My patio double pane glass door got shattered due to an unfortunate accident. I contacted my…read morehomeowners insurance (State Farm) who sent Paul Davis Restoration to my condo. First to come out was Andrew, who thoroughly and professionally checked out the situation and what would be needed. He planned to contact his glass representative to procure a solution. Then, a few days later I received a call from their glass representative Bobby Rainey. He was super friendly, and scheduled to come over. After measuring and viewing my patio door situation, he indicated that the doors would have to be fully replaced since my current doors were very old and might be impossible to find glass or a door that would fit. Bobby Rainey searched for a week to find a door that might work. Finally, he contacted me and said that he found a door to fit the opening. Within a week, a company delivered new doors for my unit. I then was told by Bobby Rainey that someone would contact me to install the doors. Very soon, I received a call from Dominic to come and install the doors. Bobby Rainey accompanied him to the visit, and Dominic began the work. The project was very difficult to remove the old doors and frame, but after 3 days of very hard work, Dominic finished the door installation. The doors are a beautiful newer vinyl type double pane doors, which I love. My old double pane doors with a metal frame no longer were available. Bobby Rainey returned to recheck all of the work and make a few adjustments to make the doors work perfectly. My responsibility financially was to pay my $500 deductible and my homeowners insurance covered the rest. I pay extra on homeowners insurance to cover replacement cost for any losses, since prices and quality of products change over the years. The total cost for complete door replacement was about $5458.53. Everyone who did work thoroughly cleaned the work area when done. Reapplying new trim and painting it to match my porch area was part of the total job. I am very happy with the professional work that was performed by Paul Davis Restoration. They are a quality company.

It's been a while since Hurricane Idalia, sent a tree through our homes roof. Our homeowners Kin…read moreinsurance company sent a contractor a mere 2 hours after the storm into our heavily damaged area. At first we were grateful until we saw the bills. This tree person contracted by Paul Davis Restoration whom was a general contractor took most of our coverage to remove 2 trees from the roof of the home and shop, and to tarp the house. $ 8,000. Then they didn't even remove the trees fully or cut them down. They merely cleared the drive and even though the men that came were kind and congenial they put a tarp up that was Substandard and the house flooded 2 times before my Brother flew in and he and a friend went to Harbor Freight and bought a quality tarp and tarped it all again. As time went on, Kin Insurance sent Paul Davis Restoration out, their man Andrew worked up a contractors bid for the houses damage. He kept saying, " well we will have to do this and that, are you to your limit w/ insurance? I will call them and see if you have a little wiggle room. " Then he said," can't get to you for months and on and on it went." I was angry at first , but emotions shouldn't dictate a business decision . Then I realized that some previous efforts by a younger man who was supervising the initial response, the tarping, , was buttering me up for the whole scam, " He said," no worries, in my experience with PD , they will make it work, between insurance and your needs." After receiving the bid I was so shocked that it took a while for me to realize what was going on. They wanted over 72,000. Which after the initial $10,000, they'd get our whole house coverage, and wiggle room for a total insured $ 96,000.Fortunately I balked and began a microscopic review of the damages and repairs and got another bid.( better quality, no attitude and much better work for way less money) , There were things on the PD bid that were not even damaged. When asked why? They became hostile. They wouldnt even back up the work they'd already done, ( left us with dollar store tarps that allowed further water damage.), Be aware, never use these people. They stab you in the back all the way to your checkbook because that's all they want. Greedy. Turns out Paul Davis Restoration is nothing more than an organized crime group victimizing those who've been tragically effected by a Natural Disaster and a Statewide crisis.

I found my carpet cleaning company. The gentlemen were professional, cordial, and knew how to…read moreclean a carpet. Look no further and schedule your appointment with them. Excellent work and very reasonable price. Thanks to Carlos, Marcel, and Jeremy for a job well done.

Barbara called me quickly and I received a quote to clean two sofas and four kitchen chairs…read more Carlos and Len came to do the work sooner than I had hoped. The extraordinary care they took with their work and the results were fantastic. They were professional in the best way possible. I was so pleased that I have hired them to clean my tiles and grout next week. I would highly recommend this business!

I used the service in Miami, this guys are the best, outstanding customer service. And very…read moreprofessional work performed

From the owner: WL Express Services LLC – 24/7 Restoration Experts…read more WL Express Services LLC was founded over 5 years ago with one goal in mind: helping homeowners and businesses recover quickly and safely after unexpected damage. What started as a small family-run operation has grown into a trusted emergency restoration company serving Miami-Dade and surrounding areas. We specialize in fire damage restoration, water damage mitigation, and mold remediation. Our team is available 24/7 to respond to emergencies and help restore your property with care and precision. As the owner and manager, I’m passionate about delivering high-quality work and treating each client like family. We understand how overwhelming property damage can be, and we’re committed to making the restoration process as smooth and stress-free as possible. Call us anytime to get help fast or to schedule a free inspection.

Did a great job on a rug in a condo i own, so i called them back for a different apartment…read more After 31 days, stains started showing in the VACANT apt. I called them and asked why this happened if they use high extraction, to which they replied 'no, we use steam cleaning', and told me there would be a $45 charge to take a look , since it was 'so long ago'. i would not use again, 'high extraction' claims stains and damage to underlying padding do not resurface. They should at least stop by to see what was going on. The manager avoided my calls and just relayed a message about a second charge , if he came out to my centrally located condo, again.

Roger from The Best Restoration came to my house to survey the water damage in my bathroom more…read morethan two weeks ago. He promised to give me an estimate within five days and left. However, he never gave me an estimate even until today. I was told he is out on field whenever I called the office, which is more than four times. He never returned my call although I left message through Alex or Brittney. Also, I was told his manager Dan would call me but it never happened. I am not sure why they intentionally gave false statements whenever I called them. Moreover, I am not sure why they came to house and promised to give me an estimate in the first place. The Best Restoration doesn't keep its promises at all.

I recently purchased a home and had to leave for a month. When I returned , I walked in and my…read morehouse was flooded. Sitting water and mold everywhere! The house smelled AWFUL! I eventually made it back to the master bedroom, searching for the awful smell and BAM, there it was! The entire room had standing water. I opened up the doors to the other rooms and discovered all three rooms, two bathrooms and living room have been affected by the standing water. I was very stressed, needless to say. I reached out to a plumber (review to come soon) and he put be in touch with this business. I am so glad! They came out immediately and assured me they would help me throughout the process. I do not think I could have been sent better people!! Seriously, Garrison and Mike have been super helpful! Garrison has been communicating very well as far as what they are doing, what to expect and their plans for the following day. He's been very empathetic and caring throughout this. I have a LOT of belongings and the majority have been destroyed. The worst part is, I was in the midst of unpacking before I left a month ago because I recently purchased this home. I have boxes of clothes, shoes, accessories, purses and so much more that are now trash. Mold on so many things. Due to the bed sitting in water, the legs have cracked, clothes on hangers in the closet smell like mold. It's a disaster. I was upset at the beginning because this is not what one wants to walk into. My plan was to unpack boxes, not pack up what I can salvage. Needless to say, IF you find yourself in need of a restoration company (which I hope you don't), you can't go wrong with Garrison and Mike. If I could give more than five stars, I most definitely would. They will not disappoint you! I must say, if Garrison were not there, I'd probably be more stressed about this than I am. THANK YOU Garrison!

These guys a crooks, especially Brad. They said they would start on a Friday and called the night…read morebefore to say that one of their workers truck broke down. They were replacing some cabinet boxes in my kitchen. Turns out that they hadn't even started building the box when they called to reschedule since on Fridaty cabinet guy called me directly to see if he could stop by to match the wood. On the following Monday I fired them (why work with dishonest contractors). I told them if they had the box built bring it by on Wednesday which they did. The entire job was suppose to cost $3600. I had to email them three times to get a refund. They emailed me a week later to say that the box cost $3100 and there would be a $75 change fee!! The box cost no more than $500 to make!!!!!! No response when I complained about the service price and refund. Crooks!!!!!

I'm so glad I found this business! They are professional, easy to communicate with, and did a…read moregreat job cleaning a sectional couch and rug. And for a very reasonable price. I will absolutely call on them again!

My sectional sofa looks like new after cleaning. Technician added cleaning of several small area…read morerugs I had at no additional charge. The owner took a great deal of time explaining there process which justified the higher quote he gave me over others Totally satisfied and will definitely call on them again.

I've used a number of carpet cleaning companies in Gainesville but have never used one that did as…read moregood a job as Dreyer's. Their techs were very friendly, efficient, and were able to remove an "unremovable" spot. They were able to schedule the job very soon and arrived on time. I will be using only Dreyer's from now on.

From the owner: Dreyer's DKI is a premier restoration company serving the community as a trusted property damage…read moreexpert in North Florida. We focus on delivering water damage recovery, fire restoration, and mold remediation using advanced structural drying technology. Backed by 47 years of experience, our certified professionals quickly restore the safety of your property. Our standout feature is our 24/7 emergency response and direct insurance billing, minimizing disruption and maximizing recovery efficiency. We are deeply committed to serving Gainesville, Ocala, and Alachua. Contact us today for immediate 24/7 assistance.

Tonya was reassuring, kind & eased my anxiety I had from the situation. She understood the urgency…read moreat hand. Gerald arrived & was eager to help and was personable & professional in getting things under control. He worked very hard, did a terrific job, was ready to stay late and arrive early to get a thorough job completed. I'm very appreciative of Gerald, Tonya, and the crew that came to help him finish ripping up the carpet. He got things done in a very short & timely manner. I recommend them and Service Master highly. Our disaster turned into a pleasant experience

Outstanding value for services provided. Prompt and very professional company. Reputable and…read morehigh-quality service.

CONSUMER BEWARE: The owner of this company is a liar. I have a written contract where he agreed to…read morereceive payment once INSURANCE HAD PAID. I have this in writing. YET, the owner went behind our back, while in constant communication with my wife and got a lien without saying one thing to us. Remember this, if your house is damaged, flooded and you are freaked out, trying to get it all fixed. THIS OWNER WILL SCREW YOU OVER, he'll lie, then try and steal money by putting a lien even though he's been paid. We could also discuss how his team left our house screwed up, didn't clean up their equipment and the owner had to come over to try and save face by doing some cleaning himself...but how about we focus on the deceptive financial practices? Should I upload our contract that proves the owner is a liar here so everyone can see why NOT to do business with ServPro in gainesville/alachua?

Tried to make an appointment. I'm still waiting for a call back. That was like six weeks ago. What…read morea waste of time.