my husband has been going to Jackson Vison for 28 years. we never had a problem with the staff or…read morebilling. since everyone in the office has retired and their billing practices are now something to be desired. we will never go back. Read everything you sign. They will screw you over when it comes to billing correctly. like I said we have never had these issues in the 28 years my husband has been going there.

I experienced a vision emergency while traveling. Jackson vision went above and beyond to help me…read more They offered kind and caring assistance. If I lived anywhere near this location; I would be a regular customer.

This facility does outstanding work, and they treated my family and myself as though we were…read moreroyalty. I cannot recommend this facility and its staff highly enough.

Wonderful staff. I went in for a outpatient revision procedure to help me breathe and the staff and…read moreprocess was very smooth. I was a extremely drugged but I do remember my IV nurse Gertrude (I think) something with a "G" and my anesthesiologist Dr. Double, and my recovery nurse Tammy, being the greatest. Gertrude got my IV in with no problem and just talked to me. Dr. Double laughed with me and made me feel so relaxed. I was super nauseated after I woke up and Tammy was very patient and didn't rush me to do anything.

Always a nice atmosphere ladies at the desk are very friendly and helpful. Eye doctor is very…read morethorough and explains any concerns. I would highly recommend Gregory Opticall

if I could rate the owner-optometrist separately, I would give 'Dr.' Carter a zero or one star. I…read moream on oxygen and have a disease that if I were to catch Covid, I would most likely die. Despite my request and despite clearly needing health precautions, he refused to wear a mask. Keep in mind that during an eye exam, he would be breathing on me from mere inches away. For someone with a semi-medical degree to ignore the science so blatantly and put his own patients at risk is inexcusabl, immoral, and unprofessional. He's a disgrace to the term 'doctor.' Fortunately the other optometrist, Dr. Frannsem, cheerfully wore a mask. Tamara, the woman who helped select frames with me was perfectly willing to put on a mask. If I could rate her separately, it would be five stars! She obviously cares about the patients, and was enormously helpful in finding exactly the right frames for me. Bottom line: if you can't go to another optometrist and have to go to Gregory Optical, make sure you make your appointment with Dr. Frannsem. Even if you don't care about your health-care provider masking up, obviously Carter is in it for the money and not for his the health of the patients.

Great staff and always high quality service and follow up! Highly recommend you give them a try!read more

I really love this place. It is hard to find an eye doctor who actually cares about your eyes…read more Not about making money. This place actually cares about my eyes. If you are looking for friendly staff and a smart eye doctor, come here. No hidden fees like most the ones you'll find in Battle Creek.

This practice is extremely beautiful! From the aesthetic it provides to the team that they have,…read morethis dental practice truly lives up to its name, creating an exquisite "dental experience" with every approach. I have never felt more safe or trusting with practitioners. I highly recommend this office for anyone looking for the utmost care and consideration!

I had my first consult June 17, 2026. I was told my tooth was infected and needed an extraction but…read morethat the surgeon wasn't available until July 1, 2926. They took me back to a consult room where I was told the amount of money that I needed to pay immediately for the surgery to happen under full anesthesia $ 338.00 was the portion my insurance didn't cover. I paid it, signed the consent for treatment form, given instructions for the day of surgery and scheduled for surgery at 1210 on July 1, 2026. I arrived early for my appointment on July 1 with my husband to drive me home. The receptionist kept looking in the computer and then excused herself. I told my husband I think they screwed up. She reappears and tells me, yes you do have an appointment somehow we missed you. My stress level at this point is through the roof. She excuses herself once again and I see her rush by with a full schedule of patients on the roster. She comes back out and tells us that they are going to try to work me in. I want to leave at this point, but I know my husband has to take another day off work to drive me. I'm not sure how they are going to safely work in a patient who is a full anesthesia patient. We are then called into a consult room where I am asked if I've had anything to eat or drink. I have not. I watch as they call back the 1230 extraction. We heard him check in. I also tell her that I've finished up the antibiotics they prescribed. She then tells me that I have to sign consent for treatment. I told her I already did all that. She looks further and tells us, oh yes you did we haven't signed it I will do that now. At this point I'm terrified. We are told to go back to the waiting room. My husband after a few minutes tells me he doesn't trust this place that it is a complete shitshow so far and he doesn't care if he has to take another day off work my safety comes first. I stood up immediately and walked to the desk telling her I'm finding a new dentist that I do not trust them to safely work me in. I am told it will be 7 to 14 days for a refund. Their MASSIVE mistake and incompetence and I still do not have a refund. I have never had to pay up front before, I usually have to pay on the day of surgery. That should have been a huge red flag for me. The only thing they did right was process my payment. I question how they were going to safely fit a full anesthesia patient into a full schedule. They are putting every single patients safety on that schedule in jeopardy. I'm a medical professional and mistakes happen when you are trying to beat the clock. I also question a place that puts a receptionist under the bus of incompetence and unprofessionalism that the management was driving. She had no clue what was going on. I didn't see a manager or a scheduling manager it was this poor young lady who was trying her best. I have filed a complaint with my insurance company and have filed a complaint with the state. I guess since my refund is not in sight over a week later I will be filing a complaint with the Attorney General now. This place is not a competent safe place to go. Please think carefully before scheduling an appointment. As a medical professional I honestly have never left a bad review before. I understand that things happen, but the way that this whole situation has been handled is just terrible. I've never seen such incompetence and unprofessionalism. As a former department manager everything that happened has reeked of incompetence of the worst kind. There is no excuse ever to risk the safety of your patients.

I really like this office. Everyone is very nice and very helpful. The quality of care is amazing…read more I recently had a cleaning done and Sadie did a great job! Very efficient and she explained everything she was doing. The front desk staff are very kind and helpful in arranging appointments and creating cost estimates. It was a great experience

Absolutely the best dental experience I've ever had!!! Everyone from the time you walk in to the…read moretime you leave were fantastic. Very gentle,informative,patient and affordable. Five stars isn't enough.

Both my wife and I have been coming to Dr. Thomson for years. Staff is always very friendly,…read moreprofessional, and very short wait times. They explain procedures thoroughly. I feel very comfortable during the time that I spend stuck in the chair thanks to Kelly and Dr. Thomson's proficiency and friendliness. Would recommend to anyone.

"I visited the East Michigan Ave. clinic and was treated by Dr. Peter Bullach. He has great bedside…read moremanner and made me feel very comfortable during a stressful situation. He was knowledgeable, professional, and didn't rush through the appointment. The facility itself was clean and efficient. I am very happy with the care I received." Would highly recommend IEP Urgent Care East and ask if Dr. Bullach is available. Peggy McCurdy

Excellent care. As an RN myself, I have already recommended this Urgent Care to every family…read moremember and friend that I have spoken with. I accidentally put a steak knife through my thumb and knew I needed urgent, but not emergent, care. I held firm pressure on the cut and drove myself the 19 miles to IEP. From the moment I walked in, I was pleasantly surprised. Lucky for me, there was no one waiting. That NEVER happens, especially to me! But Heather checked me in and made me feel so much better about my situation. There was a sign stating that there was only one practitioner working that day, but truly, I was seen in no time, by Ainsleigh, PA extraordinaire!!! She made me feel at ease, as I had never had stitches before. Before long, I was out the door with four stitches and an updated tetanus shot, happy as a clam that I had chosen to come to IEP. If you need an Urgent Care Center, and you are are an understanding person who respects what these lovely people are trying to do for you, even if you have to wait, please give this place a try.