Well, uh, let's see what all happened - and didn't happen:…read more 1. Check Engine light was on right at the pickup. I told the dispatcher and she said it was "Just serviced by the tech, and it should go out after a few miles." I asked her if there is another camper available or if the check engine light can be reset, and she said NO, and if I refuse the rental, they will charge the deposit. 1b. That check engine light is STILL ON when I returned the vehicle, after 3,700 miles. 2. Toilet paper holder fell off the wall in the first ten miles of driving. (Also...no TP in that holder) 3. Wall Trim behind driver's seat came loose/flopped around within first 100 miles of driving 4. Table mounting bracket (converting from dinette/banquette to bed) was bent/in poor condition, and made making the bed/table an ordeal each evening and morning 5. Very first night camping - microwave won't heat food and snaps the circuit breaker within two minutes of cooking. This didn't get fixed for THREE DAYS because there was no service area between Indiana (first stop) and Colorado. 6. The cover for the water heater/gas stove disappeared in Iowa somewhere along I-80. Also not repaired until I took it to service in Frederick. Oh, and Frederick personnel where quite upset on my behalf...or at least acted like it. They said the condition of the RV warranted 'an email to corporate' from them. Maybe they sent one, maybe they didn't. 7. Had to drive the unit to Frederick, CO for service to repair the worst issues - an ~80+mile round trip out-of-my-way/wasted a day getting service. While I appreciate very much what Frederick did to make the RV usable - especially replacing the microwave (check engine light wasn't repaired by Frederick) They charged me full price for an RV with 90,000 HARD miles on it, and refused to assist me at pickup, or for three days. Which, actually probably helped me ID all the sh* that was wrong with it. Finally, on turn-in, they gave me an email, cr@cruiseamerica.com to inquire about "consideration" for all the things that went wrong. I tried that - zero response. I guess if you treat your customers bad enough, eventually they'll just go away.

Deeply Disappointed - Beware of Cruise America's Neglect and Poor Customer Service…read more Our recent experience with Cruise America was nothing short of a disaster. I am writing this review not out of frustration alone, but as a warning to others considering renting from this company. If you're expecting a safe, well-maintained RV and a company that stands behind its product--look elsewhere. We rented an RV from Cruise America's Warrenton, VA location and were immediately concerned by the poor condition of the vehicle. Structural damage, water stains, delamination, and signs of past leaks were apparent from the start. Despite alerting staff to these issues at pickup, we were brushed off. Still, we proceeded due to our tight schedule and the fact that we had already driven three hours to collect the unit. Unfortunately, the problems didn't stop at cosmetics. We encountered a series of serious mechanical and safety failures throughout our trip, including: A dangerously malfunctioning shower knob that led to our autistic son being burned with hot water--an event that was traumatizing for our family. Multiple water leaks, including one that damaged a $1,500 laptop. Mold growth that forced us to vacate the RV for the safety of our children. A broken driver's side mirror, non-functioning speedometer, a leaking toilet, and an unreliable refrigerator that cost us a fridge full of groceries. All issues were documented on video, and we reported them through the proper channels, both to their corporate office and the rental location. We even offered to provide all video evidence. Their response? A $100 gift certificate toward a future rental. Not a refund. Not a sincere apology. Just a voucher as if we would ever consider renting from them again. This response was insulting and completely failed to address the financial and emotional cost of their negligence. We were forced to borrow money to rent a cabin mid-trip due to the mold exposure--something that should never happen if a rental unit is properly maintained and inspected. To say Cruise America's customer service is lacking would be an understatement. Their unwillingness to accept responsibility for renting out a unit in such poor condition and their refusal to offer any meaningful compensation reflects a company more interested in profit than customer safety or satisfaction. We rented this RV specifically because of our sons' disabilities and the privacy camping provides our family. What should have been a joyful trip turned into a stressful, costly ordeal. I strongly urge anyone considering Cruise America to think twice. If anything goes wrong--and based on our experience, it likely will--do not expect support, accountability, or basic decency from this company.

"Amazing work ethic and communications in the RV service industry."…read more In the DC metro, good RV services are hard to come by...but Ace is a rare find! They respond to texts within minutes, call you back promptly, do a great job of letting you know what to expect with scheduling and costs. Ace kept us informed of potential delays (e.g., parts) and the reason. Spontaneously sent videos and photos of the work in progress and completed. In the end, completed our job weeks faster than expected AND at a lower price than expected. Our camper looks great and everything checks out repair-wise. I'm not going anywhere else in the DC metro for RV work. I strongly recommend Ace's work AND their work ethic!

My wife and I were looking at pop-up campers casually, and saw one listed for sale at Ace. We…read moredecided to drop by just to take a look - the staff was so friendly and helpful, and the sales associate that helped us out was very attentive without being pushy, and never tried to give us a "hard-sell". We were so happy with what we saw, that we decided to pursue a purchase, and Ace made the process super easy. We're pop-up novices, and the whole team took a couple hours out of their day to walk us through everything. We felt appreciated the entire time we were there! We had some wear and tear service work done, and the work was completed expertly and quickly - I was really impressed. I'll definitely be talking to the team at Ace again in the future!

Tremendous experience with Vander and our sprinter van rental. Easy communications and logistics;…read morevan (Blues Traveler) was new, comfortable and clean. Drove from Annapolis, MD to South Carolina and two of us camped very comfortably. Kitchen and cookware provided. We opted for the additional outdoor gear (tent, chairs, etc.).

From the owner: Vander stands out with several unique offerings:…read more - included delivery to WMATA metro stations with short-term parking facilities - fully equipped with dishes, drinkware, cookware, utensils, and camp chairs/table - generous nightly mileage allowances - dog friendly - trip package customization (bike rack, patio awning package, camp shower, etc) - travel planning advice

Friendly people and great customer service (quick help with a broken shower). Highly recommend!read more

From the owner: We sell new and used towable RVs. We have a propane filling station. We sell parts and accessories…read morein our store as well. We also rent towable RVs - pop-ups and hybrid travel trailers. Call for rates.

If you want an honest, upfront and reliable dealership look no further. I can't say enough good…read morethings about the crew at Road Trip Camping. No crazy sales tactics no selling you crap you don't need. Just honest to the point help. They have a loyal customer base which of which I am happy to be a part of. I would rather drive 5 hours and past multiple other RV dealers to see the Road Trip Camping crew. It's hard to put my finger on exactly what it is. But I think honest sums it up. I was comfortable giving the a 5k check based on a hand shake agreement

Great service! Extremely friendly staff! They did a great…read morejob on a warranty issue and some additions I wanted to make to our RV. Many different choices on their lot for small, camping RVs. Worth the drive if your on the east coast.

RVShare provides great information regarding available RVs...BUT BUYER BEWARE! Once you click to…read moremessage an owner for even just a general question - you immediately become fair game for other RV owners to EMAIL you. RVShare says they do not share your info - but how do they explain you receiving messages that call you by your first name saying "rent me, rent me". The annoying pop-ups based on websites you visit are commonplace - but to have your name in the message is a different game. It's a very poor business practice. Shame on you RVShare!

Rented the RV for a long weekend and have no complaints. Rodney and Dedra made sure we had…read moreeverything we needed and provided us their number to "call them anytime if we needed anything." We didn't and had a wonderful time. Rodney met us when we returned it to verify the condition and we received our deposit back fairly quickly. Would not hesitate to rent again.

Don't waste your time calling or dealing with this place. I have a 2024 Pleasureway that had three…read moreissues. I spent time with Pleasureway and Spyder to do the diagnostics, ordered the parts, and one was a warranty issue. The company sells the brand. They wouldn't do the repair because they want to repeat what I did even though the diagnosis would be easy to determine when installing so really it is about marking up the products

We decided not to buy the RV we were looking at. But, i have to say the team at Beckley's was kind,…read morevery nice and overall very easy to work with. They did lose a star, honestly, parking is horrible at their location. As in, they have a number of RVs and really only what seems like 9 customer parking spots. The building is clean, and just north of Frederick on US 15. They have a great selection and as I already said the team is very friendly. Overall a great place if you are looking for an RV!