My prior appliance guy retired and this was my first time using AA. They were highly recommended…read moreand were great! Same day service and repaired my dishwasher at a reasonable price and Jeff offered suggestions for maintaining the dishwasher. Very happy with Affordable Appliance!

We have seen homes that used AA and we have used Affordable Appliance in the Newton area for…read moresome 25 years. A wonderful helpful company. Totally secure in working with them.

I had 2 issues when I contacted NEA. First was a malfunction of the electronic controls for my gas…read moreoven; second was a leak from the bottom of my refrigerator which turned out to be from the ice forming apparatus below which had a plugged drainage tube. The company which I normally called was overwhelmed with service calls but referred me to NEA. Following a few days wait for a part for the stove I received a call that the part was in and I would receive the service the next day. Promptly at the hour I was told the service man came (?John) and in a flash the stove was pulled out, the part replaced and the stove returned to its location. Immediately thereafter the refrigerator icing area was exposed and series of maneuvers performed and the repair was completed. No more water leak and the floor dry since; and the oven works well. Total time about 75 minutes at most. I couldn't be happier with the service I received. It is now my repair company of choice, at a very reasonable cost.

I couldn't wait to write this review because I am over the moon pleased with this company! John…read moreresponded immediately. He was timely, thorough and knowledgeable. We have an a unusual stove and he was able to order a part and had the oven back up and running within a week. During these COVID times parts are difficult to get but he had a supplier that had our part in stock and shipped it to him immediately. As soon as he received it he was at our house installing the part. We are back in business and I am very grateful!

I am bowled over with gratitude. The day before the blizzard my oven and stovetop stopped working,…read moreNial came over that day, ordered needed part and then before noon the day after the blizzard he came and successfully repaired the stove!

We renovated our entire home and needed to replace our kitchen and laundry appliances. Tim at…read moreSynergy helped us select amazing and affordable appliances from their showroom, and worked with us on delivery timeframes so we could get the appliances when our contractor was ready for them and still qualify for several money-saving rebates. The prices were competitive and customer service throughout the whole process was remarkable: we were kept up-to-date on delivery, a damaged appliance was replaced immediately upon inspection from the delivery people, and when we had questions later, Tim went above and beyond to support us. We're so glad we went with Synergy instead of a big box store, and are grateful to Tim and Synergy for making this part of the renovation process as easy and pain-free as possible!

We remodeled our kitchen and bought all appliances at Synergy, which was suggested by our…read morecontractor. Great experience all around! This is the first time we purchased here and I'm sure we'll be back. Ken, Tim and Bill were very accommodating when we had multiple delays in shipping dates due to the holidays. Thorough and prompt communication on all fronts. Nice showroom where Ken took all the time we needed to demo the products. We would definitely purchase here again.

I thought I could educate myself and make myself an expert on my grill purchase. I had owned…read moreexpensive Lynx and Saber grill in the past and they didn't hold up costing big bucks in repair and down time. Mary knows her stuff. She figured out my real needs and showed me all the options. We eventually settled on a Weber option that gave me everything I needed at a lower price point. It was delivered set up and ready to go with full tutorial--they even took my old tank of a grill. I can't recommend Mary and her team enough!

Thank goodness for the experts at The Bar-B-Que Barn - they saved our BBQ this weekend!…read more I have an extremely old Skyline Series Weber grill, and when we ran out of propane the new tank didn't fit the hose on the grill. A trip to Home Depot yielded an adaptor that didn't fit, and with 3 hours till BBQ time, I was getting desperate. I called The Bar-B-Que Barn and spoke with one of the guys there, and when I described the problem he knew exactly what I was talking about and how to fix it. I ran over to their store in Arlington and in five minutes he had produce the piece that I needed to convert the hose on my old grill into one that would fit a standard propane tank, and even put some sealant on the piece so it wouldn't leak when I installed it. He gave me a quick tutorial on how to perform the minor surgery needed to install the new piece and told me to invest in a 9/16ths wrench and I was on my way. After arriving home, I was able to fix the grill in less than five minutes, and thanks to The Bar-B-Que Barn, when 20 guests showed up for dinner the grill was cookin'! If you live in Arlington, Cambridge, Somerville, or anywhere in the surroudning area, I highly reccomend a trip to The Bar-B-Que Barn to fill or exchange your propane tank or stock up on grill accessories! They might even offer you a hot dog fresh off the grill while you are there :)

Our longstanding relationship with David has been very positive. He is dependable and experienced,…read moreesp. in older appliances. He is also quite honest when it comes to estimating repair costs. He has been our "go to" guy for appliances for many years.

Nice guy. Reasonably priced. But…read more.. My husband & I had Dave out to assess and hopefully repair our older model Maytag washing machine. It had been leaving a lot of water in heavy items, like towels, after the wash and spin cycles completed. During the attempted repair, the engine started to smoke. As a result of the "repair" attempt, the washer no longer works AT ALL. We now need to buy a new washer immediately.

Terrible place to buy a used appliances. the guy can barely speak english and good luck if your…read moretrying to resolve a problem with an appliance you bought from him. The guy never returns your calls or gets back to you. I suggest to stay away from this place if possible that is unless you want to be aggrivated with the poor customer service. not to mention the appliances are not in good condition at all. i bought a fridge from this guy took it home and found out the fan that blows the cold air down into the fridge part from the freezer, doesnt work. i ended up coming out of pocket for a repairman to come and fix it.

I had the best experience buying all my appliances from this business. Convenient location and way…read morebetter than dealing with sears or home-depot. Highly recommended!!

Stay away from them! Never use them!…read more 1) They don't provide same day service. They will come in couple days. 2) We have a washer machine not working. The washer machine is still quite new, only 3 years old. They came in and within 15 mins they said bearings have issue and too expensive to fix. They wanted me to buy a new washer machine. Then they left and charged me $150 for the service. I don't believe bearings have issue. I called manufacturer's customer service. The problem is solved by pressing couple buttons, shutting off and turning on the machine, with zero cost. Bearings don't seem to have issues. If parts are broken within a machine, how come by pressing couple buttons, shutting off and turning on the machine would magically work?? This is the first time I am using their service and will not use them again.

We had a great experience with Same Day Service. When they fixed our refrigerator and it then…read morecontinued to malfunction, they gave us a refund for their services, and helped us choose a new refrigerator ( not bought through them) they were very helpful, cleaned up extra, and generally, were great to work with.