We are in the process of purchasing a new 5th wheel when we were contacted by Sammy. Sammy Norman…read morewent above any other recent inquiries from other RV companies we were considering. His follow-up and follow through skills are incredible. He stayed after hours to accommodate our needs! His overall product knowledge is impressive as well! We had some previous experiences that led us to look for a new dealer and glad we did! We had done service with RV Mart in the past, and they were always fair and thorough. Eric Knauer, the Sales Manager was kind and very fair as well......looking for continued support with this company! When it comes to choosing where to spend your hard-earned money, it is the little things that count. Friendly customer service, conversation and listening skills matter! Someone remembering your nickname can have a big impact on you as a customer.

Horrible place to buy a used camper from. Looked at a 2001 camper all 4 tires needed replaced…read morebefore we would've been able to leave the lot dry rotted out that bad floor in the camper had soft spots everywhere,board of the slide out rotted out you can see day light threw bottom of the slide hole way across it. No information at all if anything worked in the camper. And to top it of when you pulled the waste bungs to make sure they work stuff was running out. Prices for the older campers are not a reasonable price considering the amount of work you will have to do to them before you can use them Horrible place to buy from would not recommend at all

Exceptional customer service! I just purchased my first travel trailer…read more We worked with Dave and Brenda. All my questions were answered in a timely manner. No haggling on the price. The service department was knowledgeable and patient with showing us how everything worked inside and outside the trailer. They really take the time to make sure you are comfortable with everything!

No technicians to do any work. A family business that is a victim of not finding anyone willing to…read morework.

They did a lousy job with the repair of my side door panel. The screws look like they are not…read morescrewed all the way in.Door panel looks like it about to fall off.

Ken McGrath is my look out for me for all that's right sales representative…read more Ali is my understanding and caring financial manager. Melanie is my make sure all is correct pre-delivery inspection coordinator who was very understanding with concerns about my towing vehicle. The entire staff is fun to be around and they will be seeing more of me which is what I enjoy in all of my dealerships. I didn't yet meet the owner but look forward to. He's lucky to have such welcoming associates. A shoutout to Bob in parts and Alex the lot attendant !

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

I am leaving my review based on an MPG2800QB travel trailer purchased 12/25.( we were experienced…read moreTT owners and the 2025 would be our third owned camper since 2003) I chose RV Value Mart based solely on some excellent phone conversations i had with their dealership back in the covid era lockdown fiasco. I had made numerous calls to them seeking details and info on particular models i had an interest in. Each call and each conversation were handled in the highest professional manner possible. My wife and i did not proceed with a purchase at that time. Fast forward to late fall of 2025 and we resumed our rv purchase plans. we looked at numerous dealerships closer to our home residence in bucks county. we chose to support RV ValuMart based on not only my 2020-21 encounters but also the low pressure sales and treatment extended to us. Tony Neese was our salesman and we have referred numerous friends and family to him. The entire staff from sales thru the paperwork shuffle to delivery was all 5*** plus. Thru the first 12 month warranty period, the camper was used for 7 excursions. We had several warranty related minor issues. All were resolved quickly and timely. The service dept communication and their systems were outstanding with email, cell text and cell call on each transaction. our messages and calls were all responded to immediately . All work was scheduled timely and completed when promised. On two occasions, the service team repaired issues that i hadnt reported but the tech noticed while doing other scheduled work. One item was a leaking propane connection on the furnace and the other was some window sealant not properly done during the build. i read a lot of the negative feedback from 2-5 years ago. i dont know what changed from an operational standpoint within the company. But based on our results and also of 2 friends/family customers with the same results, they have certainly resolved their operational issues and are well deserving of anyone's business. thank yo mike k levittown,pa

Super clean battery bank and solar panel install. Inspection station and service warranty center.read more

Incredible staff, knowledgeable and thorough. They also have an Certified RV Mechanic who takes…read moreservice calls and comes to you! Fast, professional and affordable service in the field or on the side of the road! They also have Sealtech RV leak testing equipment which detects leaks before they become a serious problem. I highly recommend Etnoyers RV!

I'd been a customer at Kline's store long before I bought my trailer from them. We purchased…read morenumerous RV supplies, and even ordered an air conditioner hood . While I like having so many RV supplies close by and the knowledge that comes with that, you can find many commonly used items at Walmart for a lot less. So I typically only pick up items that are so specific I can't get them from anyone else. The service and parts departments do follow banker's hours but have extended hours "in season". It's wise to check their hours before you go. Recently while browsing for a newer travel trailer I stopped in just to check out their inventory. I honestly had my eye on one at Camping World and was just waiting till I had enough time to venture to Harrisburg to see it in person. Jerry was the salesperson who was assigned to me at Kline's on the day of my initial visit. I only had a small window of time to browse and never expected to find one that I would consider seriously; especially outside of the cash budget I set for myself. Jerry is very high energy but also very knowledgeable, he did bore me some with the mechanical details (which he tells you about with great enthusiasm) but also didn't take offense when I told him to save it for the husband. He left me alone to browse on my own and wasn't overly pushy. In the days leading to my purchase he was prompt in answering my questions and meeting with us two more times to walk thru. In typical salesman fashion during negotiations he did have a quick comeback for every statement to try to justify coming down very little in price. We were the doc fee of $141 dollars apart and I was disappointed that Kline's would have left me walk away over such a small amount. By this time I was in love with the layout and caved. You pretty much have to take the first offer they give you because even playing hardball they wouldn't budge more ( in total they came down $300, not a lot for a purchase over $10k) In hindsight I do wish I would have made it to look at other trailers elsewhere. While I do think I purchased a good quality product I do feel it could have paid less somewhere else. I've had better experiences and more flexibility negotiating a cash deal at car dealerships than on this major purchase. It's been a few weeks and we have yet to officially use our new camper. Today I just noticed one of the door shelves is missing from the fridge. Although it appeared clean and they claim they are gone over thoroughly I did need to redust and wipe down the cabinet interiors. They do put a lot of emphasis on the inspection and how thorough it is and how you get to look over everything, have it explained and see it operational before you sign. I found out at delivery that that wasn't the case as they push you to sign paperwork prior to meeting with the tech and going over the systems. However I insisted, and they complied without hassle. Our assigned tech Shane was fabulous. He was knowledgeable and went out of his way to explain each system thoroughly. However unless you specifically ask you do not see heat/ac/hot water work although during the "selling process" it's something they emphasize. I also asked to see the awning out (which I recommend). I hope we don't have any issues as there was very little water in the tank to experience the water truly get hot although it did get warm. Used rvs and trailers are sold as is. It is in your best interest to inspect it properly, see everything operating, and verify tow limits before you sign. They do a customary hook up to your vehicle for you which was nice. After we brought the trailer home I did notice we were missing the sink drain plugs and owner's manual and was disappointed when I inquired with Jerry that I was directed to contact their store for purchase. Mental note for next time. If those little details are important to you and if you think they should be complimentary (like I do) make sure you negotiate it into your sale. We also received a 10% discount at the store but it had to be used that day. They also supplied a sewer hose and electrical adaptor. It's nice to know they can service my travel trailer if I bring it there, but manpower is limited and they give priority to customers who purchased from them first. They also provide storage, again to existing customers only. I wish they offered mobile service as I would pay more for someone to come to me. So while I hesitate to say they're my go-to my overall experience was good and I would keep an open mind to purchasing with them again, although next time I'd also explore more options and check to make sure everything is there and nothing additional needs to be purchased. Sidenote: they offered me $500 for my trade. I refused and sold it myself for $3300 cash to the first showing! If you have a trade best to sell yourself on Facebook Marketplace.

If I could give them a negative 10 that wouldn't even be enough. This place is a circus going on…read morewith nobody in charge, all they care about is making the sale and once the dotted line is sign you are on your own. We bought an RV from them at the RV show in Harrisburg back in February. We picked the RV up from Mountville on 3/25/2026. On the way home my husband noticed the RV pulling to the left (he is a professional drag racing driver) and also an issue with the brakes. Immediately called Pete's and they told us to bring it in. In the meantime, in going through the RV, we found the original alignment which did not pass. Why was this not fixed prior to putting it up for sale. Also there was a noise coming from the dashboard which was noted. We were told that we would be charged @229 per labor hour to fix this....WHAT. Asked to speak to the person in charge who told us she would check into this and call us back on Thursday. Well, you guessed it, no call so I called them the next day and was told they think the alignment would be covered but not the brakes or the noise again WHAT! This is a brand new RV with extended warranties and the Jayco warranty. Told us this would take a few weeks for them to get it fixed. In the meantime the loan payments are due and we have no RV. I called Jayco this same day, they were lovely to deal with and they put me on hold while they called Pete's to see what the heck is going on. Jayco told us this would all be covered but that Pete's had to do the paperwork. Called a week after dropping off the RV spoke to customer service and they hadn't even scheduled this to be taken for the alignment. Again called Jayco who noted this and said they would call. Was told on May 7th that the motorhome was ready for pick up. While it was still there they were to also put levelers on which we paid for back in March and also bug screens which were also paid for in March and dewinterize the RV. Went to pick it up today which is almost 2 months since signing on the dotted line, paid for the dewinterizing (213.00) and went on our way. We got home and looked under the RV there is only 2 levelers not the four that we paid for and no screens. Also, the wheel covers are crimped from not being removed properly during the brake/alignment check and 1 of the covers is missing. Called them again and nobody can explain this incompetence. Finally Shane called and admitted that they screwed up and will pick it up tomorrow to get it fixed so that maybe before the Summer is over we can use it. 2 months, 2 payments and more aggrevation than a little bit. If you are thinking about buying an RV from Pete's RV my advice.... Run Forrest Run and never look back you may add some years to your life not dealing with this business.

My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

Incredible selection, beautiful dealership and excellent service! Our salesperson, Andrew DeBlase…read morehelped us through a mini crisis when a deal fell through with a local chain dealership. The difference in professionalism and knowledge was night and day. Andrew took plenty of time with us, answering all of our many questions- sometimes late into the evening and verifying specifics for our rig along the way. Buying our RV was a dream come true & Stoltzfus exceeded our expectations! We are so glad we traveled to the right place to make our dream come true!

No pressure for buying or looking! No games but good deals on their RVs. The service people were…read morejust as fantastic willing to spend whatever time you need to go through the camper and answer questions. It was certainly a "white glove" service when we picked up our used camper. We bought a cheaper used model but were treated as if we spent a million buck on a camper! Definitely would recommend this family owned store over any corporate place. There's a reason why they have been a York, Pa long time fixture in the community.

I purchased my camper from a dealer 45 min north of me. I recently needed a repair and reached out…read moreto my dealer. They could not even look at the issue for 6 weeks (and I had 3 trips scheduled before then). I called Nick at Ben's RV (45 min south of me). He had me bring it right in and had it back to me within a week. I am very pleased with the service I got there and will return for any future maintenance issues. And I'll check there when I'm ready to upgrade my camper. Thanks Nick.

This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out

Their service center put the wrong alternator in my car, causing almost a thousand dollars worth of…read moredamage. Even worse, they wouldn't let me return the part! Don't do business here or at their service center!

Bought a 2006 jeep wrangler about 3 weeks ago. Drove 4 hours there and back to pick it up to later…read morefound out theres issues with it. Bushings in the rear were completley shot. So bad that it felt like the rear end was going to seperate from the vehicle. Positive battery cable was sliced open rubbing against the edge of the hood and could have caused a fire while i was driving. Door handle pops out everytime when opening or shutting and more little odds and ends. I understand that it is the buyers responsibility to inspect the vehicle before buying but it was late and dark and didnt catch it then. Being that the problem was so bad, im shocked that the mechanics didnt catch these issues and how the salesman could sell a car like that. Before i made the trip down i asked for service reports and if anything was wrong with the vehicle and they said no and got service records only after i purchased the vehicle. So that said they refused to reimburse me the $300 it cost for labor and parts to fix. I do not recommend anyone to buy a vehicle from here because the mechanics are oblivious and so are the sales people for letting this slide. If they actually cared about customers, they would have reimbersed me and not lie about not noticing these issues.