The Mammogram lady was super aggressive. She treated my boobs like they were not apart of my…read morebody. I've had a mammogram before and it was nothing like this. The three stars is for the ultrasound lady. She was amazing compassionate and patient. I know it's business. But treat people like humans. My boobs are part of my body!

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Anytime you are faced with needing Medical Imaging, your choices are very limited--the hospital or…read morean outpatient center like SimonMed. Being a "seasoned citizen" I've had far more experiences than most needing typical scans. With that in mind, I believe I am qualified to say: SimonMed provides one of the best experiences and overall environments for getting doctor-ordered scans I have ever witnessed or in which I participated. No close second vote--they've got it nailed! I read several reviews prior to choosing SimonMed where they complained about long wait times, hassles finding doctor orders, etc. Thankfully the review with the most impact said the key was completing ALL form submissions and preregistration possible ONLINE. They also recommended having a copy of the Doctor's order IN HAND, just in case. Upon arrival (15 mins before my appointment which they recommended) they scanned my ID and insurance cards and asked me to be seated in the waiting room. I was called just about five mins after my appointment time which was a wonderful exception to the rule! My life experience tell me the wait will ALWAYS be 30 mins PLUS! The technician was calm, funny, warm and engaging. The ONLY complaint I had was her refusal to share with me, THE PATIENT, any of what she was or was not seeing. See explained that she would be instantly fired if she broke protocol. I get it. But that meant having to worry another couple days. Bottom line: do your part, be prepared ahead of time with everything needed for the clinic, bring copies of everything and enjoy a far better experience than most facing these tests.

MRI PATIENTS BEWARE! I recently went to get a MRI done at this SimonMed Imaging center in Las Vegas…read moreand I had a horrible and very dangerous experience. I was told three times by a very young and very arrogant lab tech who did my MRI that I definitely DID NOT need to remove the two metal partial dentures in my mouth for my MRI even though my head would be inside the MRI machine during the MRI. The older and more experienced woman assisting this arrogant kid did not say a word while he insisted to me that I could and should wear my metal dentures in the MRI. Fortunately I did not listen to this idiot lab tech boy doing my MRI and I removed my metal dentures at the last minute before getting in the MRI machine. That decision might have saved my life I found out later. I have no idea how in the world something like this could ever happen, but it did. Fortunately I remembered from a previous MRI that ALL METAL needed to be removed from my mouth and my entire body to avoid DEATH OR SERIOUS BODILY INJURY!! I have since talked to several doctors and personal injury lawyers about this MRI experience and they all agree this was either total and complete incompetence by two SimonMed employees or maybe something much worse like racism!! The problem with wearing metal in a MRI machine is that it can not just screw up the tests and damage the MRI machine, IT CAN ALSO KILL YOU OR CAUSE SERIOUS AND PERMANENT BODILY HARM!!! How did this two SimonMed lab techs not know that?? Why would they try so hard to convince me not to remove my metal dentures!? What the hell is going at SimonMed imaging in Las Vegas? More reviews to follow .... Dr. Charles Beardsley, J.D.

I'm honestly surprised by how many negative reviews I've seen here because my experience was…read morecompletely different. Everything went smoothly from start to finish. Once I received my appointment email, I checked in at my scheduled time & the front desk called me almost immediately. I only waited a few minutes, so just be patient--they're helping everyone as efficiently as they can. The nurse was kind and professional & the radiology technician who performed my mammogram was friendly, welcoming, and made me feel comfortable throughout the entire appointment. She was amazing! Overall, I had a great experience and wouldn't hesitate to come back if I need future imaging services.

Today I had an appointment to have a diagnostic mammogram and breast ultrasound. This is a very…read morestressful time because I have breast cancer that runs in my family. Before my appointment I called my insurance, supplied them with the CPT codes that way I could know what I will be responsible for. My insurance stated that both exams are covered at 100% with no copay. Great news! I arrived and was greeted by Bernadette. She had me confirm my name, DOB, and exams and then said it was going to be $405. I said no I called my insurance and they stated it would be covered at 100% and copays do not apply. She then stated "You are have a diagnostic mammogram not a screening. Diagnostics aren't covered and you still owe on your deductible." I told her my insurance does not have a deductible and I called and was told it was covered at 100%. She once again told me I had a deductible. At this time I asked for the CPT codes because I didn't have them anymore so I could call my insurance again. Then Bernadette called her supervisor and was talking and laughing on the phone she asked me if I had a call reference number and I said no. She told her supervisor "no" started laughing and say "I know". I asked for the CPT codes again and was ignored. She got up and started to walk away. I said "Ma'am my I have the codes" and was told I need to "hold on" in a very rude tone. I was told to go to window 1. I told Bernadette that I am sure she deals with a lot of rude patients but I am just trying to get the codes so I can call my insurance. She the rudely said "I am not at my desk I am giving the report to her". I was in shock by her response. I then started googling the codes and called my insurance. By this time the lady at window one gave me the codes. I was once again told by my insurance that everything is covered at 100% and no copay applies and I do not have a deductible and received a call reference number. I then gave it to the girl at window 1 she said she had to wait for the authorization department to respond because they were calling my insurance. Finally they got back to her and said everything is covered at 100%. Bernadette was rude, dismissive, and unprofessional. These characteristics are not what you want to be greeted with as your first impression walking into an establishment. Patients are stressed and do not deserve to be treated like this. You have a sign in the lobby pointing towards the patients that states "Choose compassIon" I suggest you have that sign be double sided that way your employees are reminded especially Bernadette to "choose compassion".

I am young and I was very nervous and actually scared of the machine they were going to use on me …read more Carolina noticed I was scared I told her my concerns and she took time to explain it to me and she wasn't impatient or pushy at all . She explained everything and how it work what it's used for and asked very nicely if I wanted to proceed. I did proceed because she explained it's very important for women's health . I'm so thankful for her and her patience. I forgot to mention even the woman checking me in was very sweet and I didn't wait too long at all .

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Jeffreys has really good people working there. I highly recommend them…read more Maybe I should leave a bad review so the secret doesn't get out. Just can't do it!!! They're too good at their jobs.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

Have had multiple imaging appointments here since they opened this location on Gibson. They are…read morealways efficient and usually ahead of schedule when I go before lunch. The ladies at the front desk are always helpful and friendly. The radiographers are always efficient and explain everything very well. Prices are reasonable for the quality of services. Plenty of parking, good drop off at front doors, and all doors into the building and office are automatic so if you have someone who is disabled, this is very helpful.

This place is great! Deja was professional, kind and knowledgeable. This place really helps put you…read moreat ease knowing everything is okay! Cannot recommend enough!

We had a wonderful experience with the 3D ultrasound! The tech was friendly, professional, and made…read moreus feel comfortable throughout the appointment. The images were amazing and gave us such a special first glimpse of our baby. Highly recommend!

I had a fantastic appointment with Julie. As you may see from another post I had scheduled with…read moreanother practitioner in town and ended up walking out due to unprofessionalism, so I was a bit nervous to reschedule in town as there are only a couple providers to choose from. Julie was easy to text with, has 5pm weekday appointments, and shared her knowledge every step of the way. Before I left she showed me all the photos and areas of concern. I was pleasantly surprised to get my write up 4 business days later. This will really help me in scheduling next steps Her website is full of info -- including how to obtain a grant. I choose the full body exam and I'm glad I did as it highlighted some areas of concern in my mouth, spine and left foot

My Husband and myself went to have imaging done on my breast and what a great Experience…read moreJulie the one who did imaging was totally full of knowledge and wisdom with experience beyond. I highly recommend Safe body imaging They totally care about the quality and experience and answered all of our questions! I felt totally comfortable a great experience and the location was in a professional Medical center

Walked in at 3:30pm Friday and the room was full but I was told by the receptionist after I waited…read morein line for 5 mins, that it will only take 20-30 mins to be seen, and I liked that but now it's 4pm and X-rays close at 4pm so we'll see if they can do my X-rays today! I asked her if I should come back early morning but she insisted today was fine! I like that they have tv, clean restrooms, free WiFi, nice staff, air conditioning, comfortable seats, and this nice flyer on the wall! I defiantly feel the same way! Anyways, let's see how it goes! I was gonna go to the Wynn location but this one wasn't far from where I was! Parking was simple!

Had sign on door does not do scans. Waste of time. And my ill mother got sick in the car driving…read morearound. The other one on Nellis had went out of business.

I always have a great experience here! One of my favorite things is that I can simply walk in…read morewithout needing an appointment, which makes getting lab work done so much easier. My only complaint is the waiting area is a bit tight. They do have another waiting area but it is also small. The staff was friendly and incredibly accommodating, especially since I had my little humans with me. They were patient and made the whole visit quick and stress-free. Best of all, it only took one poke, always a win! Fast, kind, and efficient service every time. I'll definitely keep coming back whenever I need lab work done.

This is my 3rd time I had my blood work done with LabCorp located at 601 Whitney Ranch Dr…read more Henderson, Nevada. The waiting room was at standing room only, it's usually like that, but the line moved quickly. I had an appointment, so I did not wait long. The receptionist was very friendly, as was the entire staff in the reception area. The nurse/phlebotomist who drew my blood, LENA, was down to earth; she was very gentle and made the blood draw almost painless. The bathroom was clean, as well as the waiting room, reception area and exam room The next day the results were in and sent to my PCP. Good positive experience overall.