From the start to the end we had great service! Sam Norman was extremely helpful and clear the…read moreentire way when looking at the RV we wanted to purchase. Chris in financing was very nice and great! Lead service Ed was funny and easily explained everything before we were ready to head out. Couldn't have asked for a better experience buying our first RV.

We are in the process of purchasing a new 5th wheel when we were contacted by Sammy. Sammy Norman…read morewent above any other recent inquiries from other RV companies we were considering. His follow-up and follow through skills are incredible. He stayed after hours to accommodate our needs! His overall product knowledge is impressive as well! We had some previous experiences that led us to look for a new dealer and glad we did! We had done service with RV Mart in the past, and they were always fair and thorough. Eric Knauer, the Sales Manager was kind and very fair as well......looking for continued support with this company! When it comes to choosing where to spend your hard-earned money, it is the little things that count. Friendly customer service, conversation and listening skills matter! Someone remembering your nickname can have a big impact on you as a customer.

May 2021 RV 2008…read moreMonaco Knight 38PDQ DP Problem Norcold 2010 dual fuel refrigerator. Leaking ammonia and fails to cool. Called more than a dozen RV dealers and repair centers and all could take me in for repair or the time to first available date was at least three months before or more before I could get a service date. No surprise it's spring and the RVer has been waiting all winter to get out there. We are full timers so a timely repair was Essential. Stoltzfus could give give a date six weeks out from when I called. I took it based on reviews from several sources. I arrived on the agreed date and time at Stoltzfus RV went to the receptionist. She effectively pulled up our appointment and handed us off the service advisor. We went over the problem, explained in detail my findings. The service advisor explained the up from Costs, their is a $150 trouble shooting fee that is then applied to the bill when the work is complete. I was told the repair would take one to two weeks. The RV went into the shop on Thursday. Friday afternoon I got a call with the trouble shooting and costs. All of that was clear and the advisor made it easy to understand and answered all my questions. The following Thursday I received a call from stoltzfus that the RV was ready to go so I arranged a pickup the next day. I have run the refrigerator through its operations the past week or so to be sure that it would perform perfectly before heading out on our summer run. Every one at Stoltzfus was courteous, respectful, and helpful. Even the guys working the yard would check if I had ever I needed. Ok bottom line on service 5 star.

My experience. 2 years after buying my RV from Stoltzfus/ General RV now ,I took my RV in for…read moreinspection. As I was waiting for it to be done my rep and the mechanic come out and tell me I need brakes and if I wanted them to do it. I had hardly used the RV and the mechanic said that sometimes on GMC'S the brake controller is not right. Well I told them I would take it to my mechanic to have the brakes done. After I dropped the RV off at my mechanic ,they told me to come get it that I didn't need brakes . It was 3 or more years later that I needed brakes. Another incident : I had to have a new roof put on RV (over $10,000). About a year after it was done I went in for my forever warranty inspection and was told the roof needed new seals ($1200).How is this possible they just did the new roof less than a year ago. So, I had them redo seals on roof. Now less then a year later I am getting ready for a trip and my bed is wet. I go up on the roof and the seal on fan over my bed is severly cracked. Call General RV and let them know ( they only warranty seals for 3months). There answer was it was a rough year weather wise for seals. How about that for bullshit!!Every year must be a rough year for seal . It's either that or forbid I say maybe they don't know what they are doing at their work establishment. Needless to say I am going to let my forever warranty expire just so I don't have to deal with such incompetence and thievery. It a shame that we RVer's have to deal with companies like this. George Joseph

I have been using Martin RV Rentals for over five years now. I rent one of their travel trailers…read morefor a vacation I take with my family and friends each year in August. Renting from this place was one of the best decisions I could have made. The rental process is straight-forward and their rental fees are very competitive. One of my favorite aspects of renting from Martin RV is the pick-up and drop-off process. I arrive, finish paperwork, receive a detailed walkthrough of the trailer features, get a chance to ask any questions, hook-up, and drive off. Painless, informative, friendly. Drop-off is the same. Park, chock wheels, unhook, drop off the key, and depart. They also always have new models to rent. It's like getting a new car every year when I rent from them. I LOVE this. I can also drop it off with the gray and black tanks full and they will empty them for me for NO charge. Who does that? Martin RV does. I cannot speak to their service department as I have not had any RV serviced through them, but, they have that as well. Also, the staff is friendly, hard working, and takes their time when answering any questions you have. I was a newbie renting from them five years ago and they were patient and informative with all my questions. That was via email, on the phone, and in person. I can say more, but, Martin RV simply does an excellent job. You will feel comfortable with a RV rental and/or purchase from them. Thank you Martin RV for making my vacation great every year!

Great Experience Renting one tof the larger RVs for a week…read more We came back for our second rental to Martin RV, like the first time i asked for Audrey, she took great care of us and got everything lined up perfectlly. when we had a question on the trip Audrey answered after hours and with her guidence we had everything figured out quickly (it had been something i missed and not their fault). the largest RV (2022 Forest River Forester, Class C 32ft.) was great with the push-outs and spacious and updated interior. it drove nicely while providing lots of space for our family of 9. the bunk beds are great too. and also the bed above the drivers area.

From the moment we walked into the dealership, Tom Schaeffer's Camping and Travel Center regarded…read moreus like we were family. Barb treated us as if we were her own children and took an entire afternoon to help us find the perfect camper for us, helping us to afford a traveler trailer that we never dreamed would be ours. When we came back a week later for the financing and demo, Tom was amazing at answering any and all questions we had about our new-to-us travel trailer and when we had issues with our hitch, Ned in the service department dropped everything he was doing to spend over an hour with us to make sure our camper was hooked up properly and we were leaving safely. Every single person we came into contact with made sure we were taken care of and ensured we left there with a camper we were thrilled to own and were safe in. Safety is their #1 priority and while they were happy to make a sale, they were not letting us leave with the camper unless we were safe. We appreciated that! This was the first camper we had bought. We were recommended Schaeffer's by our father-in-law and we will never go anywhere else. From the family atmosphere, to the welcoming, snuggly dogs, to the gift bag of goodies we received when we bought the camper, every single tiny detail made our camper-buying experience a wonderful one!

Dave was da bomb. He advice to upgrade to a larger towing capacity Blue Ox and receive a…read moremanufacturer rebate made my purchase worthwhile.

Had a great experience with Carefree RV getting our Class C RV repaired. The front end was damaged…read morewhen another vehicle in our driveway caught fire. A truly traumatic experience. Cheyney and his tech went out of their way to help get our RV picked up and repaired. They provided a detailed repair estimate, talked to the insurance company to help get it all covered, and also worked with the body shop to make the whole process seamless. The repair was completed for the estimated price, no surprises. It looks good as (or even better than) new! We are so happy to have an RV maintenance relationship that can help up keep our unit in safe working order. That is a piece of mind that you cannot put a price on!

From the owner: Located in Exton, PA, Carefree RV serves Philadelphia and the surrounding areas with personalized…read moresupport and top-quality RV sales and rentals since 2017. Our goal is to ensure you have the best possible experience with us. We believe RV sales and rentals should be accessible to everyone and aim to deliver customized service to each customer. In addition to RV sales and rentals, we also offer RV service and repair. Whether you are taking a family trip, tailgating, or visiting your favorite campground, we have an RV for you. Shop now or book online.

We were looking to sell our RV, sent pictures, got an estimate...and then they said they only can…read moredo a trade-in...but the site literally says sell.

We recently purchased a new travel trailer from Chesaco in Joppa and it couldn't have been a better…read moreexperience. The whole process went so smoothly. Helen our sale associate was awesome! Everyone there treated us so good. We would recommend if your looking for a RV!

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

Recently rented a 32' RV for a 600 mile round trip to the Catskills…read more We are first timers and weren't too sure what to expect. The employees were very friendly and accommodating. The rv was a slightly older model (our choice as it was less expensive). Regardless, it ran flawlessly up and back. I had questions and my calls to "Bob" were answered quickly and he did a good job making us feel relaxed and worry free. Now for the cons. Although few, here they are. 1) and most important, cleanliness. Exterior very clean, interior, not so much. Rug appeared to have never been shampooed, floors were not mopped. Although everything was wiped down, inside the storage cabinets were filthy, and this is where we are supposed to store our food? 2) the unit we rented boasted 3 cable ready tv's. Well, arrived at the campsite, started to rain so we figured, good time to try the televisions. None worked. I had the campsite employees check the signal coming in to the RV and it proved to be working perfectly. I even swapped out the provided cable wire with my own much better quality cable wire. After repeated calls to Bob and even with his prompt responses, the final answer was "it's never happened before". Although very apologetic, there was nothing he could do. It really wasn't the end of the world for us but beware families with teenagers as it will be a miserable trip for all. Next time we'll check before we leave. 3) this one isn't a con but mostly just bringing it up. To the owners of Freedom Rentals, why wouldn't you post your contract on the website? After providing you the required down payment wasn't the time to find out there was a substantial contract we had to sign. After thoroughly reading your contract, it's clear you must of been burned several times, but, we signed knowing that we would lose some of our deposit had we not. A tad odd? And finally, Upon returning the RV, on time I might add and much cleaner as well, (did I mention if we were late it would be a $25 charge?). Did I mention a similar charge if we were LATE to pick up the RV? Really? Maybe it's me, but no one asked us how the trip went, how the RV ran, if everything worked okay, nothing. Three days later we got our deposit back but still no phone calls, explanation about the televisions, nothing. Not even a survey. Being this is the first review on yelp, it's unlikely they will read this ....but maybe. Would we rent again., sure, now that we know all the rules. Will try the group in Harrisburg next just so we can compare. Very friendly group, Bob was the best, just a little strange business practices. I give three stars for cleanliness and lack of cable television. If it turns out I was wrong about the TVs, i'll edit it out. Hope this helps.

Just called to inquire about renting a trailer. The sales person was incredibly rude. I did not…read morequite understand the requirements for pulling a trailer and became confused as to the breaking requirements in our vehicle. I mistakenly stated that our vehicle met those requirements because we had pulled a boat in the past. When I attempted to clarify this instead of being helpful and try and explain it further the sales person said why did you say you had it when you did not? Called me a liar. Let me tell you, I would drive to DC before I rented anything from this place. I cannot even imagine how a customer would be treated if there was an issue with their products if this is how they treat you during a simple rental inquiry.

Always friendly, helpful and a trusted knowledgeable source for any and all kinds of issues related…read moreto RV's (and even boats)!

I made a appointment 5weeks in advance show up at 8am when to office. No appointment on the books ,…read moretalk to lady for awhile she remembered the conversation left RV for two weeks call twice said working on it call back when Technician finished.Never got a call back at all, call next day same story no call back Again went to pick it up wires ripped from the back of my TV his response was not my fault I only walked by twice. Gave me a bill $63. When I went to a other Rv shop open compartment said replace this part five minutes later the problem was fix . This guy who had it for two weeks Had other RVs with keys in the door never bring it here. They don't have a clue their must be about 10or 12 nice Rv 's just sitting here. I think if he holds onto them they fix them selfs.

I have since bought 3 cars from them…read more They are very patient and work with you. They are honest and provide a fair trade in value for car if applicable. There prices are very competitive and they don't get you with surprise dealership costs, etc. All three of the vehicles I bought from them were solid and dependable. When I need to buy another car from them for the next upcoming driver, it will be at Sauder Motors.

In my short 11 years of camping, and camping miss haps. The customer service and quality of work…read morefrom all the people of Sauder Motors is by far the best I have found. And unfortunately I've had my share of mishaps. With not much success with repair companies until now. Would highly recommend. Thanks for all the help Gordy.