially! The Open-sided MRI is the best thing since sliced bread folks! 1000x better than being strapped down in a tiny noisy tube ... Yikes! Had MRIs before, last fall got a case of claustrophobia, now I will only go Open Sided if possible. High marks all around! read more

Got me in quick and got my results quick. The staff is very friendly and make sure that you are completely comfortable. Definitely recommend going there. Melissa read more

Very nice place everyone very helpful. I waited for about 45 minutes. I had an MRI of my left knee. They give you headphones because it is very loud. Took about 40 minutes. And the MRI technician was also very nice! I was paying cash and they gave me a great deal! read more

I am extremely claustrophobic and have had a difficult time in the past with having an MRI. My experience with Opensided MRI at 600 S Rancho was much more positive than any other lay down MRI experience I've had. Starting with Pricilla on the phone to make the appointment, all the way to the MRI technician, I was treated with kindness and respect. I was told how long the test would take and kept updated on how much longer the test would be going. I am incredibly grateful to have received my referral to this establishment, and recommend it highly to everyone, but especially to anyone suffering from claustrophobia. read more