They need to close. Today at 3:30 the woman running the store was condescending and rude. She was…read moretraining a guy who knew nothing while a third employee played on his phone. They had zero customers in the store and you can see why. The woman is HORRIBLE at customer service and instead of trying to keep me as a customer she is the sole reason we are canceling with her disgustingly rude behavior and all I asked after being a loyal customer what new plans would you offer as every other company is offering much cheaper plans then AT&T currently. She basically was like we don't care and you lost a customer of 40 years. Never go there and do not use AT&T.

I purchased a new iPhone at this AT&T store in June of 2023 and specifically asked to not be signed…read moreup for AT&T Next Up. Notwithstanding that, the representative in the Middletown NJ store, Ishmael, signed us up for that service anyway. We noticed the unwanted charges a few months later and cancelled the service. In September of 2024 we purchased another new iPhone for a different family member. Remembering the issue we had experienced in June of 2023 I told the representative (the same one, Ishmael) that I did not want AT&T Next Up multiple times and created a video recording of telling him this. Notwithstanding this, Ishmael again signed us up for At&T Next Up on the new phone. We detected this on the spot in the store and Ishmael claimed it was an error and told me that there was nothing he could do to remove it but that I could cancel it by calling customer support in 14 days. I called customer support 14 days later and requested that Next Up be cancelled. Three months later, in December of 2024, I again reviewed the bill and again found that I was still being charged for AT&T Next Up. I went online and cancelled it again. At this point, I have been charged three instances of the $10 Next Up fee for the September 2024 incident and 2 instances of this $10 charge for the June 2023 incident. Avoid this store, and especially avoid Ishmael.

Do not go into this store. Their workers lie straight to your face and quote you things that they…read morehave no right to do. I was told when opening my account that each line would receive a $300 gift card. After 2 months now of going back and forth with the chat they tell me to keep waiting 4-5 weeks for the email. Come to find out that now they're telling me this store was wrong and not suppose to be quoting that to the customers. I don't care if the worker made a mistake it's not on the customers to make up for it. Verizon should be keeping their word and rectifying this. I go into the store and they tell me the women who quoted this is on "vacation" and there's nothing the workers can or will do for me. Absolutely ridiculous and disgusting how this store runs. I will be opening up a civil case

do not beware dont go into this verizon dealer shop…read morenot nice people beware bought samsung 25 plus in hazlet store traded in s21 25 plus wouldn't allow me to get sound notification for email and text after a bit of discussion they swapped phone which i bought on may 25 2025 new phone wouldn't allow sounds as well i was thrown out of the store and had merchandise thrown at me. i asked 5 times please help me i was yelled at and lied to they stated phone does not have that feature i've been a verizon customer 4 more than 30 year when it was known as bell atlantic verizon should be ashamed to have people working 4 them who are nasty rude and downright disrespectfull to a 70 year old man. everybody wants my money but for now on i"m only going to give it to nice people and companies.

Great response time. Very helpful and knowledgeable. I highly recommend Tom for any future…read moretech/network projects.

The gentleman came and had the patience of a saint! He helped me reconnect my google doorbell &…read moregarage videos. He also helped me with my printer!!

Low price very reliable and the techs are great when it comes to upgrading a new phoneread more

Get better staff that are kind and not rude and unprofessional. Pay attention. You can't have young…read moreunprofessional kids as managers. I am extremely disappointed with the unprofessional and inappropriate behavior displayed by the staff at T-Mobile, particularly by the manager Gabby and coworker Carlos. My mother was mistreated by Gabby. She yelled at her for touching a device on display. Why are they on display if we cannot touch them? She then had a nasty attitude when my mom asked her about the tablets available in the store. Gabby explained that there are no tablets available for her. While my mom insisted on what we can do because we had a broken tablet, Gabby said she did not feel like attending to my mom anymore. How is it that you allow someone like that work there? There's another person there named Carlos who made sexually explicit comments in Spanish about her with a client that he was attending, which constitutes sexual harassment . This is completely unacceptable for employees to behave in such a disrespectful and offensive manner towards customers. I am deeply saddened and angered by this experience. T-Mobile needs to take swift and decisive action to address this issue and ensure that such behavior does not happen again.

I recently needed my MacPro 13 battery replaced. Orada Tech Repair contacted me within 15 minutes…read more They ordered a new battery and they repaired it. Mac is up and running. Quality of service and repair was excellent. They were very accommodating and scheduling was fast and efficient. Pricing was very fair. I highly recommend ORADA TECH REPAIR.

I used Yelp to reach out to many computer/IT repair shops in the general area. Many replied not…read moreservicing due to age (printer bought in 2018- had 10K pages printed-- "Not worth the repair"-- Well a new printer wasn't on my bingo card!). Ray was honest when he messaged me. I brought in on Tuesday afternoon, he said give him a few days and he'll get back to me. I joked and told him to keep the repair budget low- he called on Thursday- a complex dig found a piece of plastic got into the gears- Fixed for the diagnostic fee but totally has a repeat customer! Heres to hoping theres another 10K pages on this ecotank

This one's for MOM! She has been begging me to review these guys so, here it goes…read more.. She says : Jaime & Brian are excellent reps at this location. Extremely helpful and very knowledgeable with packages and use of phones. A+! You taught her how to text...thanks guys ;P

The staff is great here!!! Always helpful, diligent and patient reguardless of how many questions…read moreI have about different plans or phones. I have sent many family members there and they have never been disappointed A++++ I highly recommend!

3/22/26 3/22/26…read more11:10am Came to Walmart to have Jim, My Go-to Expert, look at my catastrophic phone issue. Jim learned I depend on my phone 24/7 so he found the time......to aid me in my plight. After 45 minutes and after researching the issue...I was restored to A-1. He had me view the broken internals and see and FEEL why replacement parts were needed. (As a consumer, i do appreciate that learning!) He also installed ORIGIONAL Samsung replacement parts....showing me the pack each came in. Thank you for your commitment to excellence, your impeccable strive for precision, and your love of your job. NEPTUNE FRED is lucky to have your services!

Another 5 stars boys. See ya soon. Thank you for everything every time. Broken phones,…read morereplacement phones, cases that are rare hard to find....