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Henderson Radiology

4.1 (8 reviews)
Open • Open 24 hours

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6 years ago

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9 years ago

These guys are awesome...very professional...very gentle...great for those of us that are allergic to pain!!!

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Desert Radiology - Outlets for plugs and USB cords, and TV for news

Desert Radiology

2.2(61 reviews)
3.4 mi•Westside

Really nice location. My appointment was for 10:20am on 1/25/22, I arrived at 10:10am. I was called…read moreup within 5mins to complete my paperwork. After, I sat for maybe 30seconds, I was called back for my MRI. The technicians were really nice and explained everything in detail. Once in the room, I was asked what kind of music I wanted to listen to while the MRI was happening...I selected 'Ocean Waves' The process was no longer than 30 mins. I was asked a few times if I was ok, and of course I was. I have had an MRI before so I kind of knew what to expect. Thank you to the staff! Definitely Recommend. Located Between West Sahara and Desert Inn on Rainbow. Plenty of parking and easy to find.

My husband had an appointment on 4/24/25 his copay was supposed to be 5.00. The front desk…read moreinsisted on collecting 175.00 before they would do the scan. He had a second scan on 6/6/25. No copay collected after 20 minutes with billing who still had not refunded his 170.00 owed. The scan on 6/6/25 was denied by insurance for late filing. Billing decided to apply MY HUSBANDS credit of 170.00 to that. I'm not sure that is legal, since according to insurance we owe nothing. I'll investigate that angle. I have called 8 times so far to get his refund processed back to him. I would avoid this facility due to poor billing practices. It is clear that department needs more training.

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Desert Radiology - Outlets for plugs and USB cords, and TV for news

Outlets for plugs and USB cords, and TV for news

Desert Radiology - Lobby and outlets

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Mirror Imaging

Mirror Imaging

3.0(2 reviews)
0.7 mi•Westside

I am paranoid about getting an MRI but this place took away all my fear…read more This is an open sided MRI so you are not going into a tunnel. The room has windows with bright light. The gentleman who did my MRI was so kind, I got thru the test like a breeze! The front desk staff is amazing and got me an appointment very quickly.

Absolutely AWFUL, UNPROFESSIONAL, INCOMPETENT service. I called to schedule an MRI and Kathleen…read moreasked me to fax over my doctor order and should would call me back to schedule. I faxed it in that day, and late afternoon the next day I had not received a call so I called back. Kathleen had received the fax but done nothing with it, and offered no explanation (?!). She then scheduled the MRI several days out. Then the day before my appointment, she called me and said "I'm sorry but the tech just told me we don't do abdomen MRIs because our machine is too old. He originally told me we could when he reviewed the order but now he says we can't." HUH? What the hell? I asked why they can't do an abdomen MRI, which is a very common MRI. Turns out their machine is so old that they cannot communicate with the patient during the MRI (no speaker system), which is required to do the MRI. Then I asked "Has the tech made this error before?" Nope, this is the first time ever. Um ok, so I guess you just completely wasted several days of my time for no reason??? This was a very important test that I needed for my doctor to make a diagnosis and treat me. The way that Kathleen was so callous and nonchalant about my health was shocking. These guys are absolutely pathetic. DO NOT GO HERE!!!!!! Go anywhere else! They have old MRI equipment, incompetent techs, and a pathetic office staff that doesn't give a crap about making mistakes that prevent your doctor from running important tests that you need. I GIVE THEM AN F.

Steinberg Diagnostic Medical Imaging

Steinberg Diagnostic Medical Imaging

2.7(303 reviews)
4.0 mi

From the moment I walked into the medical office, I felt genuinely welcomed by Katrina Lynch's warm…read more"Good morning" greeting. I was then directed to Vanessa in the financial department, who made what could have been a nerve-wracking chest port removal appointment feel far more pleasant. She went above and beyond--finding a stress ball to help calm my nerves. That small, thoughtful gesture truly made a difference during a difficult procedure. Her supervisor, Maria C., was also kind and accommodating. When it was time for the procedure, the surgical team--Noely, Feje, Jaydee, and Joanna--were nothing short of exceptional. Their professionalism, compassion, and care stood out every step of the way. Thank you, SDMI, for such an outstanding team of genuinely caring individuals.

My insurance pre-approved by treatment. I contacted Steinberg with referral and the insurance…read morepre-approval, scheduled my appointment with a person after dropping into their AI hayl system. AI kept trying yoschedule me for a service i was nit requesting. Days later their system canceled my appointment, rescheduled without talking to me, went back to my insurance company to get approval which created confusion on my insurers part thinking I was getting a second procedure. My procedure was delayed. I had to reschedule appointments with my doctors and specialists because of this and treatment has been delayed. Today, I got a random email saying we got approval from your insurance. You need to schedule an appointment. Call back in fight the AI again and then get with someone who confirms my appointment was still in the system. I asked to be transferred to someone in management to talk about their faulty AI and the auto generating system that was failing clients and get someone who theoretically was supposed to be management. Turns out it was another scheduler, and they had no power to do anything. Another Steinberg fail. After this test I willl not be going back to Steinberg and will be helping my friends and family to go to other providers as well. Why help them? Because so many can't fight their way thru the AI super ststem and just give ip. This is medical need not an impulse buy. The Steinberg of even 5 years ago is gone. The service you get is not worth the hassle and fight thru their subpar systems and poor customer care center. If only there was a zero star option.

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Steinberg Diagnostic Medical Imaging
Steinberg Diagnostic Medical Imaging
Steinberg Diagnostic Medical Imaging

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Henderson Radiology - diagnosticimaging - Updated May 2026

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