They put my drain plug in sideways then denied a $300 claim for repair. I took my cars there for…read moreyears for maintenance. Now I will make it my mission to warn people.

Had an oil change on my 2018 Golf last week, went home and saw oil pouring out from under car…read more.. went back and was told that they noted it on my paperwork...never told me in person, re-checked it, and said it was from the timing cover, went home again and saw old drip areas, thought it was reasonable... but still pouring out... took to another shop... they replaced the mangled drain plug and fixed the issue... $145 at Valvoline for the oil change and another $130 for diagnose and repair at another shop.... ***note*** also said my air filter and tire pressure good, yet never actually looked at the air filter or set tire pressures... the drain plug and the oil pan are plastic on this car, the drain plug could have been worn out, just tell me.... Luckily I looked under the car after the service or I'd be replacing an engine....called the manager and let home know what happened, did ask what it would take to make it right, I declined, I'm not looking for free stuff, just that it was right the first time.

Jim repaired our 1995 Toyota T100 recently and we were very pleased with the entire experience…read more Finally feel like we have found a great mechanic that is also honest and upfront.

What I like about Hoffman Automotive is their honesty and quality of work. They always gave me the…read moreoption to decide on how I wanted to proceed under the given circumstances. They asked what grade of break pads I wanted and allowed me to look and determine if I wanted new rotors. They were honest and up front from the beginning every step of the way. If it's trust and hard work you're looking for when getting your vehicle fixed in an affordable manner, these are your guys.

Took my car in to get inspected. Mr. Feltner stated to me verbally that I needed to replace the…read morerear brakes and that the headlights were cloudy and I should pass. I agree with him on that. Leave the shop, the rejection sticker falls off the windshield and almost flies out of the car because the windows were down. Fixed the issues myself. I refinished the headlights and completely replaced the rear brakes. I bring the car in. They drive it around, mumble something to the secretary, gave me a look, and walked away. Now they won't pass it because the ABS light is on (was on for first inspection too). So, they wasted my time and money driving it down there even when I complied with what they told me to do to get it to pass. Mr. Feltner wouldn't even talk to me face to face, he mad his secretary apologize for HIS mistake. Very unprofessional. I would avoid this shop at all costs.

Feltner's is the best deal around you can't beat his honesty and work ethic. Tim is the best, a man…read morewho tells what needs to be done without adding extras on you don't need. People you trust.

Wow - so incredibly pleased. I found Fox. I had a super simple problem and didn't get the run…read morearound about all the things that could have been fixed - just a simple, honest answer and solution. Got my car back the same day even though it was obvious they were busy, they even saved me $$ by allowing me to buy a simple part on my own. One word- INTEGRITY! They have my business for life - you should go too.

Wow! What service! He was already closed for the day and a Friday no less. I asked if he could do a…read morequick WV Vehicle State Inspection. He opened up shop for one vehicle inspection. Amazing!!

They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

We are traveling from Vero Beach Florida to Barryville NY in our 2015 Tahoe. Our truck had a…read morebattery failure at the Virginia Welcome Center which looked as tho it was a bit more serious than just the battery. The Lord made a way for us to get back on the road and led us to Bill, the shop owner. Bill stayed after hours with my husband and figured out what the issue was... his compassion and care meant everything. He had the knowledge and the ability to get us back on the road headed to our destination. We will be forever grateful- instead of being stranded or taken advantage of- we were taken care of and put back on the road safely. (The Chevy dealer wouldn't make time for us.) This business owner is the real deal. Integrity... Quality...Value beyond words. We are so grateful, Bill. God Bless you.

I had a tire that was losing air and took it to Eddie's to see what could be done. They pulled the…read morewheel off the car, found the leak, and patched it all withing about 15 minutes for $30. I was impressed with the friendliness and speed of service. I'll definitely recommend them to others, as well as go back there for all of my tire needs.

Eddie's Tire Service is a great little tire shop run by a group of friendly and knowledgeable…read morepeople who will treat you like family. I was kindly gifted a set of four new tires for Christmas. I stopped by this morning to get them installed. The office manager knew exactly who I was and had the tires already stacked and ready to go. I pulled my car into the garage and they were installed within 30 minutes. Fast, friendly, and efficient service here!!

Got my oil changed there two days ago. I was told that my brake pads needed replaced. I went to…read moresomeone I've used in the past for my car repairs. They told me my brake pads were fine. Jiffy lube workers were just trying to drum up some money. I will not be returning for oil changes anymore!!

I always get my oil change at this location. They're fast and efficient. I'm going there again…read moretomorrow.

I just got out of a bad experience with a dishonest auto repair shop in Winchester…read more I had used A1 in the past & was happy with their service then, so I decided to go back to them to check the condition of my brakes on my 2016 VW GTI. After A1 checked the brakes out, I got a call back from Randy saying that everything looked good & no repairs were necessary! What a pleasant change from my last experience. I would highly recommend A1 Auto Service Center! I'll be using them from now on with any auto repairs I need to have done!

We purchased a new Mistubishi Mirage in 2023. There was a fuel issue seven months into owning the…read morevehicle, and we went to A1 Auto Service Center for help. Now, I will tell you, we have patronized their establishment since we purchased the vehicle for regular maintenance, and they have always been wonderful. However, it was not until we were in real distress that the true value of this establishment shone through! Ben Shabib has been working with us from the beginning, and he is truly a Godsend. In addition to knowing my wife and I BY NAME and greeting us with professionalism and respect EVERY TIME, he PERSONALLY took an interest in the status of our repair job. Regardless of what vehicle you drive, A1 is truly one of the best service centers I have ever known. If you have car troubles, and are within three states of these guys, it is WORTH THE TOW to get your vehicle to them. I could go on, but I am worried about running out of space in this review. Thank you, A1 Auto Service Center, and WELL DONE!

Ended up with a flat tire while at lunch at a nearby restaurant. Called Goodyear and they sent…read moresomeone over to put air in my tire to get me to the shop. I stayed with my car and they provided transportation for my lunch party back to work. They were able to patch the tire and it took about an hour just like they said. Despite the fact they had a steady stream of business, they handled my issue in a timely manner and I noticed that they took care of everyone in the same manner. It has been a long time since I have been at a Goodyear, but looks like I will be returning. Thanks to the entire crew.

Prices are ridiculous! I took my vehicle in to be diagnosed and was told in order to fully diagnose…read moreit the had to put a new part on it because the one that was on it was failing. I ended up paying over $500 dollars even after they took the part off and was told it was something different so in other words I was out of $500 plus dollars when I was told it was gonna be just $29 dollars to diagnose it in the first place

Incredibly efficient, incredibly professional…read more I am usually a big supporter of buying from the local mom and pop shops. That said, I went Big Chain and I want to share my experience this morning with Discount Tire in Martinsburg. I looked around, read reviews on Consumer Reports for tires and tires stores, considered the local shop we have used since they opened 5 or 6 years ago... I decided to replace kind with kind. I got the same tires the car came with new. Michelin Primacy A/S. I figured they were good enough for Ford to spec on the car... I also decided on Discount Tire. They are Consumer Reports third highest rated chain and the only one of the top chains in the Martinsburg area. HOLY COW!!! I did the ordering online on Thursday and set up the appointment for 8:00 AM Saturday. Thursday: Email and text confirming the order. Friday: Email and text confirming the tires had been delivered and confirming the 8:00 AM Saturday appointment. This morning I arrived at the location at 7:48. Not open yet, no problem, I knew that. I am always early... 7:55: Tech comes out with a tablet, knows who I am, asks for the keys... 7:57 AM the car is in the service bay. Four techs descend on the car like a NASCAR pit crew. Four hydraulic jacks lift the car and by 8:00 AM all four wheels are off the car. Each tech takes one wheel and removes the tire, tests the TPS units, mounts and balances the new tire, and mounts it on the car. 8:11 the car is DONE. 8:12 the car is in the parking lot, I am finishing up with the service advisor. 8:15 I am in my car and pulling out of the parking lot. AMAZING!!! Everything done efficiently, professionally, properly. As I said, I like to shop with the locally owned stores but this is a level of service that can't be equaled. I should also mention that the price was far better than I could find anywhere else.

They did good job letting us know about the info for tire and they was able fix the tire in good…read moretime. There customer service is excellent thank you fellas.!