My family has been under the care of them for many years, especially Dr. Serino. The new location…read moreis beautiful and as always, updated with the most advanced technology and equipment. Staff is super friendly. My 9 year old went for her first exam last week and loved every bit of it. They work closely with the best ophthalmologists so if your vision health exceeds what can be offered, you will be referred to the right people.

The staff in the reception area are very friendly, and make you feel welcome. The Dr. really knows…read moreher stuff. The problem is when I go through a test to correct something and the decision is made to do nothing, not even mentioning it to me nor discussing it with me in any way is really upsetting. That supersedes the entire experience.

very friendly staff. very thorough exam. and left there feeling very confident in the exam and…read morerecommendation made.

I have complete trust in my Opthalmologist. He is very thorough, listens very carefully and really…read moretakes the time to assure accuracy in testing. He has a sense of humor and helps his patients to feel at ease. The rest of the staff is also very friendly. It is a comfortable environment and I would highly recommend it. You are truly safe in their care.

my husband has been going to Jackson Vison for 28 years. we never had a problem with the staff or…read morebilling. since everyone in the office has retired and their billing practices are now something to be desired. we will never go back. Read everything you sign. They will screw you over when it comes to billing correctly. like I said we have never had these issues in the 28 years my husband has been going there.

I experienced a vision emergency while traveling. Jackson vision went above and beyond to help me…read more They offered kind and caring assistance. If I lived anywhere near this location; I would be a regular customer.

Dr. Buckinham is the ONLY man i trust with my eyes. I am 45 and have been doing business with the…read morefor years. Not over-priced, wonderful staff and they CARE about YOU not just what lenses and frames you purchase. I am always greeted by a friendly smiling face and have never left without someone saying have a good day or be safe on the road. As long as i have eyes and s long as he is in business thats where i will go. You won't be disappointed. Barbara in jackson michigan

Always a nice atmosphere ladies at the desk are very friendly and helpful. Eye doctor is very…read morethorough and explains any concerns. I would highly recommend Gregory Opticall

Today I had my first ever contacts class with a lovely woman named Erica. She was kind, patient,…read moreand an excellent teacher. I was able to put in and take out contacts with ease because of her help. I left the building in less than hour being able to see without glasses for the first time in 25 years. If you'd ever like to try contacts, I highly recommend checking this store specifically. I could not be happier with my experience. :)

America's Best does not support Michigan Public School Teachers. Similar to Leah W., American's…read moreBest, located in Jackson, Michigan wasted my time and money, by waiting until after my exam to tell me they would not accept Blue Cross Blue Shield MESSA insurance. Based on 2023 insurance data, over 89% of public school teachers in Michigan currently have MESSA. I took a half a day of summer school off, which is paid by the hour, to attend the appointment, which equates to $45.00 an hour at 3 hours to equal a total of $135.00 that I lost, not including the out of pocket expense they charged me for the exam which came to $210.00. What a waste of time and money. TEACHERS BEWARE!

The doctors are very good. However, I contested my bill and I got a call back. I was FIRED as a…read morePATIENT. I'm a sixty year old woman who was billed for services I did not request. I had verified at three different stages of care what I was there for. I received services I did not request. Their stance was: They provide the care they feel is necessary (yearly check up) regardless of what the appt was made for. Had I been told of their policy PRIOR to service I could have/would have gone elsewhere for my simple eye refraction (measured for glasses). That's ALL I requested. A car repair cannot do unauthorized work and expect the consumer to pay for unauthorized charges.....yet MY EYES are not afforded that right. Bottom line GREAT doctors just realize you pay what they say or your sent packing to find other care.

Really like my Dr only issue I have is trying to reschedule an appt that I had to cancel. Both my…read morewife and myself have called and each time we were told we would get a call within two days. No call and last time I talked to some was told, "you know we have been really busy". I understand that, but getting an injection to help control my wet macular degeneration is really important

This place is absolutely amazing!!! I went in with a broken pair of glasses that I sure could be…read morefixed, but the girl at the front desk will be able to fix them and didn't charge me anything! It took her almost 45 minutes! I would recommend this place to anyone who needed glasses service! Fabulous company great employees

To employees Sasha and Opal were very kind and cheerful today when i stopped in to get a nose pad…read morereplaced on my glasses, thank you

Everybody here is very nice and friendly. They do an excellent job. The prices are very affordable…read more It is not hard to get an appointment and the office in the area is nice and clean and there is lots of parking in the mall parking lot. I highly recommend this place.

would give a 0 star if could. Not only did my vision insurance get charged but they also charged my…read morehealth insurance, we both paid what insurance supposedly didn't cover before leaving did same to my husband then after all that we both got bills for 195.00 more each. Stated they had to also charge our medical insurances because for me I had had cataract surgery and my husband because he was diabetic ( he is not) and the extra 195.00 each was due to what else was left over that insurance did not pay. Crazy when the eye exams were no different then anywhere else we had gone before or after them and no other place has done this. Needless to say neither of us will ever return to nor recommend them.

TLC Eye Care Jackson should be ashamed of their post-surgical care. No doctor or nurse followed up…read moreafter eye lid surgery. We called 3/x and could leave a message at their 800 number, told them we had Post-surgical questions, and requested a return call.... We waited. Nothing. Not one person returned any of the 3 calls. Here is my advice: Use the professional Kellogg Eye Center in Ann Arbor. Worth the drive by far!

tlc eye care in jackson michigan customer service stinks. we have medical ins. and they told us my…read morehusbands eye surgery would be $1795.00 total!!!!! not true we are still getting bills from blakewoods medical center $1300.00 and from doctors who assisted in the 20 min. surgery. surgery was great for my husband. but there service and telling the truth is not great. after i sent there surgery center a nasty note i get a call from the main office telling me i have a refund coming of $600.00 called and they were going to put it back on my card a month ago!!! had to call again today and she said that they needed more info to refund process the $600.00 refund (i guess they do not know how to use a phone to call me back) so if your planning to have any eye surgery at tlc jackson get the amount you will have to pay in writing!!! because you'll be getting numerous bills!!! mary gutkowski