Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

I was amazed how my appointment went snag free, smooth and on time . I was in AWE as to how the…read morethree people team helped me in such a quick and meticulous manner with professionalism. Amanda was very adept and gentle in my imaging preparation, from putting in the needle on my arm to explaining what's to be expected. She was very friendly and respectful as well as Brett and Tracy(?) . I apologize if I got one name wrong but as I mentioned, the three people team was great! Thank you very much for your time.

Anytime you are faced with needing Medical Imaging, your choices are very limited--the hospital or…read morean outpatient center like SimonMed. Being a "seasoned citizen" I've had far more experiences than most needing typical scans. With that in mind, I believe I am qualified to say: SimonMed provides one of the best experiences and overall environments for getting doctor-ordered scans I have ever witnessed or in which I participated. No close second vote--they've got it nailed! I read several reviews prior to choosing SimonMed where they complained about long wait times, hassles finding doctor orders, etc. Thankfully the review with the most impact said the key was completing ALL form submissions and preregistration possible ONLINE. They also recommended having a copy of the Doctor's order IN HAND, just in case. Upon arrival (15 mins before my appointment which they recommended) they scanned my ID and insurance cards and asked me to be seated in the waiting room. I was called just about five mins after my appointment time which was a wonderful exception to the rule! My life experience tell me the wait will ALWAYS be 30 mins PLUS! The technician was calm, funny, warm and engaging. The ONLY complaint I had was her refusal to share with me, THE PATIENT, any of what she was or was not seeing. See explained that she would be instantly fired if she broke protocol. I get it. But that meant having to worry another couple days. Bottom line: do your part, be prepared ahead of time with everything needed for the clinic, bring copies of everything and enjoy a far better experience than most facing these tests.

They would have a hard time making it any more difficult than it already is to work with them…read more Original availability over a month away for first available appt. Multiple cancelled and rescheduled appointments. I finally am allowed to go in yesterday after two months of pain and frustrating phone calls. I wait two hours in the lobby before getting called, get changed, go to the machine, they tell me the dr ordered the wrong test and I won't get the images I need so I had to leave. I called my dr and looked at the order, it was correct. I have no idea what this place is doing. I am writing this review sitting on hold with their office for the last twenty minutes and counting trying to get it rescheduled I guess. This should be fun. Assuming the internet is still a thing by the time I get off, I'll plan on updating my review with the result. Update: Another 30 minutes of my life gone. After him checking for an eternity combined with a bunch of direct harsh and words by me calling out the bullshit, I was told I was right and they had no idea why they wouldnt take the scan yesterday. He (James) then hung up on me... Called back, got the run around, spoke to two people trying to get back with that one person. I'm now sitting waiting for a callback from the original person... Not to worry, I'm told it will come in the next 5 minutes. Update: So its been 20 minutes, no callback. Apparently, I've been playing checkers when everyone there is playing chess. Back To the Queue! Update: Spoke to Sara. She seemed nice, explained it all again, tried to get a supervisor (?) then hung up on me Update: Its been over another hour. Im now on the phone with Cinthia from scheduling who appears to be even worse than the rest I've dealt with. Rude, unhelpful, lying. She tried to transfer me to a supervisor. I waited on hold for a while, got a message similar to how Ive been hung up on in the past, but then an answer! It was Cinthia again, who seemed completely unphased that I had not yet been transferred, happy and ready for the next sucker. Once she realized she still had me on the phone, I got a dry stay on the line sir. Back to on hold where I believe she has no intention of ever transferring me. Been on for another 20 minutes now. Wait no, she just hung up on me. I feel my soul escaping, only a husk of a man fueled by anger remains.. That and this pain in my arm... Update: Finally found the first competent person there it seems (praying). Thank you Annette! I think she actually sent an email to a supervisor to call me back. Time will tell. Pray for me Update: Well it's been a week. No callback. I doubt site manager Gavin exists, but if he is he should be very very ashamed. Today my Dr called them. To get it sorted and push along. Simonmed called me, scheduled an appt for friday, confirmed they had my insurance authorization, all good! Update: Simonmed almost immediately sent me a follow up message saying my appt has been cancelled and didn't have insurance authorization. I spent two very frustrating hours on threeway calls between simonmed and insurance. Seems like my appt is back on for friday. I mean if you've made it this far in my review and need a scan, you should know by now to NOT EVER use this facility. This has been more painful than my arm. Unless you are very bored, looking for another full time job, and thrive amidst incompetence, lethargy, and confusion, getting a scan here is not worth it.

Had to go in for a test and had an emergency come up I had to take care of…read more The assistant manager, Kimberly, was fantastic helping me.  Way above what most people would do. She deserves a raise.....and promotion.

Great service, never a bad experience. Because of insurance I was forced to go to Símon med. I do…read morenot recommend that.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Had an MRI at the Gibson location. The person performing the test was Linda. She was very…read moreapproachable and understanding of my anxiety. She definitely made the whole process very smooth. I appreciate it.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

I love Sneak A Baby Peek! I had scans done for my first baby who was born in 2022 and now, I have…read morehad 2 scans done for my current pregnancy/baby!! I did the gender reveal and most recently did one where I could see baby's face! DEJA IS LITERALLY AMAZING. She's kind, gentle, accommodating and knowledgeable. She's one of those people that you just get the feeling that she's an earth side angel. 100% recommend. I mean- this is something I will cherish forever and one day when my babies are older they will get to look back, too. Thank you guys for everything.

I don't even know where to begin with this review. I felt like this place and Deja and has become…read moresuch a huge piece of me and my family's journey. We were here only once for our first baby girl and we fell in love. This time around we come to see our second baby girl every 2-3 weeks. Being able to see our baby's growth from when she was just a little bean with the strongest heartbeat to now being almost full term has been AMAZING! Imagine not only feeling your baby develop, but also getting to SEE it happening right before your eyes. Deja is such an amazing human being and the most caring, loving, and thoughtful tech. She made each visit so memorable and so comfortable. My 6 year old absolutely adores Ms. Deja and calls her "the baby's teacher" we are so sad that this journey is coming to an end, but we are so grateful for Sneak A Baby Peak and for our amazing Deja! We're going to miss spending our Saturdays/Sundays at this beautiful place. It almost feels like home every time! You WON'T be disappointed. It's so worth it!! We will be coming back once our baby girl is here so she can meet Ms. Deja and order more keepsakes.

I had a wonderful experience at this thermography imaging center. From start to finish, everything…read morewas smooth, comfortable, and very professional. The appointment was quick--less than an hour--and the location was convenient and easy to get to. The practitioner was extremely knowledgeable and took the time to explain the entire process, which made me feel relaxed and informed. I had a full report along with color images in 2 business days The pricing was very reasonable and the quality of service was excellent. I highly recommend this center to anyone interested in thermography or looking for a more holistic approach or alternative to mammography. I'll definitely be returning!

I had been asked by my doctor to get a mammogram, but requested that I get thermography instead,…read morewhich she was amenable to. This was my first time getting thermography and going to this office. My experience was a good one. Everything was explained clearly to me, and the procedure was easy. I chose to get a more thorough scan - one from my abdomen up, which provided me more information in regards to my health. I was scanned on a Friday, and had my results by the next Wednesday. If I'm requested to get another breast exam, I won't hesitate to do this again.

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

I've been there several times and service has always been good. Waiting area, bathrooms and testing…read morerooms were always clean and well maintained.

So here I am after 3 months taking bloodwork from Labcorp. I've gotten mail two days ago saying…read morethis below.. Thank you for your recent payment to Labcorp. This letter is to confirm your authorization provided on 1/21/2026 for balance due on this date of service to be charged to the credit card provided. On 2/27/2026, Labcorp received notification from your insurance company of patient responsibility. Please reference the explanation of benefits from your insurance for this date of service for further detail or contact insurance company directly. I have called my insurance on January before I even went into Labcorp and routine checkup(labwork)is covered. I double checked to insurance company and representative told me same thing as previous person did. Now I have to wait 1-2 weeks since my insurance is going to send mail about this matter. Hopefully that money bounces back into my card. I honestly cannot believe and how sneaky Labcorp and hospitals are with bills here in NV.

Holy guacamole every time I've been here it's a cluster…read more The kiosks were not working, they wont check you in at the counter. Always a ton of people waiting. Come with your patience pants on! Once back there, the draw was quick, easy and painless. It's getting back there that's the issue.