My wife and I came all the way from South Jersey to see an RV advertised on Facebook Marketplace…read more It was the exactly the size and floor plan that we were looking for. It was a long ride but it was worth it. The Ad was true to every detail. Scott showed us the RV and was accommodating and easy going. He was extremely patient while we were able to thoroughly investigate the RV and confirm that it was exactly what we wanted. Andy prepped the RV and oriented us with all the systems within it and how to use them and what precautions to take. It was all clean and shining when we arrived to take possession. Kathleen took care of all our paperwork and we were on our way to new adventures. This is a great family business that I would definitely do business with them again in the future. All promises and commitments were met and our expectations were exceeded. I wish we lived closer. It was a very easy and pleasant transaction.

We had Blue Ox tow plates installed at Harbold's on our tow vehicle in July. After very little use…read moreless than a year later, we were hooking it up to take on a trip and discovered that the bolts had come loose and two fell out of the tow plate. We were very fortunate that we made it back safely from our previous trip. We called Harbold's right away, but they said they couldn't get us in for at three-plus weeks. We had plans for other trips using our tow vehicle, so we contacted an authorized blue ox installer. They were able to look at it in just a few days and they discovered that the tow plates had not been installed properly using Loctite on the bolts as required by Blue Ox. That dealer installed them properly and we are now able to use our tow vehicle. Once Harbold's realized that we were going to write a negative review about their mistake, they offered to take a look at it sooner, but it was too little, too late.

Was on the second leg of our trip; left Gettysburg on our way to Lancaster when our 2001 Coleman…read morepopup started making a squealing noise on the right side. I looked up to see us passing Beckley's RV in New Oxford, so I turned around and pulled in and asked if they had someone that could look at it. Found out that we had a bad bearing hub assembly etc. Tim and Jeff got to work removing the bad parts and called the Thurmont location and they had the parts, so we jumped in our truck and picked them up. By the time that we got back, Tim and Jeff had the right side prepped and ready to receive the new parts plus they checked the left side as a precaution just to put our mind at ease. The whole staff was very friendly and made a stressful situation better. We are grateful for Tim and Jeffs efforts on getting us back up and rolling! They were a God send when we needed it most. We would highly recommend Beckley's in New Oxford.

Beckley's has a good reputation, especially their Thurmont MD location…read more We purchased our travel trailer at the Timonium RV show at a competitive price. I'm handy and expect to find some faulty situations after purchase, but soon realized today's RV's are thrown together without quality control before leaving the manufacturer. I fixed numerous issues, from several water leaks to stripped cabinet screws and loose ball hitch. Our RV only 7 months old. Make sure you check to make sure the washer on top of the ball nut is fully compressed and tight before heading down the road! I drilled a hole through the hitch bold & inserted a cotter pin with no play so the bolt can't back off. My frustration lies in the fact that the Beckley's New Oxford location is subpar. You have to consistently call or email their maintenance personnel in order to get results & followups are out of the question. My wife and I did them a favor by fixing most issues on our own, but some needed their intervention. We wanted to square away every issue possible before the year warranty period expires and didn't want to be inconvenienced by making numerous trips an hour and a half drive one way from our home. New Oxford, please hire more qualified staff to keep your good reputation from faltering any further. Thank you

I have once again been wowed by excellent customer service. We bought our Rockwood Geo Pro here…read morelast year (best price we could find) and have had an amazing year traveling in the U.S. and Canada. There were no hidden fees or costs...just a great RV with great people backing them.

Exceptional customer service! I just purchased my first travel trailer…read more We worked with Dave and Brenda. All my questions were answered in a timely manner. No haggling on the price. The service department was knowledgeable and patient with showing us how everything worked inside and outside the trailer. They really take the time to make sure you are comfortable with everything!

Our experience at Beckley's RV was mixed, with a few standout employees but several serious…read moreconcerns that future customers should be aware of. First, our salesperson, Mike Dandenault, was excellent. He was professional, helpful, and never hesitated to track down answers when he didn't have them immediately. He was one of the bright spots in the process. Unfortunately, our interaction with Tony Mills in finance was the opposite. We were clear from the beginning that we did not need financing. Despite that, we were steered into his office anyway. He opened by asking, "I'm guessing you might have good credit?" followed by "I'll need your maiden name," even though we had already stated we weren't financing. When we repeated that we didn't need financing, he insisted he could "save us a lot of money." After declining again, he abruptly told us to leave his office. It was disrespectful and unnecessary. Things worsened when our trailer was damaged due to a storm. We were sent a photo of the dented fender. and asked for a full inspection (prior to our pickup date) for any unseen damage. Instead of reassurance, we received an email from Kelly Shanholtzer, the President, opening with "your reaction is over the top', along with additional photos and the admission that the trailer had not been chocked properly and rolled into another trailer during the storm. That response alone spoke volumes about how customer concerns are handled at the leadership level. On a positive note, Jess Bonhomme in Parts was outstanding. She was knowledgeable, respectful, and genuinely helped us make smart choices on accessories for our new trailer. We also are 2 weeks into owning our trailer and it has not been registered with the manufacturer, and no warranty information is yet available. On a positive note, the manufacturer (NuCamp) has been very helpful with following up on our warranty information. Overall, our advice to anyone considering Beckley's is simple: do your homework, visit other dealers, and proceed with caution if you choose to work with them.

We've had great experiences with both sales and services. They are professional- courteous and…read morepolite. Always treat the customer with respect- making us feel like our best interests are at heart. We love them!

Large selection of outdoors and camping gear for your RV and camper. Helpful staff and quick…read morecheckout line.

Absolutely ZERO STARS. DO NOT DO BUSINESS with these guys. They do not care about their customers…read morenor their safety. After replacing a gas line, they turned on the stove and left it on! I am still not sure how my camper didn't explode! They changed a blowout tire but didn't even inspect the 2 dry rotted tires on the other side causing ANOTHER blowout. They keep your camper for a minimum of a month for any repairs with no advance notice They only want your money and nothing else matters to them! STAY AWAY!!

Great service they helped in every way. I will trading in the Mini and get something a little…read morebigger but this unit is wonderful just want a little bigger unit as I 6'4 280 lbs fat ass pounds. Haha

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

I will never buy a camper from any rv value mart. Had 2 bad experiences and thats enough. They…read morehave the rudest people working the Hershey show, and after many visits to manheim lot after hours I found these units with doors hanging open in rain.. they do not care about what they sell or who they sell them to.. shop elsewhere!

We just bought our first boat from Big Bees!! Pretty good experience; wish you could test drive…read morelike cars, but I understand. Looking forward to a fun summer!

Wonderful buying process at big bee boats & rv from start to finish! Very knowledgeable…read morecompassionate staff to help with all boating needs! I highly recommend them for all of your parts, accessories,service & boat needs! Great people for excellent boating experience!

My wife and I attended the RV Show in Timonium MD on Saturday September 13 and had a wonderful…read moreinteraction with Britny. She took time to show us many trailers and gave us great advice. She is so friendly and personable. Even though we said we aren't looking to buy for another 2 years and are getting numbers and ideas for retirement, she spent a lot of time with us. She gave us flyers of many discounted units. We were very impressed and wanted management to know that you have a gem of staff member. Please, let her know we are very grateful for her assistance. Tom & Deb Meyer, USCG Ret. (No lie, my last name is Meyer)

Very poor experience with Myers Rv in Harrisburg Was…read moreapproved for a loan on a camper Went to set delivery date Told I was not actually approved Dealer is very confused and I would not Recommend purchasing here