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    RV Value Mart

    2.2 (28 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 1 month ago

    Services - RV Value Mart

    RV repair

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    Leaking rear door - not fixed
    Justin J.

    Our first camper - Horrible experience. Upon pickup where they had a week to prep our brand new unit we found The fire extinguisher, rear benches, and numerous places in the cabinets and storage falling apart. Also the main door wouldn't shut properly. Seriously how are those issues missed on their 52 point inspection??? What should have been a quick pickup and paperwork turned into a grueling 8 hour day watching the service techs try to fix things that should have been done well in advance. My wife Overheard one service tech saying to his coworker "I don't have time for this stupid door". - well so sorry we bothered you with our business. Had I heard that we never would have signed the paperwork. Our first camping trip the rear toy hauler door leaked in the rain (BAD), the awning stopped working, the entry steps came loose, the radio doesn't function for USB connection etc etc. We sent the camper back to get these fixed. Upon return I sprayed the rear door with the garden hose for no more than 30 seconds resulting in a massive leak. It was obviously never checked... we had to send it back again! PLUS we noticed the rear tail light not working. Seriously????? What initially was a purchase that my wife and I were looking forward to enjoying together for years to come has turned into something I seriously wish I had never purchased. Maybe someday I'll be able to go camping with it. Avoid!!!

    Wolf Pack 335pack13

    Arlan in the sales department has sold us 2 campers now. He is very good to deal with and never once did I feel like I was being taken advantage of. The real reason for 5 stars is John in the service department. That man is a true asset to the company. My camper had some pretty major defects from the factory. Nothing that could have been discovered at pickup or during the pre-release inspection. John worked with me for months to make this right and really went above and beyond. Thank you RV Value Mart. I will definitely be back when its time to trade in and upgrade.

    Delivery from RV Value Mart to our front door.

    Just purchase a new 2020 Cherokee Alpha Wolf 29-QB. Sales process was very straight forward, Colin was our sales person at the Willow Street location and was well informed, clear and efficient. We did have a hiccup in the pickup process that was caught by the team. Although we could not pick up that day, they instead made it right overnight and delivered the RV to our door instead (2-hour drive). It says a lot that they wanted to make sure everything was right for us. Thanks for the experience!! Colin - Sales was great, Brian / working on closing - very nice to work with, Mike - Service, did the walk though and delivered our unit. Thanks everyone for making our experience not perfect but at the end of the day just what was needed to make everything right. Thanks for all of your efforts!!!

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    2 years ago

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    Mary H.

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    7 years ago

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    2 years ago

    bruce was great at going over everything on our new camper. and all the staff was very helpful and knowledgeable!!

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    Ask the Community - RV Value Mart

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    Rv Value Mart - To this - for a nice long weekend away

    Rv Value Mart

    (47 reviews)

    Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

    I am leaving my review based on an MPG2800QB travel trailer purchased 12/25.( we were experienced…read moreTT owners and the 2025 would be our third owned camper since 2003) I chose RV Value Mart based solely on some excellent phone conversations i had with their dealership back in the covid era lockdown fiasco. I had made numerous calls to them seeking details and info on particular models i had an interest in. Each call and each conversation were handled in the highest professional manner possible. My wife and i did not proceed with a purchase at that time. Fast forward to late fall of 2025 and we resumed our rv purchase plans. we looked at numerous dealerships closer to our home residence in bucks county. we chose to support RV ValuMart based on not only my 2020-21 encounters but also the low pressure sales and treatment extended to us. Tony Neese was our salesman and we have referred numerous friends and family to him. The entire staff from sales thru the paperwork shuffle to delivery was all 5*** plus. Thru the first 12 month warranty period, the camper was used for 7 excursions. We had several warranty related minor issues. All were resolved quickly and timely. The service dept communication and their systems were outstanding with email, cell text and cell call on each transaction. our messages and calls were all responded to immediately . All work was scheduled timely and completed when promised. On two occasions, the service team repaired issues that i hadnt reported but the tech noticed while doing other scheduled work. One item was a leaking propane connection on the furnace and the other was some window sealant not properly done during the build. i read a lot of the negative feedback from 2-5 years ago. i dont know what changed from an operational standpoint within the company. But based on our results and also of 2 friends/family customers with the same results, they have certainly resolved their operational issues and are well deserving of anyone's business. thank yo mike k levittown,pa

    RV Value Mart - rv_dealers - Updated May 2026

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