First off, here's my history with Rustic Canyon.
At 18 years old, I used to drive my truck off road in the Canyon that would later become the golf course. The day they graded the hill into what would become the 17th green, I sat on the tee box on the tailgate of my old F-150. I played a round on the opening weekend. At 20 years old, I hit my longest drive of my entire golf career on hole 13. From the black tees, I flew the pot bunker in the middle of the fairway. I haven't hit a drive longer since. At 33 years old, I played the last round of golf that I ever would with my grandpa before he passed.
These are memories that no one can ever take from me. Today, at 43 years old, I tried to treat my own son, now 20 years old himself, and my daughters boyfriend to a round of golf at a place that has never been anything but magic for me.
I read some of the previous reviews thinking that people just didn't understand, they must not golf much. How could they be so upset? But now I get it. This place has been ruined by either new ownership, or just bad management. I will never return.
First, I booked a 5:15 PM tee time, with stated rate of $35. Seemed fair to me for 2025. Go to pay, that's $179 sir. Wait, how is 3x$35 plus $14 for a bucket $179? Oh, it's $20 per player to ride. It was never that way before I said. Dude says, yeah well things change. Strike one. Don't talk to me like that.
Second, we were there an hour before to hit balls and have a light dinner. Can't get your cart until 30 mins before tee time. So we had to carry our bags around the facility the whole time. Then, when we had ten minutes before our tee time, I walk up to the cart barn with my receipt, expecting to get two cart keys, the kid says with disdain, oh I don't have the keys. Why would I have them? You have to go wait in line again at the pro shop for keys. Asinine policy, followed up with a rude response. Strike two.
So we tee off, it's late July, dark comes around 8:20-8:30. Get to hole 12, definitely wasn't expecting to finish, but I'll be damned if I'm not playing until dark after getting hit with an extra $60 in unexpected cart fees after booking.
Pro shop guy starts sending alarms to the carts at 7:45 to be in by 8. Every time the alarm goes off, we have to stop playing and walk to the cart to shut the noise off. Every 5 minutes, a new alarm. By now, I'm pretty pissed off. I'm already in a rush trying to squeeze in as much golf as I can, and you're slowing me down with alarms? Get out of here. Strike 3.
It's gets even worse though. We pull into the cart barn at 8:17, and this older dude named Doug screams out, How many alarms do I have to send before you get the point to come in?" Mind you, we're on hole 14, the very back of the course, it's a 10 minute drive back to the club house.
At this point, I'm like, timeout dude, what the actual F did you just say to me? In my 25 years of golfing, I've never been treated like this. I said to him that we're never coming back, and his response was, " I don't care, do you see how booked we are?". He then followed it up with that I was now banned from playing there again. Unbelievable.
No one would know what a great course it is without us locals propping it up for the last 20+ years. But a great course it is no longer. There are too many other good tracks in the area to play that don't treat their customers like crap.
All of this after spending at least $50k at the place over the years. After spending over $300 on this one super twilight round alone between green fees, food, and drink.
I hope both Doug and the owners learn a hard lesson in humility, they can use it. Great place ruined by crap people. read more