Incredible authentic Italian food. Sabatino and Diane are friendly and make you feel like family when dining there. we stop there every time we are in the area. read more

Don't do it for dining. We went for dinner. The frozen fried food (apps) were bar food grade at best. Every meal ordered was just terrible. Worst part? It was expensive and just terrible. read more

The food was good but their customer service was fantastic! A part of our order was missing but they delivered that part right to our door and apologized. read more

Love this place Can't decide what my fav is but white pizza with chicken is up there. Super friendly and really quick. Mom really likes there burgers which a a great deal. I've also enjoyed the chicken cheese steak. Super friendly staff & eat in options. Mom also likes donating to their Xmas clothes drive. Such a great idea. Full of heart here folks read more

You would think this restaurant would try to do better for their customers, especially since they have gotten complaints. I used to order once a week from this restaurant until they charged me for a crab crab when really it was all imitation meat with stuffing. It has been several months since I ordered from them and I decided to give them another shot. I ordered two chicken parmigiana dinners. I received very little pasta and one piece of chicken in each order. This amount is about one third of what I had received previously and I used to order this dish a lot. I will not be ordering from them again! I have complained to management before and it just looks like they just do not care. I would not waste your money on this company. They do not care about their customers. They will rip you off!!! read more

Got 2 pizzas to go Only traveled a mile or so Both pizzas were dry and desiccated when I got home The Sicilian pizza's crust was like a rawhide dog chew toy The bbq chicken pizza looked like the cook fell asleep in the middle of making it Will not return even under duress read more

Spent $68.99 on an order. Waited over an hour for cold food. The bag was wide open (see pic) the OWNER said no refunds and that's that. DO NOT ORDER FROM HERE! I would give 0 stars if possible!!! read more

Sabatino's Grill - a man in a gas mask - Pizza Near Me - West Chester, Pennsylvania

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My husband and I went here on a date night. I ordered a veggie stromboli with a side of fries. The employees working behind the counter were very nice, and they kept checking in on us while we waited for our food. The food was high quality and tasted delicious! I also got to take some home for leftovers. read more

Long time customer since opening inUsed to be great with service and delivery. Last two deliveries have been 1.5 hours and my pickup tonight was 40 after they forgot one of my pizza orders. Very disappointed!! If they're cheesesteak, Stromboli's weren't so damn good I would be done with them. Because of my wait time I was offeredcheesecakedesserts comped. We'll see. read more

Tremendous pizza! Best in the area! Great crust, sauces and toppings. Take out pickup on time for 3 XL pies.

Food was good but getting hit with a Support Local Fee* left a bad taste in my mouth. Just raise the cost of the food. Tacked on fees are horrible whether it's a phone bill, cable or now food, especially when you get in your car and drive to pick it up. A shame. I love the pizza but a fee for shopping local makes me want to just go buy from a chain. read more

potential to be a good pizza but they reheat there pies and sell them as fresh made pizza half of the time. you never know what your going to get. we are so sick of wasting our hard earned money on pizza that should be thrown in the garbage can. read more

Alfredo Pasta with blackened chicken. Cheese Pizza plus pepperoni. Cheesesteak. Chicken Cheesesteak. Chicken Parm Sandwich. Pizza Slices. Buffalo Chicken Cheesesteak Create more family style combos with salad, app, entree and dessert for 4 people read more

Had a slice of cheese pizza, tasted great and fresh. Service was very friendly. Would definitely eat here again.

The absolute best pizza in all of West Chester. The food truck on West Chester's campus is the best on all of Church Street. The staff in the truck is always wonderful as well read more

I live across the street from this restaurant and I have been ordering here for four years. Even ordered from them during the pandemic to show my support. I ordered from them tonight. They need the wrong meal. Despite that I was still going to take it. Even though I do not eat veal. The owner walked over to see what happened. As the woman try to explain it to him... he dismissed me by saying have a nice day. I will never ever give this business another penny of my money and I will tell everyone in the neighborhood the same read more

I ordered a pizza from this establishment. The worker took my order over the phone instead of me using the Slice App to make sure that the cook used cauliflower crust. When the pizza was delivered the delivery driver (a worker at the establishment, possibly the person who took my order) came to my residence but didn't call me. He left. I called the restaurant. They sent him back. Not sure if that 20 minutes made a difference but the pizza was messy. I had to move the toppings around. Possibly they were shifted during the delivery. The onions were thrown on in an extremely messy way. Still in big rings. The mushrooms were just thrown on their. I decided to taste and it definitely taste subpar. Iffff you decide to order pizza do it through the Slice App. They will definitely refund your money or give you a credit. I called the establishment for a refund he refused. REALLY. Lesson learned!! I will never purchase anything from them again!! read more

I have never tried them and they were a super speedy delivery and the food was really good. Great pizza and burgers. Look forward to trying them again. read more

Everything seemed like it was cooked a while ago then heated up. my mozzarella sticks had no cheese in them. im very frustrated. read more

They have the best pizza in the area, by FAR. Their prices are beyond reasonable, the staff is friendly, and every single time we get pizza anywhere else in West Chester or Exton, it is never as good. We have been a customer of theirs for at least the last 10 years. Never an issue with our order, always good and always consistent. I'm really happy that they're our local pizza place and will keep recommending them. read more

This is one of our "go to" take outs. The food is always amazing!! We have had their pizza, pasta and burgers and have never been disappointed!!! read more

I'm visiting my my gma & she took me here. We got the cheesesteak special for 7$(6.99$). The cheesesteak was good & the fries were good also. I see myself eating here again when I visit her. Also it was my first time I think. read more

Sabatino's Grill - Cheesesteak with fries - Pizza Near Me - West Chester, Pennsylvania

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The quality of food is very good. Pizza, pasta, and sandwiches are all good. My complaint is that I didn't get everything with my order. No salad or garlic bread with my pasta dish, though menu says they are included. I realize it is a busy night, but someone should check to confirm the to-go order is complete. Not worth my time to travel back for a side salad and garlic bread when my main dish is warm and ready to go. My order number was 10 if you want to check. read more

I stop in here about once a week to get pizza. It is tasty, reasonably priced, and everyone who works there is friendly. My only problem is that when you eat in, you can't just grab a slice and sit down. They like to wait on you, which doesn't work for me when I want a quick, grab and go lunch. read more

Do not order from here. We ordered something from a third party and the order was incorrect when it was delivered. We were instructed to call the store. When we called the store, the owner told me that we could not get the rest of the order without proof of payment. He was yelling at us over the phone. I went to the store to provide proof that we paid for all the components to our order. Upon arrival to the store, it was explained to me how the third party delivery service worked. The owner did make the rest of our order. I was instructed by an employee to call the store directly and not use the third party delivery service, was handed a menu and it was pointed out that there are lots of coupons on the menu, who really cares at this point? I will not ever order from there again. I'll go to another pizza shop in Exton that treats theirs customers better then I was tonight. read more

I can't comment on anything other than pizza, take out and delivery. The pizza is hands down the best in the area. They even use fresh basil which is something you rarely see anymore but you can tell they stick close to their Italian roots!! Awesomeness!! The staff is always friendly, professional and thorough. Take out is always done before it's promised and delivery is always on time and food is always hot. I highly recommend this restaurant!! read more

Not good. I placed an order for delivery asked for a can of pepsi and they didn't bring it. I called them to let them know I didn't get my drink, they said they would bring it and never did. Worst service ever. Don't lie about that kind of stuff Sabatinos.. you guys basically stole my money. Not good! What kind of service is that? I can't believe that they have a 3.5 star rating. 8/10 times my order has been messed up since ordering from this place. I'd rather go to Patelmos from now on at least they know how to listen to orders and not mess things up read more

Sorry...I'm done eating there. Gave them numerous chances to make a consistent pizza. They burned the bottom on 2 occasions and have scrimped on extra toppings. Last night my pie had almost zero tomato sauce and a dry crust. This place has now spread to two more locations. Should have concentrated on just one. read more

Really good pizza and Hoagies. Also has consistently good Italian food for pizza shop.

Thought I would give this place a try since they put out a bunch of signs along the road and I heard that it was good. Got take out sandwiches, one a buffalo chicken cheesesteak and the other one of their speciality sandwiches with ham, fresh mozzarella and roasted eggplant. They both included either fries or pasta salad which I thought was great for the price. Went to pick it up and the girl asked what I had, told her, she went looking and said "do you mean 3 sandwiches"?? I should have known The buffalo chicken cheesesteak was awful. They didn't cook the meat in the sauce, and the sauce was just dumped on the sandwich. So the bread was soaked in buffalo sauce and the meat was very dry The other sandwich...had tons of breaded fried eggplant slabs, not roasted and it was chunks of mozzarella but not fresh mozzarella. So it was really dry. The pasta salad was HORRID. I think it had coleslaw dressing on it or something...I couldn't eat it. They had premade pizza there that you could buy by the slice...that looked decent but I dont think I will ever go back. read more

I have stopped here a few times for pizza slices, and it has been good, but the other day, my wife and my father stopped for an early dinner at 4 pm. Knowing we were a bit early, I asked if we could sit and order dinner, and the fellow behind the counter said "SURE". Twenty minutes later, we walked out because nobody would come and take our order. LOOK.....if you don't want to serve us, just tell me before we sit and don't waste my time. read more

Great food, Nice People.... If you're looking to try something that you had before, but different flavor.....????? "This is it".... Sabatino's gets the A+ from me... mycarguytony :-) read more

The food is great but there's no air conditioning so it can get pretty hot. The food is great though.

I'm happy to report Sabatino's has made some updates to their dining room. The best pizza in WC. They have a knack for making what appear to be failing locations a success. That, I think, says something important about their pies. Do yourself a favor and get a pie or slice of the NY Style and enjoy a nice batch of wings while you're at it. read more

Pizza was excellent. We ordered a pepperoni that has good amounts of tangy cheese! That was our appetizer. For dinner I had the Alfredo pasta with grilled chicken. Lots of tasty chicken and a good buttery Alfredo sauce with garlic. 2nd person had the chicken parm sandwich. He said it was just "okay". 3rd person had the Meatball Parmesan Pasta, eight meatballs nestled in with pasta and covered with Mozzarella cheese. Very good! Definitely would return! read more

Called at 6:55 on Friday night and was told it would be about 25 minutes. My order was ready at 7:20 as promised. I ordered a chicken cheesesteak with provolone and sautéed spinach and it was wonderful! read more

$40 (including tip) for delivery of 2 large pizzas...and they were cold. Don't expect "on location" service, but when you live just 2 or 3 blocks from the place, warm would a reasonable expectation. read more

This is the first time I'm doing something like this and am very disappointed that it got to this. We order often from Sabatino's on boot road in West Chester and have had several issues with incorrect orders in the past but have stuck with them because we like to support our fellow local businesses. Unfortunately today's incident is the straw that broke the camels back. We made a simple order this evening. All three items in our order were completely wrong. We called to speak to the owner and to receive a refund. The refund was refused. I was accused of playing a prank on the owner because she assumed I was a kid. Really? Anyhow, the order is now on our front porch waiting for their delivery guy to come and pick it up because that's the only way we would receive a refund on our credit card. For $30 they lost a good customer who tips well. Worst customer service possible. We are very disappointed and will never order from this operation again. Keep this is mind next time you decide to make an order. We recommend Bravo down the street who we've also ordered from for years. They are excellent. -- in West Goshen, Pennsylvania read more

Just picked up a Sicilian pizza, fabulous. Had a coupon, otherwise never would have known about this place. The pizza was thick, sauce was really spread well,and the cheese, lots of cheese. No skimping on anything. Staff was very friendly, too. read more

We ordered Chicken Parmesan and Penne A la vodka for our graduation party. The food was delicious! It was delivered on time and was a very reasonable price. We love Sabatino's Grill! read more