We have only purchased supplies from the store. Prices are reasonable and they have a good…read moreselection. Employees are knowledgeable and helpful.

[906] 4/20/2019…read more This Stoltzfus location moved next door about a year ago. The new spot is HUGE and nice. I do miss having RVs inside to view and step into while I'm shopping. We purchased a RV in the past and the price was great. Service was excellent. They picked up our trade in and dropped off the new RV. Purchasing the RV was easy and seamless. The store has a large selection of items. We stop in whenever we need something and it's always in stock. I would definitely be back.

My wife and I have been looking for months and origionally we thought we'd get a better deal at one…read moreof the big brand camping places. Family Camping is only moments from our home and yet we did't really bother to look at too many things there but we did look at a few. After being completely frustrated with the hard pitch at other dealers, we decided to stop in FCO.. We are so glad we did. We just purchased our new camper, we got a a better deal than we would have elsewhere and even more importanly FCO was (and continues to be) awesome to deal with. Questions, answers and lots of help. Bill is great and now I don't think I'd even consider dealing with anyone else. If you're looking, make sure you check them out

This dealership is now Optimum RV. We took our 2024 Columbus River Ranch in to have several things…read morefixed last month. They did not do most of the work we asked them to perform. However, they claimed to have done much of it and charged us for it. Our oven would not turn on. They claimed to fix that, but did not. Half of our outlets and two out of three air conditioners are not working on our generator. They claimed to fix that, but did not. Our tank sensors are not reading properly. They claimed to fix them, but did not. We asked them to fix the doors on some of the storage compartments, but they did not do anything with them. In addition, they took our power cord off the reel and did not give it back. They claim they don't have it. They did fix the control panel. They also fixed the steps and lubed a slide. All of this took two weeks while we had to stay in motels because our trailer is our home. It also got to the point where I expected to call several times to check on the status, because they usually didn't return phone calls. They were well aware of the fact we are full-time rvers.

From the start to the end we had great service! Sam Norman was extremely helpful and clear the…read moreentire way when looking at the RV we wanted to purchase. Chris in financing was very nice and great! Lead service Ed was funny and easily explained everything before we were ready to head out. Couldn't have asked for a better experience buying our first RV.

We are in the process of purchasing a new 5th wheel when we were contacted by Sammy. Sammy Norman…read morewent above any other recent inquiries from other RV companies we were considering. His follow-up and follow through skills are incredible. He stayed after hours to accommodate our needs! His overall product knowledge is impressive as well! We had some previous experiences that led us to look for a new dealer and glad we did! We had done service with RV Mart in the past, and they were always fair and thorough. Eric Knauer, the Sales Manager was kind and very fair as well......looking for continued support with this company! When it comes to choosing where to spend your hard-earned money, it is the little things that count. Friendly customer service, conversation and listening skills matter! Someone remembering your nickname can have a big impact on you as a customer.

Super clean battery bank and solar panel install. Inspection station and service warranty center.read more

Incredible staff, knowledgeable and thorough. They also have an Certified RV Mechanic who takes…read moreservice calls and comes to you! Fast, professional and affordable service in the field or on the side of the road! They also have Sealtech RV leak testing equipment which detects leaks before they become a serious problem. I highly recommend Etnoyers RV!

May 2021 RV 2008…read moreMonaco Knight 38PDQ DP Problem Norcold 2010 dual fuel refrigerator. Leaking ammonia and fails to cool. Called more than a dozen RV dealers and repair centers and all could take me in for repair or the time to first available date was at least three months before or more before I could get a service date. No surprise it's spring and the RVer has been waiting all winter to get out there. We are full timers so a timely repair was Essential. Stoltzfus could give give a date six weeks out from when I called. I took it based on reviews from several sources. I arrived on the agreed date and time at Stoltzfus RV went to the receptionist. She effectively pulled up our appointment and handed us off the service advisor. We went over the problem, explained in detail my findings. The service advisor explained the up from Costs, their is a $150 trouble shooting fee that is then applied to the bill when the work is complete. I was told the repair would take one to two weeks. The RV went into the shop on Thursday. Friday afternoon I got a call with the trouble shooting and costs. All of that was clear and the advisor made it easy to understand and answered all my questions. The following Thursday I received a call from stoltzfus that the RV was ready to go so I arranged a pickup the next day. I have run the refrigerator through its operations the past week or so to be sure that it would perform perfectly before heading out on our summer run. Every one at Stoltzfus was courteous, respectful, and helpful. Even the guys working the yard would check if I had ever I needed. Ok bottom line on service 5 star.

My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

Called in to just ask a question about holding tanks on my new rv. The guy in service could not…read morehave been more helpful!! The information he gave me facilitated me learning more about the rv and alleviated so much frustration! Thank you!

If I could give zero stars I would. We were charged way too much to be told 75% of our requested…read morerepairs couldn't be completed. When we picked it up two days later they had left our new class A motor home unlocked on their lot. Never again.

Ken McGrath is my look out for me for all that's right sales representative…read more Ali is my understanding and caring financial manager. Melanie is my make sure all is correct pre-delivery inspection coordinator who was very understanding with concerns about my towing vehicle. The entire staff is fun to be around and they will be seeing more of me which is what I enjoy in all of my dealerships. I didn't yet meet the owner but look forward to. He's lucky to have such welcoming associates. A shoutout to Bob in parts and Alex the lot attendant !

They did a lousy job with the repair of my side door panel. The screws look like they are not…read morescrewed all the way in.Door panel looks like it about to fall off.

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

I will never buy a camper from any rv value mart. Had 2 bad experiences and thats enough. They…read morehave the rudest people working the Hershey show, and after many visits to manheim lot after hours I found these units with doors hanging open in rain.. they do not care about what they sell or who they sell them to.. shop elsewhere!

A friend and I, both of us New Yorkers without our own cars, wanted to do a road trip to see the…read moreeclipse in Arkansas. We rented the 24' from 84 RV and it was perfect. They were very helpful showing us how to use the equipment, and the supplies were provided. We had an amazing trip.

this is my second time renting from and again great service great RV and everything went smoothly -…read morehad to call for customer service as I tripped a circuit breaker on the place we were staying - they walked me thru what needed to be done and it was easy just follow the cord to the breaker box - hopefully I'll be back at the fair and use them again

From the moment we walked into the dealership, Tom Schaeffer's Camping and Travel Center regarded…read moreus like we were family. Barb treated us as if we were her own children and took an entire afternoon to help us find the perfect camper for us, helping us to afford a traveler trailer that we never dreamed would be ours. When we came back a week later for the financing and demo, Tom was amazing at answering any and all questions we had about our new-to-us travel trailer and when we had issues with our hitch, Ned in the service department dropped everything he was doing to spend over an hour with us to make sure our camper was hooked up properly and we were leaving safely. Every single person we came into contact with made sure we were taken care of and ensured we left there with a camper we were thrilled to own and were safe in. Safety is their #1 priority and while they were happy to make a sale, they were not letting us leave with the camper unless we were safe. We appreciated that! This was the first camper we had bought. We were recommended Schaeffer's by our father-in-law and we will never go anywhere else. From the family atmosphere, to the welcoming, snuggly dogs, to the gift bag of goodies we received when we bought the camper, every single tiny detail made our camper-buying experience a wonderful one!

Dave was da bomb. He advice to upgrade to a larger towing capacity Blue Ox and receive a…read moremanufacturer rebate made my purchase worthwhile.