They use AI, are impossible to talk to. We ordered some flowers for a friend but (our fault) used…read moreavenue instead of lane in the address. We got an AI message that was incomprehensible. We updated the address and after three days, still no delivery.

On 7/2 I ordered a floral basket Memory Lane from Blossom Flower Delivery for the funeral service…read moreof a friend's father. The total arrangement cost 84.00. What I ordered and what was delivered was totally different. I notified Blossom of this discrepancy. Nora at Blossom's Customer Svc took the complaint and emailed me with an offer of a refund of 10% that I didn't accept. $8 refund on a $84 purchase. I then had a call for Ken (definitely not his name) called me and offered a 15% refund with 10% coupon which I refused to accept. This company is crooked and will rob you. BBB has over 300 negative reviews about this company. Please beware and do NOT use this company. They don't send what you order; Recipients receive whatever Blossom wants to send and then offer a 10% discount but keep the balance of your money!! This is illegal and has to be stopped. They claim that they don't know who the florist is! Total BULL!! CONSUMERS BEWARE OF BLOSSOM FLOWER DELIVERY!

I live in NYC and my partner lives in Cincinnati. When I ordered from so far away, I was honestly a…read morelittle worried about my order. Damn, was I wrong to be. I couldn't have picked a better florist. The order was delivered perfectly without a pickup. The flowers... My god the flowers were gorgeous. They genuinely made my partner sob. I got pictures for days... WEEKS. It truly was a gift that kept giving and I couldn't be more grateful for the arrangement and how joyful it made me and my love. Thank ya'll again. I'll absolutely be ordering from ya'll soon enough.

I really enjoyed my experience with Adrian Durban! I placed an online order for a flower delivery…read morefor the following day. The order was delivered much earlier than expected, looked absolutely beautiful and was very much appreciated by the recipient. The order was easy to place online, the price for the arrangement was fair, but I felt that the delivery fee was a bit pricey. I'd definitely shop from this florist again because I trust that I'll receive a quality product and good service. I recommend!

The staff and customer service at Lutz Florist are THEE best!…read more It's always hard for me to narrow down a decision because of all the beautiful arrangements! Keep up the great work!

We had an incredible experience working with Lutz florist. From start to finish, Allison and…read moreMcKalyn were amazing to work with and made the entire process feel easy and stress-free. Their communication was excellent and their knowledge is unmatched. They were attentive, professional, and truly listened to our ideas and vision The florals turned out absolutely beautiful and exceeded our expectations. Every detail, from the arrangements to the overall design, was thoughtfully done and perfectly executed on our wedding day. Allison and McKalyn's creativity and attention to detail really showed, and we received so many compliments from our guests. We are so grateful for their hard work and would highly recommend them to any couple looking for talented, reliable, and kind florists who genuinely care about making your day special.

My boyfriend always uses Cathy's Florals for birthdays holidays or just because. My arrangements…read moreare always beautiful and the delivery team is always super communicative and friendly. It puts a smile on my face every time he gets me flowers from Cathy's. Highly recommend!

I will be a loyal Cathy's customer for years to come! With three kids in high school at once,…read moredances become quite expensive. Cathy's made all of our homecoming flowers this year beautifully!! They were perfect! I came back a week later for another round of homecoming flowers and she insisted on gifting them to me because I had already bought so many. Above and beyond customer service and beautiful flowers. I will go to Cathy from now on for any floral occasions I may have.

These folks are wonderful! I used them for my wedding 13 years ago and my parents used them for…read moretheir wedding 48 years ago as well. They were extremely professional and did a beautiful job with our flowers for our wedding and my parents' wedding years ago. I also use these folks to do funeral floral arrangements too for folks that pass away that I want to send flowers to them as well. Petri's is the best and professional with these types of flowers as well. I recommended Petri's for a lady, who wanted to get some nicely done floral arrangements for a friend of hers at a hotel that I worked for recently. I was informed by the lady that her friend LOVED the flowers.

Beautiful flowers! Called a couple hours before coming into town and they got them ready right away.read more

Horrible Florist. My wife's boss ordered her a flower arrangement at 8AM and the delivery person…read morerang our doorbell at 9:30PM. My wife was sleeping on the couch and scared her to death. Luckily I was upstairs in my office and went running downstairs. She thought we were getting "ding-dong witched". Upon answering the door the gentleman didn't even apologize for delivering so late. Many people go to bed early! Very unprofessional to deliver flowers so late especially when they were promised for day delivery during business hours. The flowers in a vase were in a water soaked box that I immediately put in our sink and let it run out. We live 5 minutes from them so no excuse! Maybe they should have called us before coming or called my wife's boss to say they screwed up!

I ordered flowers via their website and no flowers were delivered nor no phone calls made to say…read morethey weren't delivered. I called the day after there was no delivery and left a message asking for a refund. My Visa was charged near $100. 2 1/2 days after my order was placed l called again and spoke to the owner. She declined to refund my credit card and claims she never received the credit card payment. I sent her my email receipt and a Visa receipt from my bank with payment to her store yet she still claims she didn't receive payment. I shouldn't be responsible for accounting errors on her end. Not an honest way to do business! I will be sure to not use this business again.

Local, hidden gem. Locally sourced flowers and friendly service, including the "guard cat"read more

Their flowers are absolutely beautiful!! I visited for the first time this past weekend. They have…read morea nice name your own price feature where you tell them the amount you'd like to spend and they give you a bouquet to match the price. This is in addition to their bouquets with set prices. They've also got other fun merchandise and they sell their flowers from a gorgeous blue truck. I bought my flowers 3 days ago and they are still looking the exact same. The couple who run the truck are very friendly and easy to chat with. Overall, a very pleasant shopping experience!

Saw flowers they handled for a recent funeral I attended which were quite nice. I plan to try them…read morebased on the family's input on how nice and easy they were to work with. Plus, I like the idea of supporting a local business!

My daughter wanted to see where her grandparents were buried. We hadn't been for a few years. It…read morewas a gorgeous Spring morning, and once arriving at St Joe Cemetery, my daughter looked around and said, "We need to get some flowers to perk things up a bit." Driving over, I had noticed a floral shop right down the street, and around the corner, so that is where we headed. Petals and Glass has a small and unassuming storefront on W. 8th Street in western Cincinnati. The storefront can fool you, because it has a lot of stuff in the window and looks a bit cluttered. This is deceiving because the building is so deep, it allows them the space to process all of their orders. Often, we talk about "going/shopping local". This place is a locally owned florist shop, struggling to keep a foothold against the big supermarket chains. We asked for a nice spree of flowers to take back. The owner came out with a nice bouquet and a free bottle of water to fill the metal vase at the gravesite...for $10 bucks. We then chatted a bit longer. I was so impressed with their amicable service that I set up an account to handle all of our out of town floral needs (the occasional funeral, get well flowers, or graduation needs). They can ship flowers anywhere in the U.S. If you get a chance, try out this local, neighborhood committed, full service floral business. They do great work!