I was on a trip to Vancouver Island and noticed that my batteries were not charging. I had it…read morechecked by a national RV organization. They diagnosed the problem as a failed converter but didn't have the replacement. Upon return to the valley, I contacted the local national RV dealer that wanted me to go through the cost of rediagnosing the converter problem. I looked on the internet for an authorized Tiffin dealer and found EV RV Specialist. I spoke with Josh, explained the issue with the converter. He got be a quick appointment, provided an appropriate time frame and kept me posted on the repair. I found the entire experience, timely, economical, professional and friendly. Bruce B. Fountain Hills, AZ

We scheduled an appt to have our RV looked at because it needs brakes and possible tune up. We…read morescheduled to appt and took it in early in the morning. We were told it won't be long to check it out and they would call and give us an estimate within a few hours and continue to process if we approved of the estimate. It was a very normal interaction. However, hours went by and we heard nothing. Around noon we called and were told the mechanic was on his lunch break and should be hearing back soon. We should up at 445 pm to pick up out RV because it is our home. They couldn't find our information and finally told us they don't even know if it was looked at yet. We were told someone would call us the next day with more information and we never got the a call. It was a bizarre experience and I still can't wrap my head around their idea of service their idea of customer service.

We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

Can't say enough good things about Andrew and his Team. They are a great group of people who do…read moreexcellent work. I've been a loyal Customer for 4 years and wouldn't go anywhere else. Reasonable prices too.

Highly recommend these guys to install your Blue Ox tow system…read more Andrew was great to work with and his team did a very professional job installing the Blue Ox tow system/Demco brake system on my Ford F250. Can hardly tell that I have a flat tow installed. They also made sure that I knew how to operate it once installed. Pricing was right too.

Quick and honest and respectful of clients. This is the second time I have called and both the…read moreoffice staff and repairman Manny were amazing to work with. My new Air conditioner was up and running in under an hour. I'm so impressed with skill level and quality of service provided highly recommend this company. Prices are as promised so great value for your service record.

My door latch broke today so since I had used this service before, I called & surprise! - Manny was…read morehere within the hour. He fixed my door in about 10 minutes so I asked him to please check my hot water heater too. He had the needed parts on his truck & so fixed that in about 20 minutes. I've always been happy with this company, but today was OUTSTANDING!! Highly recommend.

Garrett answered the phone on first call and was able to provide friendly efficient same day…read moreservice when our fresh water line failed in our new RV here in Apache Junction. I would highly recommend you give him a call if your RV is hurtin. He also does work on tow vehicles and is providing me with a suspension upgrade quote for my half ton. Excellent job!

Hired to fix a hot water problem. Came down, some hot water but then none after he left. Got him…read moreback a second time and still the hot water heater didn't work. Called and left numerous messages and texts and got absolutely no response from him. So I've been without hot water for a long time now. I'm a disabled 67 year old female veteran, I just can't do repairs anymore. I certainly don't recommend him at all! He obviously doesn't have any work ethic nor does he guarantee his work. Do yourself a favor and find someone else to do your RV work.

Kevin once again saved the day for me. We had a repair that we needed done in a timely manner…read more Kevin was at our door in less than an hour and repairs were completed and done properly. His outstanding service, honesty and pricing are beyond satisfactory!

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.

I was in the process of looking to purchase my first used Class c RV…read more I scheduled an inspection and W&R was timely, thorough, patient, and very customer friendly. I drove my RV home and had no issues on my 7 hour drive home. Thank you for being so reliable and trustworthy. I would not have purchased if I didn't feel the inspection wasn't thorough.

Our company had wrenches n ratchets out to service one of our vacuum trucks. They were on time,…read morevery knowledgeable, and affordable. Communication was absolutely wonderful with updates and estimated arrival. Their two technicians are very kind and informed us of everything they were doing. Highly recommended