They are great!!! Bill was so helpful repairing my wifes vehicle. Great service at a fair price…read more Not many auto mechanics we trust, unfortunately my wife has been taken advantage of at other locations I won't mention. But not here!!! Great peeps.

We are traveling from Vero Beach Florida to Barryville NY in our 2015 Tahoe. Our truck had a…read morebattery failure at the Virginia Welcome Center which looked as tho it was a bit more serious than just the battery. The Lord made a way for us to get back on the road and led us to Bill, the shop owner. Bill stayed after hours with my husband and figured out what the issue was... his compassion and care meant everything. He had the knowledge and the ability to get us back on the road headed to our destination. We will be forever grateful- instead of being stranded or taken advantage of- we were taken care of and put back on the road safely. (The Chevy dealer wouldn't make time for us.) This business owner is the real deal. Integrity... Quality...Value beyond words. We are so grateful, Bill. God Bless you.

Very honest, very fair, great work. Mike is my goto guy for repairing my cars. Mike does what the…read morecar needs done, no padded work.

I cannot say enough good things about this business. Mike is a great guy, very knowledgeable and…read morevery fair priced. This is the 2nd time I have gone to see him and will take my car to him and any others I ever have in the future. I also have family now who will be going there. My only regret is that I didn't find him sooner for all my passed work. Thanks again Mike!!!

I have used Cupp's for over 20 years. They are always reliable, honest, and very reasonably…read morepriced. I would not take my cars anywhere else.

Most horrible experience, to say it kindly these ppl do not treat other race other than theirs…read morekindly, super judgmental, and play favorites with their customers. they are horrible and the place is nasty. I would not recommend at all stay away.

Very nice shop any time I need there assistance for a tow there very fast and professionable. I…read morehighly recomend them

Would never recommend this place to anyone unless you want one hell of a headache. The owner is an…read moreasshole who is very unprofessional and ruthless to deal with. They are holding my car hostage behind locked gates after the cops had them tow it the other night and they are acting as if it is their property. My insurance does not have local adjusters so im having to get photos of it myself and they are acting as if it is such a problem that I have to go get more photos because my insurance is being difficult with the photos. I wouldn't trust them to fix my car or tow it again. This is the worst experience I've ever encountered and hopefully the last time I need to use a company like this.

These folks are the best. They took really great care of me and my van when I drove up from…read moreTennessee to see my 1st grandchild for the 1st time and had an oil seal blow out. They have great ownership and staff and fixed my van over a few days and had me on the road back home on the day I wanted to drive back. Driven it over 2,000 miles since their repairs with no problems at all. Who are you gonna call when you need car help? Just call Bear's! Thanks!

I got a flat tire while travelling with my kids, and Bear's got me right in and patched and changed…read moremy tire! I was back on the road within 15 mins! They were so kind and helpful! 10/10

The people at BnM are great they are fantastic at their job and are beautiful people very caring…read moreand very reasonable i want to thank them very much for a job well done. :)

Very nice business with honest upfront individuals. Brian and Angela are definitely some of the…read morenicest people that I know and they don't overcharge or make up issues like some other business around the area.

The quality of service was spot on, I would recommend this establishment without hesitation.read more

I have never in my life went through an ordeal like this from any mechanic. This guy first of all…read morelied about what he had done to my vehicle. He first hit me with a bill for over 3k for a vehicle that broke down within 20 minutes. Took the vehicle back and he charged another $1600.00. Same thing happened within a day. We noticed he didn't put the fuel filter back in the truck. His response was it was on purpose. He then wanted to charge us again for the same issues. We declined to pay him again for work we have already paid for. We sent a wrecker to take our truck to a competent company only to have it blocked in twice. We approached him civil and calm where he proceeded to provoke a response with insults . We have documented every conversation and videos of every interaction with this immature young kid. We picked our truck up finally after refusing to take no for an answer. We have video of our truck setting on the rollback that shows parts were missing. Coolant wad pouring out because he decided to take all the things we were supposed to have paid for and stuck them on the passenger side seat full of diesel fuel and oil. I texted the owner Jackson and told him i will be seeing him in court. He sends me a text back with his attorneys name. That was a stupid response. We have since then gathered all the documentation, recordings and text with time stamps. I understand people may say why spend 10k on an attorney to recover our initial loss. Our vehicle was a work vehicle very important to our operation. We have lost way more money than i can put into words. He thinks he can intimidate people. Ive been a business owner for 30 years and believe me we will get justice for such a blatant fraud. The mechanics we took it to have sent the parts off to a certified company after concluding the parts left were not even new as he had stated. They were also broken from lack of knowledge from this guy. I employ anyone in my community to go somewhere else. Don't walk away from this place . Run away. This guy will eventually quit riding the reviews of the previous owners of DOCs. What could he improve? First his integrity He could also go take a couple year class in Automotive Diesel repair. I would suggest he take another class in Business and customer service. He thinks this will go away. There's nothing he could do but refund our money on everything including an additional $600 in towing cost. I have only put the facts on here . DONT EVER TAKE A VEHICLE TO THIS PLACE. THEY HAVE NO CLUE WHAT THEY ARE DOING

Ended up with a flat tire while at lunch at a nearby restaurant. Called Goodyear and they sent…read moresomeone over to put air in my tire to get me to the shop. I stayed with my car and they provided transportation for my lunch party back to work. They were able to patch the tire and it took about an hour just like they said. Despite the fact they had a steady stream of business, they handled my issue in a timely manner and I noticed that they took care of everyone in the same manner. It has been a long time since I have been at a Goodyear, but looks like I will be returning. Thanks to the entire crew.

Prices are ridiculous! I took my vehicle in to be diagnosed and was told in order to fully diagnose…read moreit the had to put a new part on it because the one that was on it was failing. I ended up paying over $500 dollars even after they took the part off and was told it was something different so in other words I was out of $500 plus dollars when I was told it was gonna be just $29 dollars to diagnose it in the first place

Came here for four tires and they were able to get them on the same day and was so much cheaper…read morethen the other shops I called in the area. I talked with the mechanic and he was so nice and helpful. They even went out of there way and stayed later to put the tires on. Will 100% be coming her again and will recommend it to all my friends and family.

I was looking for an honest mechanic, and Roger is the one. A clean, professional shop, honest…read morework, friendly service. Roger will ask you questions to get to the issue, and show you the damaged parts and exactly what was wrong, explaining everything that must be done and how to eliminate future issues. His pricing is fair, and the invoice will show everything that the vehicle needed, including his own notes on what was done. I will highly recommend this shop, and will definitely be calling him up if/when I have another problem or need work done.