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Palita's Automotive

4.0 (16 reviews)
Closed 8:00 am - 5:00 pm

Services - Palita's Automotive

Auto maintenance

Auto repairs

Routine automotive maintenance

Palita's Automotive Photos

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12 years ago

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3 years ago

I break my trucks, they fix em! Good old fashioned mechanics without all the dealership bullshit

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Ask the Community - Palita's Automotive

Review Highlights - Palita's Automotive

I have been going to Palita's automotive for about 2 years now and John is a great and friendly technician.

Mentioned in 7 reviews

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KS Automotive - Reliable brake services

KS Automotive

(13 reviews)

I had my car towed here from another shop on 11/5/2025 with a prior diagnosis suggesting a…read moretransmission-related issue. The previous shop does not work on transmissions, only engine and inspection work. I chose KS Automotive because they advertised free diagnostics, had positive reviews, and were listed as an AAA-certified repair facility. I later learned many of the positive reviews were for a previous owner. The business was sold to the current owner, Jimmy, about two years ago. My transmission diagnostic appointment was scheduled for 11/8. I received no communication that day. On 11/10, I was told that no noise could be heard and that the shop had "no idea what could be wrong." An oil change was suggested but never performed. No written findings, estimates, or diagnostics were provided. I followed up again the next day and confirmed the transmission had still not been evaluated. Over the next 20 days, no written diagnosis or physical documentation was ever produced to show that an issue of any kind had been identified. Diagnostics were repeatedly delayed until a specific technician (Kyle, who only works limited Saturdays) was available. Phone communication was inconsistent. I was left without my vehicle, without answers, and without updates for most of this time. My vehicle remained at the shop for 24 days with no written estimate, no written diagnosis, and no repair authorization provided at any point. All communication was verbal and typically only when I initiated contact. My request for transmission diagnostics has still not been answered verbally or in writing to this day. On 12/2, when I arranged for an AAA tow, the shop refused to release my vehicle unless I paid for "two of the three hours" of diagnostic time--despite never providing an invoice, itemized labor, or any written documentation to justify those hours. The tow truck driver ultimately left while the owner continued arguing with me over the phone during several calls. I requested an itemized invoice and stated I was willing to pay it at least twice during one of the calls. I was never given a number. AAA escalated the situation to a supervisor, who also could not obtain an invoice. I have since filed a complaint with the Attorney General. On 12/3, my family retrieved the vehicle in person. Only then did the shop produce two written estimates for the first time. Both documents showed a "creation date" of 11/10/25, but were printed on 12/03/25--after the vehicle had already been released. These estimates were never emailed, texted, or presented to me at any point during the 24 days the vehicle was in their possession. The documents listed only one hour of diagnostic time, and the fee was waived. The vehicle was released with no outstanding balance owed or paid. I am sharing this to warn others to carefully review the shop's current communication and documentation practices before choosing them for diagnostics or repairs. My experience did not reflect what was advertised or expected, and I strongly encourage others to consider alternative options. The shop was not what it once may have been.

I had my vehicle dropped at KS Automotive by a AAA tow truck. I don't live in the area and we just…read moreneeded a tire. Unfortunately this mechanic does not deal in tire replacement. I was very upset and didn't know what I would do. The owner of garage went out of his way to help me. He called a tire store, found they had a tire. He Jacked up my car, took the flat tire off and had his assistant drive my husband to the tire store to get a new tire. Upon their return he put on the new tire and asked for nothing. These people were a God send and I would highly recommend them. They completely saved our day. THANK YOU!

M & M Automotive

M & M Automotive

(2 reviews)

After 10 years of loyal patronage we were so disappointed by the timing and level of service that…read morewe received... we had to sever our relationship.

The shop doesn't need my review, over the years at every inspection I'm relieved to see theyre…read morebuzzing with business because I would never want to have to find another shop as fair and honest as M&M. I was directed to them when I moved here in 2009 by a repairman at another shop who was apologetic for a high quote on a repair necessary for my car to pass inspection after I made him aware I couldn't afford it on my budget. That other repairman evaluated the car but it was his management who determined the quote - discreetly, he recommended me Tommy with M&M as very reasonably priced and honest. It was a godsend, I was able to afford the repair and passed inspection. Cypress Street that M&M is on takes an upward slope next to the shop so its somewhat hidden when driving by if your not looking for it and never seen them advertise yet they always have business which I assume is because word of mouth and suspect that customers like myself are loyal to them for their refreshingly straight-forward, honest and reliable repairs. Ive a 91 Toyota that Ive not been the best at taking care of and it probably have died already were it not for Tommy / M&M. Over the years, Ive had the occasional car issues, wondering if each was the one that would do my car in or require a costly repair but thankfully all have been inexpensive repairs and always promptly done to get me back on the road..

Palita's Automotive - autorepair - Updated May 2026

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