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    Hibler M Joseph, OD, PC

    3.7 (6 reviews)
    Open 8:00 am - 5:00 pm

    By appointment only

    Services - Hibler M Joseph, OD, PC

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    South Michigan Ophthalmology

    South Michigan Ophthalmology

    2.3(3 reviews)
    0.8 mi

    Quite honestly I am saddened to have to leave such a poor review for South Michigan Ophthalmology…read more I was a long time patient of Dr. Runyon from early middle school until I left for college. I was happy with the services that I used to receive them. However, recent appointments lead me to believe that this is no longer the business it used to be. I moved back to the area and decided to give the business a call to try to establish/ get a new set of glasses and order of contacts. Scheduling the appointment was a burden in off itself as reaching the front desk is nearly impossible: consistently being passed between a dial tone at the front desk and continual loops with their automated phone attendant. Prior to my appointment, my mother received my appointment reminder phone call. I called the office to let them know that the phone number that they had on file was not accurate and to switch to my phone number-- I am more understanding as I was a minor when I had last been to the office. However, it had been at least 5 years since I had been to this office, I don't see why my contact information was not updated/ confirmed, especially after I used my phone number to establish the appointment. Normally, I would be okay with the phone number accident, except it happened again. Not once, but TWICE. A second appointment reminder went to my mom's phone, as did the phone call to notify me that my lenses were available for pickup! To add insult to the wound, I ordered 2 new sets of glasses on the request from Dr. Panchal that I wear my contacts less often. The script was wrong and I cannot use either the glasses or the contacts. Such an expensive mistake.

    I've been going to South Michigan Ophthalmology since they opened many years ago. In the past I've…read morebeen very happy with the service I've received there, particularly with Dr. Rungyun. However I think something has changed there, perhaps with office management, as I've had a very bad experience the past few times I've visited there, first with front desk personnel concerning insurance coverage and then with the Optical Shop when I tried to get the insurance issue resolved. Now I've heard that Dr. Rungyun has even left, so I really don't see any reason for me to give them my business any longer. Word of warning to current and future customers, be sure to double check if they claim your insurance coverage is different from what you expected.

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    South Michigan Ophthalmology

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    Hibler M Joseph, OD, PC - optometrists - Updated May 2026

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