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    Rva Wireless

    2.9 (7 reviews)
    Open 11:30 am - 8:00 pm

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    10 years ago

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    Adeel B.

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    6 years ago

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    11 years ago

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    12 years ago

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    10 years ago

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    Adeel B.

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    12 years ago

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    Adeel B.

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    11 years ago

    I got my phone from there and they have great customer service . They have really good deals

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    Best Buy - West Broad

    Best Buy - West Broad

    2.6(91 reviews)
    11.1 mi
    $$

    Customer service is extremely important to me, and unfortunately, this visit was very…read moredisappointing. We came in looking for a new laptop, and while the associate did ask if we needed help, the interaction went downhill from there. The laptop we were interested in was a sale item, and instead of respectfully helping us compare options, the associate made belittling comments. He insisted he would never buy an older model, since he only purchases newer ones. When I asked why manufacturers continue to produce and sell older models if they were not reliable, his response was dismissive--essentially saying that only the bigger, more expensive ones are worth buying. We always do our research before making a purchase. Sometimes you need the most powerful product, and other times a more affordable option works--especially if it comes with a warranty or trade-in program. The truth is, older models are still widely used and even bought back by the companies themselves. What ultimately made us walk away was not the product, but the poor customer service: the rudeness, the unwillingness to listen, and the pressure to spend more money based solely on his personal opinion. In today's economy, customers deserve respect, honesty, and guidance--not condescension. This experience left a very poor impression, and I strongly suggest more training for employees on professionalism, listening skills, and understanding customer needs.

    Store was not bad itself. The customer disservice division is horrible. I could not call the store…read moredirectly as all calls are routed to what appears to be an out of the country call center. There appears to be no way to reach a local store unless going in person. Price match became a fight each time even with a membership. It is because of the horrible customer service we will be shopping elsewhere. The no can do attitude I encountered with several customer service line level and management level employees shows me nobody cares. It is a shame it appears another company will soon lose more business in this economy.

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    Best Buy - West Broad
    Best Buy - West Broad
    Best Buy - West Broad - Best Buy sporting the gay flag along side the Military flags. And they have promotion opportunities that white people can't apply for.

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    Best Buy sporting the gay flag along side the Military flags. And they have promotion opportunities that white people can't apply for.

    Audio Express - The Focal Boutiguqe at Audio Express

    Audio Express

    4.0(43 reviews)
    6.7 mi
    $$$

    I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

    This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

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    Rva Wireless - electronics - Updated May 2026

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