I had to get my car towed on December 4, 2025 (I have a receipt). The 2 stars is for promptness and…read moreservice that day. They answered the phone right away and sent someone pretty quickly. I had a pleasant interaction with the tow truck driver. However, I was a bit alarmed when the next day my mechanic called and asked me where the car was. He said he had left the shop for the day and didn't see it there which made me panic a bit. I called the towing company and the person who answered said the driver would call me back. He never did. My sister, who lives closer to the shop, drove over that night and discovered the car way down at the other end of the lot. My mechanic had to push it down to where their shop is the next day. Fast forward to submitting the receipt for reimbursement. My insurance company said they don't often see prices this high. I am right around the corner from where the towing company is located (0.3 miles). I was parked right next to my house on a side street where there were no cars parked in front of me. It is not a dense area. It was not a difficult situation. The tow was 9.1 miles. It was $295. I did not realize at the time, but this is high. For reference, my sister is getting her car towed 30 miles today (similar area of the city, also 4wd similar type of car, but over 3 times as far) and the cost is $360. And this other company has to travel further to get to her. I would recommend calling around because you can certainly do better on pricing (I feel I was taken advantage of) and they failed to follow up on a panic-inducing issue. I was left to locate the car on my own. In the future, they should consider having the driver confirm with a photo (or two) where the car was left.

This towing service was prompt, friendly and a very reasonable price for a battery jump. They…read morecommunicated well and I was able to pay by Zelle. I highly recommend this service!! They checked my battery before towing and the jump was enough to get me back on the road.

I had a non-running vehicle that was in a tight space in the underground low-clearance parking…read moregarage of a condo building. I called 8 different tow companies. Fonzos was the only one up to the challenge. They arrived on time, and when each solution did not work (due to mechanical issues, condo association rules, etc.) they stuck it out and tried different methods, spending hours, until they were finally able to push the vehicle on dollies and winch it up a ramp and out of the garage, where it could be loaded onto their tow truck. Superb service. When they say they will get your car for you, they mean it. They won't stop until the job is done.

Super nice guy. Very quick arrival and reasonable coat of service…read more He helped yo remove the stuck lift . And it was 50$.

I had a very great experience with Butch very professional and pleasant person. I would highly…read morerecommend to everyone! He helped me get my keys out of my car and when my key fob died he went out his way to restore my battery to make sure I get in my car safe and sound and was able to drive away with a working key fob.

I was driving home from another state and my car suddenly stopped working. Luckily I was on a major…read moreroad in the city. I called my insurance road side assist and they claimed they would be out in 20 mins. 2 hours later we were still waiting. We called this place and Rich got us connected with a truck in about 30 mins. The driver was amazing. Got my car onto the flat bed and got it into my garage with a little help from us to push. He drove us home with the car and was friendly the whole way. He was a life saver!! They even offered to junk my car for me if need be. I will keep these guys in my phone just in case. I highly recommend. If you have to wait a little, it's still worth it. Our insurance tow driver never showed so this place was the right move. They turned a crappy night into a less crappy night and I will always appreciate them for that.

SCAM, sent "driver" for pickup, aggreed price 600.00. Driver shows up, takes a flashlight under…read morecar, tells me catalytic converter is "aftermarket". The guy is rude, pretends to call his boss and offers 450.00. We haggle 20 minutes, I took 525.00 to get him and the guy off my property. Unless you like these kind of games, make them offer 800.00 over phone and argue from there. I wasn't suprised, I was pissed and let him know it. Liars, cheats, and a**holes. And beware -- These people must have 10 phone numbers as well websets!! Expect all of them to be answered buy SAME individual. Don't assume you are calling another business.

Save your time don't call . They set appointment never showup. customer service is so…read moreunprofessional on the phone. and their price is not correct when they give you a quote they try to lowball you. When and if they show up . Speaking for friends and neighbors and myself experience

I had a flat tire and messaged thru yelp. The response time pickup-drop off tow service was quick…read moreand professional, I felt at ease. If you are in need of a tow don't hesitate to message or call T&T Trucking.

We had an accident early morning Friday February of 2023, I think my car might be totaled. I was…read morescared, State Farm was not responding with a tow truck and I really didn't know where I was. I googled my location, went to yelp called two people but Starsha from T&T towing called me back right away! Solved all my problems, they worked out a solution with a place to tow my car too (State Farm shop) such a relief! Next time If I happen to be down that way again they are the go to place if I hv car trouble! Thank you Starsha

I called them today for a tow service from my house to the car dealership. They were extremely…read morefriendly and very prompt, they had a driver here in less than an hour. He was totally professional, polite, and it was obvious that he totally knew what he was doing. Only took him about 10 minutes to have the car loaded up and on its way. I feel the price was extremely fair, in fact, expected it to be considerably more. I would highly recommend these guys.

They responded quick and showed up ahead of time. Truck was clean and driver was Friendly and a…read morefair price!!!

You can count on A-1 towing! My car has died in my condo garage and it was no problem to let him…read morein and take care of getting my car to the repair place. Great service, Every time!

Chicago downtown! I got a flat tire in rush hour today and i called this tow company! the driver…read morewas prompt and courteous! i am very happy with the customer service and i will definitely use them again if needed! thank you A1 Express Towing!

We used this towing company two times through State Farm Insurance Co. The first time they arrived…read moreover four hours late to take the car to the dealer. The second time a week later, I set up the appointment at 12:30 PM They were going to come early, I needed to pay the bill first. They then came late. They towed the car with the front wheels sideways per my mechanic at the receiving end. This was not acceptable. I told State Farm not to use them but did not listen to my concerns.

My wife's car broke down on her way to O'Hare. Luckily she was able to park it at a McDonalds at an…read moreexit. Allan Towing picked up on the first phone call, gave a price, and we coordinated the pick-up and drop-off to the dealer. Really easy to work with them and very professional. Highly recommend if you're ever in the situation that we were.