I was struggling with distance vision and decided to have my eyes checked since it had been about 5 years from my last eye exam. Svs happened to be one of the places my insurance covered, and it had awesome reviews on Google. I was able to get an appointment very quickly. Upon arrival, the receptionist who checked me in and gave me my paperwork, was professional and pleasant. The office was very clean and accommodating. I used to work as an eye technician, and was pleasantly surprised that the doctor did his own testing and his own refractions. He was fast and accurate at the same time. He was very kind, understanding and easy to talk to. At checkout, there are ladies available to help chose your frames, or you can be left alone to decide without rush. My glasses were back in exactly 4 days (it wasn't a strong or complicated script, otherwise it could have possibly taken a week like they told me they might). They make sure the glasses fit good and are comfortable in every way, again without rushing. They let me know that sometimes it could take a few days to notice issues but if I did, to come right back in. I am very happy with the glasses and the services I recieved here. I highly recommend this optometrist to anyone who asks. read more

Brandy was absolutely great..! I've been waiting for my glasses to come in for just about 2 weeks... I called Monday morning and talked to Lisa I believe she told me they were shipped and more than likely be there that day around noon... well with my crazy work schedule I had no way of making it there before close... they still called and left me a voicemail stating my glasses were ready for pick up... I took a quick lunch break and called asking if there was any way I could stop in and pick them up without an appointment... Brandy suggested curbside pick up but since I still owed I couldnt... she put me on her book any ways and told me just to stop in... I showed up within a few minutes after that call. She was so helpful, took a little time with me to make sure my glasses felt okay on my face and to make sure everything was good before leaving. She gave me a "goodie" bag, it has cleaning stuff and a pamphlet... I was in and out just in time to go back to work... THANK YOU SVS TEAM..! Keep up the great work.!! read more

This was my first visit to SVS Vision in Jackson. I was able to get an appointment there much sooner than the Optometrist I had seen previously, so I made the visit to get an exam and new glasses. The Optometrist was very friendly and thorough with my exam. The staff was very friendly throughout the whole process from checking me in to selecting my glasses, and taking payment. Within a week my new glasses were in. I have only returned once since wearing them to have the sides adjusted so they weren't so tight. The staff were very accommodating at that visit as well. The new prescription is working good. The Optometrist discovered my eyes were being overcorrected so my new prescription was not as strong. It didn't take long for the trifocals to work very effectively. I am very receptive to continuing my vision care with this business. read more

The staff at SVS Vision in Jackson Michigan r outstanding the mgr.Brandy and her staff r all wonderful people they all care about your eyes and the eye Doctor takes the time to explain things to u and is very passionate about his job and patience I would highly recommend them to everyone that needs to be seen they do a wonderful job I'm proud to have them for my eye doctor love them all thank you for all u have done for me. Thanks again from Rodney read more

Love SVS Vision. Staff are always helpful and kind. Have used them in the past and could not have been more pleased. Yesterday, I just dropped by---without an appointment---to get an adjustment on a pair of glasses, and they helped in a timely manner and were friendly. They were also wearing masks, which I appreciated greatly. Will definitely be going back when my next eye exam id due. read more

Things have changed at this place for the better! You USED to wait hours to get in. I didn't even get my paperwork done and I was called in. Optometrist was so sweet and professional. I was in and out in record time! Got my new glasses and I LOVE THEM! I can not believe how a new pair of eyeglasses can make you see so much better! KUDOS to this SVS on Airport Rd in Jackson, MI. read more

The staff was wonderful and very helpful. I needed a nose guard replaced on my glasses and they did that for me no questions asked and then we looked to see that I could come back for new set of prescription glasses. I'm looking forward to my follow up appointment. They really are the best I've dealt with. Give them a shot. You won't be disappointed read more

My daughter and I are very pleased with the Dr. that is there now. Does not rush through the exam and explains what's next, listened and answered questions and concerns. The girls were so helpful with picking out the right frames...even when I had a no hassle exchange because my first frames just didn't work out. Would highly recommend! read more

Nothing but the truth about this SVS. Four of my grandchildren have received excellent care. All employees work together. If the person can't answer your question they will find someone that can. These employees truly care and want the best for your family. Makes Sense/ Choose The Best!! read more

The staff was amazing and friendly. All 3 of my boys were seen there and fitted with glasses they loved. The doctor was so friendly and very personable while explaining every thing in a way we could understand. I would definitely recommend SVS to everyone looking for assistance with their eye care. read more

Loved SVS Vision in Jackson, I had not been for an eye exam in years and purchased a Groupon Deal for an eye exam and $200 worth of eye wear. Every one in their office took great care of me and I love my new glasses! I may even go back to take advantage of their other deals and get a 2nd pair! :) read more

Staff was amazing. From the moment walking in explaining their safety protocols to assisting with questions and choosing glasses. Doc was super friendly and explained quite a bit about my sight and how vision works in general. Looking forward to receiving my specs soon!! Thanks again eh. read more

They only send you the link to review after u give them a good review on a text message lol but its a 5 star. The doctor was great and so were the chatty girls up front. SVS was way faster and more efficient than the other place that i used to drive to Lansing for. Glad I switched! read more

The staff is very nice and helpful. They carry a really good selection of frames in a variety of price ranges. The Optometrist is nice and was able to set up an appointment with an Opthalmologist in my insurance before I left after my exam. That was really convenient. read more

I enjoyed coming to the eye doctor some people don't like going but this is a big change of everything going online making your appointments but time you get there you're already done and ready to do what you need to do and get out and in a day to get your glasses back read more

SVS Vision is wonderful and I was treated very respectfully by the staff who are very helpful. Also Dr. Johnson is thorough, kind, and professional. All my experiences here over the years have been really positive. They've always done their best to help me. Thank you! read more

I broke my glasses when i was out of time. Day i got back in town, they got me in immediately and warranted my glasses out. Ordered a replacement, and within 4 days i had new glasses. They were WONDERFUL!!! and staff is super friendly! Thanks ladies!!! Andrea V read more

Had a repair made to a pair of glasses I had gotten a few months before. The Staff was very professional and friendly, and sent the glasses for repair. they were back in 4 days, better than new. No charge to me, and I am very pleased with the quick service. read more

Great customer service, clean and organize. The only thing that I didn't care about was how long it took, had a 11:30 am appointment and didn't get out of there until after 1pm and it was a diabetic routine exam. I even showed up early to get paperwork done. read more