James installed a new front entry door at our home and he did a beautiful job! I had been holding…read moreoff on getting a new door because I wanted to find the right person to do the job. I was very impressed with all of the five star reviews James received and now I'm so glad I hired him because my new door looks wonderful. I'm going to have him install another door for me in the near future.

AMAZING! Backstory: I needed a new garage side door from…read moreyears of damage and it being a junky hollow door. I thought I could fix it myself but opt'ed to get a professional... SURE GLAD I DID! I did not realize how much I did not know about "doors"! I can't believe I didn't not do this sooner! James was super professional and direct. Great pricing and quality of work speaks for itself. Everything was done in just a few hours! I am excited to be working with James again on getting more projects done in the near future.

Angel did a lovely job with the caulking in my bathrooms! I appreciated his attention to details,…read morehis cleanliness, his responsiveness and that he is very friendly as well!

For my initial review, I gave this vendor 1- star because he failed to keep our appointment. Angel…read morereached out to me, apologized and promised to make things right. He came and completed three mini projects for me. I would definitely hire him again.

Mark and his team did a fantastic job removing our 5' exterior French doors and installing a…read morebeautiful 10' Simonton sliding glass door. I had very specific placement requirements to accommodate our new corner sofa, and they positioned the door exactly where I needed it while also ensuring there was enough exterior space for the blue stucco molding to match the rest of the house. The team is top-notch, professional, respectful, and extremely detail-oriented. As a homeowner, I chose to handle the final painting myself, which gave me a close look at their craftsmanship. I was incredibly impressed by the precision of their work - from the clean cuts to the flawless caulking and patching and overall attention to detail. The job site was left spotless, and the quality of their work truly stands out. I would absolutely trust and hire Mark and his team again for any project in my home. They're a top-tier team that delivers excellent results at a great value.

I sent an email for a quote at 6:30am on Sunday (Memorial Day Weekend) requesting a quote. I didn't…read moreexpect a reply until after the holiday but to my surprise I got a reply immediately!! Unfortunately, they don't do the wick I needed BUT, WOW, impressive customer service! If I can I'll use them in the future.

Wow! Ramon from JR Screens installed a beautiful patio sliding screen door for tenant occupied…read more Ramon was very professional, on time, and communicated well through text. I will definitely use them again and highly recommend them for all your screen needs.

Very satisfied with the work completed for our re-screening and new screen windows. Ramon and…read moreAndres were professional, polite, and responsive from start to finish. They answered all of our questions promptly, arrived on time, and completed the job within the timeframe promised. The quality of their work was excellent, and we truly appreciate their hard work and great customer service. Highly recommend!

I have been working with PB Specialized door and windows over a year now…read moreI manage apartments buildings and we do all the windows and doors with them Paul the owner he is very professional, he gets the sizes and order them very quickly for our convenience Also the have the best prices We will Always work with Paul and professional staff that he provides Thank you !

I recommend them for the reason they have everything organized and my door for my office was so…read moremessed up and they remodeled my whole office upgraded my door they went above and beyond . I had the best experience with them they are nice, polite, and very professional . I was highly satisfied with the outcome .if you are looking for a remodel new door or windows you can't miss out on them.

(This review includes a response to the business owner's reply)…read more I had a deeply disappointing experience with Paul's Windows, and I want to share it so that other homeowners know what to expect before working with this company. I reached out for a small bedroom window replacement and had one key requirement: that the new window, once installed, provide a minimum clear opening height of 13 inches. The sales associate, Art, confirmed via text that the manufacturer (Crystal Pacific) said it would: 13.1875", in fact. That was fine by me. But when I asked for that specification to be confirmed in the contract, in writing, Art refused. Let me be clear: I wasn't asking for a personal warranty on the product. I simply wanted confirmation that the installed window, as ordered and managed by Paul's Windows, would meet the functional requirement I had clearly communicated. Art repeatedly deflected, referring to "what the manufacturer said," but was unwilling to take responsibility for the result. When I asked for accountability, he became dismissive and eventually walked away from the job. I contacted Paul directly, hoping for a more professional response. Instead, I received a generic brush-off and a claim that the window wouldn't meet the specs, which contradicts what their own sales associate had already confirmed. Worse, Paul didn't acknowledge or engage with any of the valid concerns I raised around basic customer service, transparency, or professional responsibility. Ultimately, I wasn't asking for anything unreasonable. I was hiring a company to manage a job and deliver a specific result. If something went wrong, say, the manufacturer provided a window that didn't meet the spec, it would be on the contractor to resolve it, not on me to go chase down the supplier. That's what any responsible company would do. But Paul's Windows made it clear they don't see it that way. If you're okay with vague communication, contractors who won't stand behind their own work, and potentially being left to deal with problems on your own, maybe this company is fine. But if you want clarity, professionalism, and accountability in writing, then look elsewhere. § Paul's response below is a classic damage control move -- polite on the surface, but full of deflection and quiet rewriting of events. To clarify: the window in question would have met the required 13" clear opening. That wasn't in dispute. Art, their sales associate, confirmed that in writing and was fully prepared to proceed with the job -- until I asked for a simple written accountability. That's the moment everything fell apart. Paul's follow-up misrepresents the timeline and sidesteps the core issue -- not whether the window would fit, but whether the company was willing to stand behind the result they were being paid to deliver.

Really affordable pricing to replace 4 of my windows! Art provided a quote for one window and then…read morecame out with an installer to measure 4 windows and provide another quote. After signing the contract the windows were ordered and arrived in about 3 weeks. The installation team worked quickly and Art was there to see it complete. Retrofitted the windows to fit in my existing frames to avoid having to work on the wall. Added the grids to match the style of the old windows since I have a condo and HOA would probably have an issue if not everyone's windows matched since it's a shared building.

Perfect! Got me just what I wanted without a hitch. Professional and skilled. Highly recommend.read more

Do not use this company. They charged an excessive amount just to adjust our windows, and the…read morecondition was actually worse after they finished. They made several promises they didn't follow through on, including providing separate invoices, which we never received. In the end, we had to hire another company to fix their work. Very disappointing experience--avoid this company.

I found Justin easy to deal with when he fixed termite damage in my home. He did a thorough job and…read morekept me informed as things changed based on what he uncovered as he worked. He communicated well via text/phone and even better in person. Would hire again!

What an absolute DISASTER!!! Not only he really doesn't know what he's doing, he's also full of…read moreattitude and unprofessional behavior. I wanted to remodel my wife's shower as a surprise while she was away. Justin was referred by someone to me. When he came he was all "yes sir" and polite. It started ok with the demo. What went wrong after that is what I've found since I actually got a proper company to do the work. 1. The floor was put in place without plumbing under the house 2. The floor was very unstable and bouncy 3. The drain he connected wasn't even glued to the drain line 4. The cement was placed incorrectly 5. He used some sealing mat4tial that he slapped with a brush that is actually not meant for shower. Then he starts putting up the hardiebacker cement boards without even putting up waterproofing paper!!! In the process he's complaining that I'm checking his work and asking what he's doing as if I don't have a right to make sure the job is done right. He finally comes to work one day to so called continue. Without telling me he took his tools and left and blocked my number!!! Overall an incompetent liar. I suppose I should thank God for having this happened since if he had continued all the leaks would have destroyed my house. Don't even think of giving him a job unless you want a disaster on your hand. Read other reviews not just mine

Tamara & team did an amazing job getting our beautiful replacement vertical blinds installed in our…read morecondo. The process was very smooth: easy scheduling for the estimate and then our new blinds were installed shortly afterwards. Great customer service. Thank you.

CIP installed custom motorized awnings on our three second floor windows. We couldn't be happier…read morewith the quality. Highly recommended!

Den Defenders just finished installing our beautiful new security door and it is fantastic! This…read moreis no typical security screen door. It is a wall of security. We had always wanted the convenience of a screen door for airflow, light and cooling, but have escaped artist pets and still want to feel safe inside. We also have a custom door that didn't have much framing and very little wood to work with. What caught my attention when seeing an ad for Den Defenders is that they specialize in doors that have this issue and can build in a secure mount for your door and make it solid! It is so beautiful too and highlights our glass panel door so nicely! Neighbors are already curious and complimenting how it looks! Thank you Donnie for your expert craftsmanship on the install and security lock, and to Alex for the quote experience and answering our many questions. Give these guys a call, it's worth a consult and every penny for this quality! Attached are lots of photos so you can see how it looks from outside, inside, door open and closed. Enjoy!

Per AI, a mixed bag of good and bad reviews on Google…read more I'll start the good with Darrell who was the salesperson thar I purchased the door through in January. Yes, there may be the same security door out there for much less, but I trusted him. The agreed installation date would take up to 3 months. Two days before the install date, in mid-April, I wondered why there wasn't any reconfirmation. So a call to their "customer service" I learned the door wasn't even ready yet! But was told it would be ready the following week. Then the installer came out and realized the manufacturer had built the wrong door!! After calling Darrell it was determined it was the factory's mistake. Ross (the installer who works out of California) said he would be back within the next month and I would be first on his list to complete the job. As the revised date, in mid-May (3rd date change by now) approached, their dispatch called and put the installation off by another week. I had a trip planned and could not change so was told it would be June. After another call to Darrell he had a manager call who apologized and he would make sure the door would be installed on the agreed upon date. Instead, they came out the week later while I was out of country. Fortunately I had a family member at the house then and the security door was finally installed - four months after the initial meeting. From the pictures Ross sent to me after he installed the door it looked great. But now they wanted payment of the balance I owed (they take 50% upfront as a deposit which is non-refundable by the way). I told them I wasn't going to pay them from an unsecured site I was at and would pay them as soon as I returned - which I did. All in all, the door looks great and I'm very satisfied with the work Ross did. I appreciate the effort Darrell made to get the door installed. BUT, their customer service is absolutely terrible. They don't answer calls back in a timely manner and their lack of good communications is the worse I have encountered with any contractor that I have worked with. The 4 rating is for the door and the installer. Otherwise I would rate Dan Defenders a 1 for lousy communications and a lack of urgency to help the customer.