Placed a door dash order from here. I ordered chips and queso (clearly shown on the receipt) and I got chips and guacamole. Also missing 2 of the 6 tacos I ordered. No explanation, just no food that I paid for. Also had to wait over an hour for the food. The dasher called me twice to tell me their still waiting. Tacos were also incredibly small. 2 were no bigger than my thumb. Get your stuff together Rusty Taco! read more

I was hoping to try this restaurant for awhile, but my expectations were soon defeated! I visited this restaurant shortly after the Lunch Rush, so the place wasn't busy. I was barely greeted and it seemed like I was more of an inconvenience to the guy at the counter than anything. Being friendly was not on the menu this day. I ordered a Picadillo Bowl, a beverage, and their Chicken Nachos. The Bowl was nothing more than meat and lettuce with a bit of ranch. Nothing fancy for sure! The Nachos weren't much better. I was really disappointed because I really enjoy a good Taco restaurant. Lastly, I was shocked at the cost of it being over $20. When i got up to leave, I was the only customer in the place and not one of the staff asked me how my meal was or even said goodbye. I was disappointed. Not sure I will be back anytime soon. read more

Wish I had checked reviews before choosing to eat here. Ordered a salad, confirmed it was salad more than once, but they made a bowl. Ordered a side of beans, which were excluded from the to-go bag. Meal was ok, but not what I ordered. read more

We love Rusty Taco, so it's hard to have to say this. This location is very slow for getting your food. We got here (Maple Grove, MN) around 6:15-6:20 and we waited an hour to get our food. There are people who have been waiting here longer than us. We're not sure if it's all new workers or something. But the ones that were here looked angry and like they didn't want to be here. They certainly didn't have any pep in their step. So so so so SLOW. There has to be something wrong. I think they need new training or something. I think they could do well with a visit from your corporate office. And also someone to tell them to SMILE. We probably won't be returning to this location, unless they get quicker people who actually know what they're doing. The NE MPLS location is amazing. Even when they're busy, you still aren't waiting any longer than about 10 minutes, if that. read more

Rusty Taco - Several people waiting for food. Slow. - Tex-Mex Near Me - Maple Grove, Minnesota

Omg where have these been all my life!?!? Not only is every taco I've tried a church choir to my tastebuds, but the atmosphere is very chill. There's even some fabulous outdoor seating during the perfect MN summers. Don't forget to try the different sauces too, they're at the pick up area in big bottles, you can take them to your table with you! I'd recommend a favorite, but you can't really go wrong with any of them. If I were a beer drinker I'd say that's a bonus too, and even when I've gone and there's a line, the wait is never that bad. read more

We have been here many times in the past but this time was terrible. There was no ice in the pop machine and the machine was NOT keeping it cold. My husband ordered Rusty Tacos and they had no pineapple on them. I ordered a Gringo Taco which is usually double wrapped because it is so juicy...not juicy, no potatoes, not double wrapped. Worst visit ever. read more

I can't get no.....Rusty Taco (sung to the Rolling Stones "I can't get no satisfaction") This is what my family and I were signing as we left Rusty Taco in Maple Grove without our food, without a refund, and without the 45 minutes I spent that I will never get back. This place was a family favorite for years but no more. Had the worst experience there which was baffling due to the number of people behind the counter. 1. Waited outside for our curbside order placed online at the time indicated. Tried the phone number several times, just to go to voicemail each time (which is also a full mailbox). 2. Went inside where it took the staff about 10 minutes to finally acknowledge me (by now its been a good 25 minutes since I arrived). 3. Had a worker behind the counter simply bark at me "what are you waiting for?" , to which I gave them my name. I then heard the someone yell "order for XXXXX, cooking it now"! My order wasn't even ready! 4. I witnessed the cook (must have been new to RT and to cooking) begin making my son's breakfast taco by spraying cooking spray onto the eggs after they were placed on the flattop grill! Yikes! Also witnessed about 4 workers open and close the same taco wrapped in foil trying to figure out what it was. 5. After waiting 30 minutes and witnessing the debacle taking place as they were cooking my food, I opted to leave. Told the cashier that I wanted my money back and I was leaving. She gave me my slip and assured me I would get a refund. Conclusion: It has been over a week and still no refund of my $45+ dollars. This was a very upsetting experience, given the amount of time that I have been a customer of RT. I used to bring buyers from all my local accounts here after sales meetings and was a family favorite for easily 6+ years, but that all has ended due to the events of last week. If you are new to Maple Grove and haven't been to RT, AVOID THIS LOCATION! read more

The most unorganized Rusty Taco I have ever been to. The friendly guy at the register obviously had some learning disabilities, and no one was there to support him. I didn't get a receipt, so I asked him for one, and he didn't know how to print it. Could barely hear the people calling out order numbers (of which I didn't have because I didn't have a receipt). Systems training is definitely needed for this staff. read more

We used to like this place. Unfortunately the establishment is unclean and our recent order featured old burnt meat and very little flavor. It's too bad because Rusty Taco used to be great read more

Rusty tacos or now R tacos, call them what you want, but they are Delicious. My favorite here is the fish tacos, with their special sauce on it. Chicken tacos are a bit dry sometimes, but if you ask them to add grill chicken, they do have that option too. The place is good and busy generally. Definitely a great upgrade from their summer truck. The place is normally pretty clean, and the service is fast. My wife tried their chorizo too, which was pretty yummy. Definitely want to try out their other options some day. read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

$3.25 baja grilled shrimp taco with red cabbage & cilantro. NO STARS so when we walked into the restaurant, there was no business, no diners. Three people people behind the counter & the floors were disgusting-speckled with dirt, grime & food. The table we sat at while waiting for our food had some sticky substance on it & was dusty. & the garbages were full to the brim..so, if it's slow & there's no activity in your restaurant, wouldn't you opt to take that time to clean up? ********************************************** So this Taco. Wow. This shrimp is tiny salad shrimp, most likely frozen. I got "grilled," I see no grill marks. The shrimp was chewy & over sauced. Traditional tacos should have two tortillas to hold the contents, these came with one. No thank you @rustytacomn YIKES ********************************************** $3.25 "slow roasted" brisket taco with queso fresco, onion & cilantro NO STARS wow. For all the hype on "R Taco," I am absolutely horrified. My brother & cousin brought some home & I decided to try it because of all the hype & people saying how good it is. The brisket is "slow roasted," more like smoked or dried-it's a damn brisket jerky. This almost $4 tiny Taco was dry, flavorless & did I mention dry? & did you guys see the stingy amount of sauce given? Each ramekin contains a drop of sauce. They gave our order of 8 tacos 2 small ramekins. Yeesh read more

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Our first time here. The service was friendly and good, and the food was delicious. Will definitely come again.

Food is fantastic, and there isn't a taco on the menu I don't like. The guacamole is great too. That said, lately they've been very short-staffed on the weekends. The last two times we've gone it's taken upwards of an hour to get our food. Always disappointing when you have to wait 2x longer for a meal than it takes to get it! I was also disappointed in the change to their rewards program. We were saving up for the taco party and once we got enough points that dropped off the map (all that's left is free chips)... Come on! Rusty Taco is one of our favorites, and if things improve again, I'll be bumping this up to five stars! read more

Placed an online order. Called when I arrived and was told the food would "come out it was ready." 15 minutes later, no food. Called a second and third time and it went straight to voicemail. Finally went in and saw my food sitting at the counter. As I was explaining what happened, the employee was rude about it and I was treated like crap. On top of that, of course half of the order was missing from the bag. This location should not do curbside pickup if it is so difficult for them. They need to also figure out what's going on with their phone if customers can't reach people when they arrive to pick up their order. Do better. read more

The tacos were good but not for waiting 40 minutes for 2 small tacos. In addition, we got told it would only take 10 minutes. When asking for a refund due to timing of for it being 30 minutes late. We got told no. We called 2 times and kept getting told they would be right out! What lies. read more

Waited 25 min. for my order because they hadn't typed in properly that it was "to go" and never asked us if the order was ours even though we had been sitting there so long. Food is always good, my kids love the chips & queso/guac but when we got home and most of our order was wrong, that made me mad. I reached out to the store owner who sent me some embarrassingly pathetic response about how waiting for food can be frustrating and he never addressed any of the wrong food items. We were interested in renting their food truck for a grad party and they just lost out big time on that one. Good customer service is THE most important thing to me and Rusty sure doesn't have it. read more

Breakfast tacos are terrible. Eggs are over seasoned, super salty and taste like the made them up earlier and the are in big metal tub drying out. I can make breakfast tacos way better at home. Oh and prepare for a blowout in 30 minutes after this garbage. We are never eating here again. read more

Reminds of Velvet Taco in FtWorth, TX and Torchy's Tacos in Austin, TX. I was very pleased as a result. I got their #3 and the #10 tacos, chips w/Guam and a drink. Nothing extravagant which is what you want in a taco - pure deliciousness. read more

Food was good but it took a long time to get it. Margaritas have gone downhill - seem weaker than they used to be. This place has not recovered from a Cinco de Mayo event a few years ago. After waiting 4 hours, we got a refund and no food. There was nothing that followed as far as recovery - not even a sorry for the bad experience and they had our email. The ambiance was beyond appreciation after the wait. read more

I went here when it opened, optimistic and heavily biased because of my love for tacos, but it was a major let down. I had half the menu and the only taco worth ordering again was the fried chicken. Overall, they are bland, sloppily made, and the service is slow as hell. Well, I decided to give it another go since it has stuck around for a while, and the identical experience again. The breakfast taco had raw potatoes. The fish was cold and the inside of the fish looked... unhealthy. The ingredients were thrown together and disproportional. I found myself looking around mid-meal thinking, "has nobody heard of Pineda?" I'm about to stand outside of this place with fliers that have directions to Pineda tacos, along with my phone number so they can text "thank you for changing my life" after they go. They get 1 star because I can't give zero and the patio is decent. read more

I got Nachos and they doused my nachos with jalapeños which made them soggy and real gross. My husband ordered 3 different tacos and he was absolutely disgusted with how gross,bland, and cold they tasted. We had high hopes for this place. The cashier at the front was very nice and helpful. I would not recommend this taco place to anyone. I can make better tacos at home. Hopefully they make some changes. read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

I'm kind of disappointed that this place only has 2 stars. I usually never write a review until I get home but I'm not going to wait. First off...for all of the people whining and bitching about $2.50 a taco, I think it's completely standard. I think the only place you'll find a better deal for that TYPE of taco is in Cali. The people working were super nice especially the woman who had short hair. Really good customer service. My boyfriend and I split 4 tacos. I got pretty full off of 2 tacos so for anyone complaining about not being full from anywhere between 2-4 tacos is on that AMMUUURICA obesity train. If you're looking to be insanely full in an UNHEALTHY way, then go to chipotle. But if you want something different and you want to just grab a bite to eat and be full in the NORMAL way (lol) then come here. I think the food was pretty good though. My favorite was the shrimp taco. I'll definitely get that again! The #1 was spicy to me...but then again... I think hot Cheetos are spicy (to help you get a feel of my spicy tolerance lol). It's worth checking out and I'll be coming back soon to try more and I DEFINITELY want to try the elotes next time (spicy corn). read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

This place is awesome, end of story. Huge variety of tacos, each better than the last and all $3 or less! Personal favs are the fried chicken, baja shrimp, bbq brisket and their namesake Rusty Taco (achiote pork). All packed with fresh ingredients and loads of flavor! I saw a few people complaining about this not being "authentic". Rusty Taco is an American style taco place, you think bbq brisket is a "traditional" taco? Those looking for authentic Mexican food should know better! Love this place for lunch or dinner, always good and always quick! read more

Rusty Taco - Does it get any better? Rusty taco (achiote pork, pineapple) in front and bbq brisket in back! - Tex-Mex Near Me - Maple Grove, Minnesota

Super good tacos and cold beers to go along. What more could you want? Pay attention to the legend for the sauces because they get hot read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

Management sucks. You guys need to get your stuff together. You have great tacos and nachos and queso but service is terrible and unbearable. It's not a matter of if my order is messed up, but how. Do better. Two thumbs down. Booooooo. read more

Tried this place with some friends. First and last time here. Service was slow. Four out of five of us either had wrong or lost orders. Mediocre small tacos and nachos you can make better at home. Spending 2.50 on a very small dry taco and there are no combination meals or dessert items. Regular nachos had 3 sprinkes of cheese and tomatoes on it. I asked for jalapeños, but they don't have any... surprising. With a group would have been great to be able to pick 10 tacos for a reduced price or have a meal deal of some sort. All in all disappointing, but had fun with friends. Very busy, but suspect due to newness of the place. Never going back. Ciao CRUSTY Taco. read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

It's sad when you have to go to McDonalds after eating here to feel satiated. We visited for lunch on a Saturday around noon. The line was long so we thought it must be good. I've eaten at the location over on Hennepin Ave and it was excellent. I was mistaken. The line was long because they were really slow. The food was uninspiring and the atmosphere could have been labeled "we work here because we couldn't get a job anywhere else". Pro Tip: the Rusty Taco margarita for $5 is exactly what it claims to be, cheap tequila and lime juice. No really, that's exactly what it tastes like. Save the five spot and spring for a beer from the cooler instead. After we left (because the portions are tiny) we headed over to McDonalds for a proper lunch. We won't be back to this location which is disappointing cause the other location is very good and has great service. read more

Rusty Taco - Tex-Mex Near Me - Maple Grove, Minnesota

If you plan to order ahead in hopes your food will be ready, add about 15 minutes to whatever time the website tells you it will be ready. I actually got there 3 minutes after the time it said it would be ready and they said they were still working on it. I was actually happy because I was worried about cold tacos since I was late. 15 minutes later and I realize they are just now bagging the first taco (of 4) that I ordered. The person bagging the food was super slow about it and was hamming it up with other staff and customers instead of focusing on getting a food order out that was placed over 25 minutes ago and said to be ready, by this time, 15 minutes ago. Finally yelled out my name for the order and no apology or acknowledgement of how long I waited. The only reason I gave 2 stars is because the food was delicious, but hardly worth 3.50 a taco for tiny little 3 bite tacos I waited this long for. I'd say, for the flavor and the chips and queso, I'll give this place another try but really hoping for a better experience next time. read more

I'm form CA- so Probably have high expectations, but these tacos were not very good. Lacked flavor and the salsa wasn't the least bit spicy. Also pretty slow service. read more

First time at this location. It was definitely a memorable one. Tacos are off the hook!! Highly recommend the dynamite shrimp!

Rusty Taco never disappoints. I always get the fish taco. Yum! They have the best queso around.

This is about the worst costumer service I have encountered for a while. I had order 6 tacos thinking I was getting the 6 taco family pack with chips and salsa. When I didn't get the chips and salsa I asked about it they told me I had to ask to get the family pack to begin with. The family pack was 22.99 and I paid 24.00. I asked if I could just get the chips and call it even. They said no. I ask if I could refund them and reorder to get the chips and salsa they said they had to throw out the tacos and remake them. They is also after I tipped them for take out food. I did not trust them with remaking the food. The real manager has been out "a minute". The supervisor on duty was rude and short and acted like any work she had to do was an inconvenience. I will not be returning. read more

Saw a couple people bringing food back because it wasn't prepared right. Since we weren't ready to order immediately, the hostess (and I use the term loosely) decided to completely ignore us until we left. Apparently her attitude was more important than their customers business. SO not recommended. read more

Good Tacos, Great Service, but BAD if you are a veggie. I had been here once both me and my wife loved it - we went there the second time with our kids, ordered our veggie Tacos (there are 2 varieties available) Again, we loved it - until my daughter discovered a piece of chicken and bacon in it - and then I opened my taco and small shreds of chicken on it. Hmm - if you see the way they prepare - it is all on a common grill so things get mixed up. But this is where I have to appreciate the service, the girl at the counter who took my order, apologized, she said she will make the Tacos herself and she made some excellent tacos. Overall a great place, my only feedback to the folks to run this place to be a little more sensitive towards dietary preferences. read more

Rusty tace used to be my go to place for Tacos...Not anymore...Arrived to locked doors at 5:30 in the evening on a Sunday...seeing people inside I thought maybe it was a fluke the doors were locked. NOPE...An Employee finally came to the door to inform me they were out of food and it would be at least an hour before any would be ready....I just bit my tongue and turned and walked away...Todd if you are the Franchise Owner I do not mind saying your facility in Maple Grove has reached the Low Point...It is Dirty...The Employees are not Trained properly and do not follow Health Guidelines when preparing orders. Every response I have seen from you Todd has been "Well help is hard to find...supplies are difficult to obtain....Todd You have a Reasonability to make this Franchise a nice place and you have fallen on your Face. read more

solid tacos. can customize anything to taste. love that tacos come in choice of corn or flour shells.

This place always seems to be busy, which is a good thing in my book. Went in for dinner tonight about 6:45. Between two of us, we ordered 4 tacos. 2 chicken fajita tacos, 1 grilled fish taco & 1 black bean taco. It was relatively busy but not crazy hectic. Our order came out in a decent amount of time, although the fish taco took a few minutes longer. NBD. The tacos though, were just okay. The chicken tacos lacked much flavor and were pretty boring. The fish taco had a bit of an odd taste to it, kinda like the grill needed to be cleaned or something. Couldn't quite put my finger on it. The black bean taco was the best of the three with some spice, crunch from pumpkin seeds & overall nice flavor. I was surprised this was my favorite honestly. Will I be back? Probably. I'd like to try a couple more flavors just to get a better feel for the place. One other note, they had about a half dozen people working the line but only one girl working the register & she was also trying to do all the bussing. Could've helped a girl out here and pulled one of the guys off to help her cause the tables were getting messy. read more

Fucking ordered at 12:15 and didn't get my food till almost 2:00 pm. Are you serious? I live in LA AND taco spots out there gets packed!!! And lemme tell you there's only 2-4 people working in the taco trucks and they still get the order out to you in a timely manner! This place is a fucking joke. NEVER AGAIN. read more

Came here on a Friday early evening with some coworkers for happy hour. Big mistake, huge! They were out of every single margarita. They have 7 on the menu and yet every single one wasn't made. They told us our only option was beer. We were starving and all had already driven there so we stayed and ordered some tacos. I had the cauliflower which wasn't bad but the steak, chicken and others we ordered were all meh. They were edible but barely. Really bummed because I had heard great things about it here but it was a fail at every turn. read more

First time visit to Rusty Taco. My boyfriend and I ordered a couple of tacos and two margaritas. We sat down and the drinks that were brought out were the wrong drinks. We informed the staff of the wrong drink order and they unfortunately brought us the wrong drink again. We still enjoyed our beverages without complaint after that. The tacos were delicious. The prices were fair. We will definitely be back for more tacos. read more