My family has been under the care of them for many years, especially Dr. Serino. The new location…read moreis beautiful and as always, updated with the most advanced technology and equipment. Staff is super friendly. My 9 year old went for her first exam last week and loved every bit of it. They work closely with the best ophthalmologists so if your vision health exceeds what can be offered, you will be referred to the right people.

The staff in the reception area are very friendly, and make you feel welcome. The Dr. really knows…read moreher stuff. The problem is when I go through a test to correct something and the decision is made to do nothing, not even mentioning it to me nor discussing it with me in any way is really upsetting. That supersedes the entire experience.

very friendly staff. very thorough exam. and left there feeling very confident in the exam and…read morerecommendation made.

I have complete trust in my Opthalmologist. He is very thorough, listens very carefully and really…read moretakes the time to assure accuracy in testing. He has a sense of humor and helps his patients to feel at ease. The rest of the staff is also very friendly. It is a comfortable environment and I would highly recommend it. You are truly safe in their care.

my husband has been going to Jackson Vison for 28 years. we never had a problem with the staff or…read morebilling. since everyone in the office has retired and their billing practices are now something to be desired. we will never go back. Read everything you sign. They will screw you over when it comes to billing correctly. like I said we have never had these issues in the 28 years my husband has been going there.

I experienced a vision emergency while traveling. Jackson vision went above and beyond to help me…read more They offered kind and caring assistance. If I lived anywhere near this location; I would be a regular customer.

Always a nice atmosphere ladies at the desk are very friendly and helpful. Eye doctor is very…read morethorough and explains any concerns. I would highly recommend Gregory Opticall

if I could rate the owner-optometrist separately, I would give 'Dr.' Carter a zero or one star. I…read moream on oxygen and have a disease that if I were to catch Covid, I would most likely die. Despite my request and despite clearly needing health precautions, he refused to wear a mask. Keep in mind that during an eye exam, he would be breathing on me from mere inches away. For someone with a semi-medical degree to ignore the science so blatantly and put his own patients at risk is inexcusabl, immoral, and unprofessional. He's a disgrace to the term 'doctor.' Fortunately the other optometrist, Dr. Frannsem, cheerfully wore a mask. Tamara, the woman who helped select frames with me was perfectly willing to put on a mask. If I could rate her separately, it would be five stars! She obviously cares about the patients, and was enormously helpful in finding exactly the right frames for me. Bottom line: if you can't go to another optometrist and have to go to Gregory Optical, make sure you make your appointment with Dr. Frannsem. Even if you don't care about your health-care provider masking up, obviously Carter is in it for the money and not for his the health of the patients.

Today I had my first ever contacts class with a lovely woman named Erica. She was kind, patient,…read moreand an excellent teacher. I was able to put in and take out contacts with ease because of her help. I left the building in less than hour being able to see without glasses for the first time in 25 years. If you'd ever like to try contacts, I highly recommend checking this store specifically. I could not be happier with my experience. :)

America's Best does not support Michigan Public School Teachers. Similar to Leah W., American's…read moreBest, located in Jackson, Michigan wasted my time and money, by waiting until after my exam to tell me they would not accept Blue Cross Blue Shield MESSA insurance. Based on 2023 insurance data, over 89% of public school teachers in Michigan currently have MESSA. I took a half a day of summer school off, which is paid by the hour, to attend the appointment, which equates to $45.00 an hour at 3 hours to equal a total of $135.00 that I lost, not including the out of pocket expense they charged me for the exam which came to $210.00. What a waste of time and money. TEACHERS BEWARE!

Really like my Dr only issue I have is trying to reschedule an appt that I had to cancel. Both my…read morewife and myself have called and each time we were told we would get a call within two days. No call and last time I talked to some was told, "you know we have been really busy". I understand that, but getting an injection to help control my wet macular degeneration is really important

I went here for a detached retina. The staff was all very nice and professional. First visit I felt…read moreDr Purohit was rushing and didn't explain a lot but my surgery went very well and he was better at the other visits and asked if I had any questions and explained things to me. I feel he did an excellent job and I'm pleased with my care. He saved my sight.

Everybody here is very nice and friendly. They do an excellent job. The prices are very affordable…read more It is not hard to get an appointment and the office in the area is nice and clean and there is lots of parking in the mall parking lot. I highly recommend this place.

49 dollars for a web cam doctor without telling you hey your appointment is setup without an actual…read moredoctor. You should know before you show up they're pulling this crap.

TLC Eye Care Jackson should be ashamed of their post-surgical care. No doctor or nurse followed up…read moreafter eye lid surgery. We called 3/x and could leave a message at their 800 number, told them we had Post-surgical questions, and requested a return call.... We waited. Nothing. Not one person returned any of the 3 calls. Here is my advice: Use the professional Kellogg Eye Center in Ann Arbor. Worth the drive by far!

tlc eye care in jackson michigan customer service stinks. we have medical ins. and they told us my…read morehusbands eye surgery would be $1795.00 total!!!!! not true we are still getting bills from blakewoods medical center $1300.00 and from doctors who assisted in the 20 min. surgery. surgery was great for my husband. but there service and telling the truth is not great. after i sent there surgery center a nasty note i get a call from the main office telling me i have a refund coming of $600.00 called and they were going to put it back on my card a month ago!!! had to call again today and she said that they needed more info to refund process the $600.00 refund (i guess they do not know how to use a phone to call me back) so if your planning to have any eye surgery at tlc jackson get the amount you will have to pay in writing!!! because you'll be getting numerous bills!!! mary gutkowski

I have had two sets of lenses crack…read more After my exam the optometrist talked about setting me up with her friend Kelly. She must have seen something in my eyes. I go to Premier Eyecare now.

I have called 5 times with messages with no response. Went in to the store and sign said they would…read morebe back at 3 and waited until 345 and nobody came back. I will never purchase anything from this place again.