I have had work done on 2 cars here. Everyone was courteous…read more , checked with us on status of cars and work needed with thorough explanations as to possible issues that could arise if we chose not to do recommended work. Our safety was a priority. The work was done quickly and we have had no issues with the vehicles since then.

Stay away from was this auto shop. They run a scam " piece of mind" inspection for cars. Take…read moreyour money and don't identify key issues. We relied on their "inspection " in purchasing a car. They failed to identify major issues that racked up thousands of dollars of cost for us. The owner was downright nasty when we raised the concern and tried to come up with a fair resolution for his shop's failure to identify the issues. Zero integrity, zero customer service, zero quality. Do yourself a big favor and go someplace else.

The quality of service was spot on, I would recommend this establishment without hesitation.read more

One star is too many. A simple oil change resulted in $114 in repairs completed by another shop…read moreafter Doc's didn't attach my splash guard properly causing it to fall off, dragging down route 9. This happened the day after Doc's did the service. I had to secure it with zip ties on the side of the road to get home. I left them a voicemail on Friday evening and haven't heard from them about the situation as of yet, Tuesday afternoon. The competent auto shop said either no fasteners were put in, or incorrect fasteners were put in causing them to fall out. The razor blade they left in my driver's side footwell, likely to remove my inspection sticker, would have been overlooked otherwise. Go anywhere but here.

New to the Martinsburg area. Needed to get my car inspected within 10 days of getting my new…read moreplates. A coworker suggested Penningtons across from SuperShoe in Martinsburg. I got an appt. swiftly. Mechanic was good and thorough. In and out in 20 minutes. $14.21 charge. Receptionist very friendly.

This place should not be in bussiness!! Last week my brother made me a appointment for 9am in the…read moremorning and I had to come all the way from Rockville, Maryland and when I dropped off my truck he said he would call if there were any problems, I said ok and my brother and I left for 2 hours and 15 minutes only to find that they hadn't even moved my truck!!!!! He started to tell me how long it would take to fix my truck,which he already had before! I told him I had a appointment and why didn't he honor it or call me and tell me he couldn't do it!!!! He had nothing to say! DO NOT GO THERE!!!!! I DO NOT WANT TO GIVE THEM A RATING, BUT I HAVE TO SO I CAN POSY

Did a brake job for me. The price was fair and he did a great job. Inspected the car and gave me…read morerecommendations for future service. Highly recommend.

first time dealing with him,I couldn't of asked for better service.even thought he didn't charge…read moreenough for the convenience of coming to me.being a single mom who works crazy hours I loved the convenience of not having to go sit at a shop. I recommended him to anyone I knew who talked about car repairs. however the 2nd time,he misquoted me price &I assumed he did but he said he would be out the next week. I got the parts needed,texted him about 3xs asking when he could come.no reply.bad communication and customer service.if he misquoted me(and I figured he did) i am very easy to get along with alls he had to do was tell me so.knowing I would have to go somewhere else & pay the higher prices. it's breaks & rotors& i have a kid..it's a safety issue & I would of paid whatever he asked... after the 3rd text I sent & no reply.. I had to go somewhere else 40 mins away to get them done asap..and even more than the price he should have quoted me at. This was disappointing as I am a woman who knows nothing about cars & was looking for a long term mechanic.I would of gotten him a lot of business too working at P&G and my coworkers in the same situation as me.. where this would of been very convenient for a lot of ppl: so I went back & told the people I suggested him to.. how bad his communication was nothing like my 1st experience so up to them to use. but I no longer suggest. still never heard back. no "I'm sorry I misquoted" or a reliable company could of matched the price as his fault he misquoted. but regardless I would of paid him what he asked for good communication and convenience.. so sad ! could of had a long time customer here as my car is getting close to 100,000 miles and it's going to my son in a couple months & I definitely want to keep up with services for my kid to be driving. :(

I took my 82 c10 here had a little problem at first but owner made it right even fixed things on my…read moretruck at his cost . I suggest to anyone needing transmission work bring your auto here great work very fast had my truck back on the road in 3 days. IN the future i will be using them for other trucks and cars, first shop i found i can trust. TRUCK RUNS GREAT . transmission was totaly rebuilt by them. Thank you Interstate Transmissions.

Transmission shop downtown Winchester on the corner of Millwood. I have used this shop a few times…read moreto have work done. I brought my car in for clutch work to replace the CSC. Interstate is great- they have very competitive pricing and labor costs. They also are quick to get your problem diagnosed and repaired. Interstate does excellent work and they back it up with a guarantee. They are my first choice when it comes to transmission work. They can save you big over dealer shops. One thing I think they could do better - they charge 3% if you pay with credit card. I think it would be better to just include that in their pricing and then offer customers 3% off if they pay cash. Next time you need work done check this place out - ask for Randy! My clutch is working like new - quick turnaround. Two thumbs up

Great experience. Inspection passed, and... they spotted a faulty sensor and replaced it without…read morecharging labor. I've read the bad reviews below, and the only thing I can make of them is that it must suck to be stupid.

They got me in and out quickly for an inspection and everyone was really friendly. I also…read moreappreciate that they had a comfy seating area with wifi and its right in the center of town so, if you do need to wait for service, you have shopping and dinning options within walking distance.

The best customer service I've gotten at any shop. Caesar really went out of his way to make sure I…read moregot my car back by the end of the day. I wasn't upsold on anything. Best price I could find, too. I wish I could rate it more stars.

Fabulous experience taking my 2002 Mercedes SLK to A.A.A. They had my vehicle for 3 weeks as they…read moreworked through and solved an issue. They were great about keeping me updated along the way and the cost was MORE than reasonable as my bill could have easily been over 2K.​

Had a tow from side of 81 and cost over 300 for 5 mins. Then only would take cash. They stated…read morethat's the county's rate. Sounds like some pockets getting greased... makes ya wonder why only cash and who's pocket is it going to.

Very nice shop any time I need there assistance for a tow there very fast and professionable. I…read morehighly recomend them