The prices are bit high, but they did a good job with my uniform alterations. She takes her time…read morewith each customer.

Accommodating, polite, good quality work. Issue is, they told me to be there at 7. My item wasn't…read morestarted yet when I arrived at 7 (closing time). Asked me to come back at 7:30. I showed up at 7:40. They had me sit with no updates until 8:30. I asked if I could pick up in the morning. Oh no, they wanted to finish tonight. Because of this I had to make arrangements for someone to pick up my child and I think we ate dinner at 9:30?...I am fine with more time needed and respect someone else making the effort. It's the lack of communication and disrespect of my time that was beyond frustrating. I was happy to pay for the cleaning service but at that rate should have done myself.

Shirt came back with a big brown water stain on it, which was not there when it was sent in. Went…read moreback and showed it to them looking for resolution, but not angry, but walked out angry because of the attitude. The guy kept repeating how he couldn't trust what I was saying like it was a he said/she said between me and the actual company doing the cleaning. 1) Your business is the front facing establishment I am doing business with - this is your responsibility. 2) he sent it back for free, which I was fine with - why the attitude? He made me mad, but it was unnecessary given we had a next step. When I went back to get it, it was almost all out, and he said he would send it back again, but again, it was the attitude. "This is the last time I will send it back for free" like it was my fault it happened - and at that point I'd already made up my mind I wasn't coming back regardless because of how he treats his customers. My husband went to pick up the shirt (it was his) and it was actually all out, but they started telling him how the stain wasn't pointed out the first time and he said that's because it wasn't there when it was brought here. They argued with him saying it was red sauce (no, it wasn't) and then another guy from the back came out swearing at him telling him he was a scam artist. We had arrived at a pretty easy solution, but they upped the tension each time to really piss us off with their attitude. Just be more customer focused!!

They claim to have same day service...in by 9 out by 5. It's not true…read more I drove over there to have 6 shirts dry cleaned and was told it would take 2 days. Also, the shop is filthy.

I had been taking my clothes here for alterations for a year. Recently my boyfriend took in two…read morepairs of pants to be made into a 32x32. They told my boyfriend he is a 31 and a 32 would be too big for him and he told them he likes his pants big. Today he picked up the pants and they did not listen to his request and went ahead and did whatever they wanted and made both pairs of pants into 31s. My boyfriend paid $100 for them to do whatever they wanted with his pants. Do not bring your alterations here unless you don't mind not getting what you ask for.

It's hard to find a good dry cleaners. Really tough but I found this location and saw previous…read morereviews and figured why not. My last place burned down on Montrose. Needed a couple suits cleaned and a button sewed back in place. I love it here. Not only do they do a great job and never damage any of my clothes, but they have incredible integrity. I left $10 and chapstick in My suit jacket. I would have never known it was there but when I came for pickup they returned the money and chapstick. The principle of that is astounding to me and amazing to see. They have won my business forever. A small locally owned place where the ladies are always smiling and ready to help. 10/5 stars if it was possible. Definitely give them a try.

One of the best in the business. Melisa has altered four pairs of my trousers to the perfect…read morelength, taper and cuff... every time without fail. She listened intently and double checked I was happy with everything before I left. She's also incredibly friendly and the quality of work for the value/cost makes me go back again and again. I cannot recommend her enough. She's the best.

5 stars! Melisa Mahof Alterations and Cleaner did an…read moreabsolutely amazing job on my second wedding dress. I had two weddings within 30 days, and I brought my second dress to them for alterations, cleaning, and to have some embellishments added. Melisa and her daughter went above and beyond--when I saw the final result, I felt like a princess! I'm beyond grateful for their attention to detail, craftsmanship, and care. I'll definitely be using their services again in the future. Thank you both so much!

I've been a customer for 35 years and only use Davis Cleaners for my alterations. I just tried on…read moretwo dresses I had hemmed and they look beautiful, Iana my seamstress did a wonderful job.Davis Imperial is a couture cleaners- we're lucky they're in Chicago Also I think their prices are reasonable considering the quality Thank You Donna S

Impeccable work. I originally started bringing my Canada Goose coats here to be cleaned and then…read moreended up bringing all my clothes. Worth EVERY penny. My clothes come back looking brand new every single time. I am so impressed with the quality and service. Abraham has helped me several times and he's been just a joy to work with. Overall five stars.

I've only used Star Glo once, so take me with an appropriate grain of salt…read more I brought 8 items for their periodic dry cleaning. It was right before the holidays, so I asked them what day would be good since I wasn't in a hurry. They told me Monday afternoon. Cool, no problem! When I went for pick-up on Monday, I was told all but one of my items were ready. I was told to come back for it tomorrow. So, tomorrow comes and I'm told the final item hasn't been cleaned at all. They wanted my green light to dry clean it (which is prominently displayed on the item's oversized care tag) because they were worried about an aspect of the item cracking or peeling. Look, I've had this item for a decade. It's been dry cleaned multiple times, in two different countries even! There isn't a single indication of cracking or peeling on the part of concern. I was totally baffled that they never bothered contacting me, didn't notify me on Monday and weren't sure if they should dry clean the item I brought to a dry cleaners that clearly says it is a dry clean item on its care tag. If I had been contacted about this before, at least by the Monday I had come to pick it up, I might consider this a sign of Star Glo's attention to detail and would have reflected positively on them. As it stands, waiting until my second visit to pick up my clothing to open the topic felt like my time wasn't being respected. The other pieces of clothing were cleaned just fine, but I'm thinking this won't be a repeat place for me.

The staff are attentive and always greet you with a smile, making drop-offs and pickups quick and…read moreeasy. Clothes come back fresh, neatly pressed, and handled with great care -- whether it's everyday wear or delicate fabrics. Their turnaround time is fast, and they're consistent in maintaining high-quality results, which makes it easy to trust them with your favorite garments. The only reason for giving four stars instead of five is that pricing can be a bit higher than some competitors, and parking can occasionally be tricky during busy hours. Still, the quality of cleaning and customer service more than make up for it. Star Glo Cleaners continues to be a dependable choice for anyone looking for professional care and long-lasting results for their clothing. It's the kind of place where you know your items will be treated with respect and come back looking their best.

I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

First rate service here! I came for a last minute dry cleaning need and they not only did a superb…read morejob within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too!

Very nice ladies. Great job on suit but not so much with shortening jeans. Would go back though…read morecause they are very polite and would have to explain better what I am looking to get done

Very happy with their service. I've been using them for years. Fair prices and timely.read more