Great place that always gives back! 2 events per year for local vendors with a lot of community…read moreparticipation!!

They usually have everything I need however, I have left multiple times because I cant get help,…read moreeven when I go to the help desk. Also, trying to get loaded outside is frustrating. They send you outside and I have had to go back in to remind them I am outside. Last time I tried to shop there, I ended up leaving and going down the road to make my purchase. I paid more but got prompt service. Tractor Supply is turning into the Walmart of farm and ranch and that is not a compliment.

I've been here a few times and have been unimpressed with the staff. I don't plan on going to this…read morelocation ever again. The first time I took my dog with me the cashier gave my small dog a TON of large treats at checkout. While I understand this is a nice perk, it was way too many and I wish she would have asked permission before giving her more than one. Another time the cashier acted like I was mean when I told her my dog could only have one treat. I spoil my dog at home but I don't know what treats they use so I didn't want her to go overboard. But the straw that broke the camels back was when I returned something and the computer messed up and the cashier didn't give me the correct amount back. He didn't understand when I tried to explain to him so I had to ask for the manager. When she didn't understand (and seemed to be accusing me of being wrong) she got the head manager. He finally understood and issued the correct refund. But the damage was done. It took too long and too many employees to fix a simple problem. And the customer service from the front line employees was not good. Computer problem or not, a smile and an apology would have gone a long way. The only reason I give this store 2 stars instead of 1 is they have a large selection of chew toys, which is hard to find in Weatherford. Too bad for them that I will be spending my money elsewhere.

Was overcharged for a fish on a $52.99 purchase. Called manager Dane, and explained I had received…read morea $4 white skirt tetra instead of the $11.99 glofish I was charged for. He was dismissive and interupted me as I calmly explained the inconvenience. In the photo, see far right there is a tiny transparent white fish ( you have to look hard) in my aquarium. I'll never shop at this store again, not because they made a mistake, but because their manager was rude, and hung up on me.

Yesterday I was in an absolute panic. My adult ball python got herself stuck inside of her faux…read moretree that she usually climbs on. I called Pet Supply Plus asking for any suggestions. The gentleman that answered the phone was getting off in 10 minutes but said he didn't mind staying. We got there in 8 minutes flat, he took her to the back of the store while he and a manager tried to get my snake free. They had to cut the tree into pieces, but they freed my baby. As they brought her back to me, they gave me all these recommendations to help her heal (she she was pretty tore up from being squeezed and stuck for a few hours), and signs to look out for. While leaving the store, the gentleman ran back out and asked if he could say goodbye to her, and reassured me this happens all the time and she'll be fine with precaution. I could not recommend this place more, and I am ABSOLUTELY in debt with gratitude for them saving my snake's life. She's doing much better and will be having another Betadine soak today.

Nice little spot for pet supplies and dog washing. The staff is always friendly and helpful, and…read moreit's a huge plus being able to clean my dog without destroying my own bathroom. The wash stations are typically kept clean (not always), the water pressure is good, and they have everything you need right there--shampoo, towels, dryers. Makes the whole process quick and way less messy.

We ABSOLUTELY LOOOOVE this place!! We got two rescue dogs…read moreand we only go here for their dog food. We even got both dogs their new collars here.

this store had everything I was looking for and more. I left feeling accomplished. I live an hour…read moreaway from any Pet Supplies Plus store so it was great to get what I needed while I was away from home

I'm beyond relieved that I found my go-to spot for my fresh-water aquarium needs. I recently…read moreupsized my tank and had some questions about a few issues I had going on with my water. Darren was so patient and kind enough to explain what I did wrong and what I can do in the future to prevent the issues I was having. He (Darren) even went as far as walking me through how to use my test kit & said if I had any issues to give him a call and he'd walk me through it. I can't thank Pet World enough for the exceptional service that was provided to me. I would also like to add that the younger gentleman that was in the back working was very knowledgeable & was eager to answer any questions I had. All around a great experience!

Everything went great! Darin made great recommendations on the tank and equipment. The filter…read moresystem is amazing. He delivered everything and told us how to set it up. Our turtle is very happy with her new home.

This store is a Top Notch, always very kind and helpful. lately I have been ordering pick up and my…read moreorder is ready in less than 15 min. They always call me to let me know and when I show up for pick up they are very fast. they have a wide range of products and of course my pets favorites!

Mixed reviews here: I love the self bathing station options, but the staff experience regrettably…read moreranges from meh to friendly vibes. Today was my fourth visit here, and the young man working the counter this afternoon, guessing about late high school age to early 20s, could not have been nicer or more welcoming. Due to the heat and multiple dogs, I had to make separate trips in today. On my first visit, an attendant was diligently, cleaning vacated, tubs, and restocking towels. She was courteous and even pointed the way to a freshly disinfected station. The only less than stellar thing that occurred during my visit was that another patron failed to keep good control of her dog which promptly ran up and goosed me from behind and then proceeded to stick its face in my dog's face. Fortunately, my non-dog reactive dog was the one I was currently bathing. Pet supplies plus cannot control this type of situation and this was completely an owner issue which she recognized and apologized for but an interaction like this could go badly. I know square footage is costly, but it would be very nice if in future buildings greater space could be allotted between bays when they are across from each other or have a single wall of bathing bays because this animal approached suddenly and from behind and due to the air blower being in use, I did not hear it approach. On my second visit, roughly 45 minutes after the first, the same individual was working the check out lane and again pleasantly greeted me upon arrival and punched my card. Upon entering the bathing area, I was disappointed to see that one patron had grabbed at least four towels and that there were no towels remaining at all on the rack. I should have exited and gone to the front at that point and requested towels because no one ever came to the bathing area while I was there. Two additional patrons arrived after me. I typically hose down my station and then wipe the tub with a used towle to try and keep it nice for the next person as well as sopping up any water that may be on the floor in my vicinity. Because there were no towels, this was not possible. As I was exiting the store, I did make the four staff members engaged in conversation at the front of the store aware that there were no towels left and that there were still two patrons using the bathing area with large dogs. Only the friendly young man who had greeted me upon my entry acknowledged me. I always keep towels in my car because I take the dogs places where they're likely to get muddy or excessively dirty so it was no big deal to use my own for my second dog but know that some clients might not appreciate taking home a mostly wet dog. I really want to like this location, and I recognize that using a punch card which equates to $12 a bath is a great deal. However, a smile and a wave and having amenities available that you advertised will be would be most appreciated in the future.

Pet Supermarket is incredibly convenient, whether I need to run in for a last-minute emergency item…read moreor am stocking up on essentials in advance. The store is always well-organized and easy to navigate. Plus, a lot of people don't know this, but they actually price match! It's a great peace-of-mind perk that saves me time and money. Highly recommend!

Cute little pet store. The staff are always helpful & friendly. It's my favorite pet store in…read moreDenton.

Locally owned pet store! They carry all the premium brand dog foods, Victor Dog Food is our…read morechoice! The owner is super friendly and knowledgeable on all products!! They have everything you need for your pup! It's always good to shop and support a local business!

I hate to give 1 star. Dog groomer Mckeyla she's amazing with my fur baby but boy does she not know…read morehow to communicate. Makes appt and doesn't confirm and when we show she's not there doesn't answer. It's happened twice. I hate that this stat will affect the store. But I am sorry you have wasted my time way too many times.

My doggie baby enjoys the frequent visits to this location which offers a nice variety of pet…read morestuff. Staff is usually friendly and helpful...USUALLY!! It's like night and day depending on who's working. The younger staff will hold an entire conversation and never acknowledge you. Thank goodness me and Lady are self sufficient and know our way around the store. We shall return!

I can't say enough good things about Margie! From the moment we walk in, the experience is always…read morenothing short of amazing. My pup is usually a bit nervous about grooming, but they treated him with so much care, patience, and love that he was totally at ease and that's saying a lot! The grooming itself was flawless his coat has never looked shinier, his cut was perfect, and he smelled amazing (without that overpowering perfume some places use). Every detail was clearly done with precision and pride. What really sets them apart, though, is the genuine passion they have for animals. They took the time to ask about my dog's personality, preferences, and any sensitivities before getting started. That personal touch made a big difference. If you're looking for someone who's not only skilled but also truly loves what they do, look no further. We've found our forever groomer. We also tried the new groomer and they were amazing too.