When I moved in to a new apartment, even before getting furniture I…read morewanted to setup a top notch tv,audio, surround sound system. A close friend suggested I contact Vinnie at Total Control Remotes. I'm glad that I did, the next day after speaking with Vinnie; we met at my house. Once I told him what I wanted, he led me through the whole process. Three days later, I have this sweet system in my apartment. Whenever I have friends over, they always compliment the system and tell me their nightmare stories of doing it themselves or using large chain stores. I don't how he did it, but the whole system is a breeze to use and operates with one remote control. I can't forget to mention that using Vinnie, even saved me some money.

I have been using Total Control Remotes (Vince) for over 5 years now. I had gone thru several other…read moreremote companies in my "ultimate home theater" quest and was disappointed with all of them. Final product was never right and I had spent good dollars for this service, only for me to have to walk them thru design and layout. Then I found Total Control Remotes. Spent some time on the phone with Vince and went over what I was wanting. I was told to email him a list of what I was trying to do and he would take care of the rest. Needless to say I was a little nervous. Vince hit it on the head, everything was perfect and well thought out. When he reviewed his design with me, he had thought of things I never would have, but were really nice to have. I have done three complete rehauls of my home theater since (in fact Vince just finished my latest remote work). The system is quite involved with video processors, dirac sound processors, atmos 7.4.4 surround, including multiple different video sources to choose from. My 5 year old twin are able to goto the theater and turn everything on and choose a movie or play video games. The wife is also able to do the same. I was very happy when guests stopped by yesterday to watch a movie but I wasn't home. My wife told them to go upstairs, the remote was sitting on the couch. People who have never used my system were able to start the theater and choose their movie. When they were done, they actually shut everything down properly as well. Not many people with intricate systems (let alone simple ones) can say their remote system is this simple and intuative that anyone can use it. This is the quality of work I have been getting from Vince for over 5 years. This is not my last theater reno/upgrade and it is not the last time Vince will be doing my automation. I highly recommend Total Control and Vince. If you need a reference then you can contact Vince and I would be glad to talk with anyone who is considering using Vince. Thanks again for everything Vince. Great Job!

My salesman, Joel, was very knowledgeable about the machines and patient. We also had a excellent…read moredelivery man, Isaac. He was very careful and neat. He cleaned up everything. We would definitely purchase from PC Richard's again.

Formal Escalation - Customer Service Failure & Rebate Disclosure Concern…read more To Whom It May Concern, I am writing to formally escalate a matter involving one of your retail locations that has left my family deeply disappointed. My spouse and I purchased over $30,000 in premium merchandise from your store, including a full suite of LG Studio appliances (refrigerator, microwave, dishwasher, six-burner center-island range with oven), an LG ThinQ washer and dryer, and four high-end Samsung and LG televisions -- including a 2026 LG C-Series 55" model with soundbar for our master suite. As part of this purchase, we qualified for a $1,100 LG rebate. At no point during the sales process were we clearly informed that this rebate would expire within one year if not utilized. We only learned of the expiration after attempting to redeem it. When I attempted to address this matter, the store manager, Ryan, failed to return my calls. No proactive support, clarification, or resolution was offered. For a customer making a substantial investment in your brand, the absence of follow-up and engagement is unacceptable. This issue is not solely about the rebate. It is about transparency, accountability, and customer respect. Clear communication of rebate terms is a fundamental part of ethical retail practice. Additionally, leadership responsiveness is critical when concerns are raised. As a longtime consumer -- and someone who understands brand reputation at a national level -- I believe this situation warrants review. I am requesting: 1. A formal review of the rebate disclosure practices at this location 2. A written explanation of why management failed to respond 3. Consideration of a goodwill resolution regarding the expired $1,100 rebate I look forward to a timely response and a constructive resolution. Respectfully, Leonard Marshall Jr.

This is THE place to take your computer! Scott, the owner, is a modern day computer whiz kid who…read morecan fix ANY issue overnight! Haven't met anyone like Scott in a while, someone who's in business out of a passion for what he does and his desire to help others. As soon as you meet him you can tell how much he loves computers and loves helping people in general. To say he's knowledgeable is quite an understatement. I wish he could've help me with some of my computer programming classes back in school lol!! For starters he's available 24 hours. Which is great of course. I was able to drop my computer off after work and pick it up after work the next day, very convenient! After dropping it off the first day he called me as planned around 9 o'clock at night to let me know that things were going well. I don't think customer service gets any better than that! Most places would've left the computer on the counter until the next morning. Scott had scans being run all night long so that it will be ready for pick up the next day. I'll also say that he is charging less than any place else I've ever taken a computer to get help, plus I've never gotten it back the next day fixed completely, plus there were no extra charges, hidden fees, etc. Actually he did more than what he said, he launched all my upgrades, he added some free software to help keep my computer virus free, he even installed an app on my computer in case I ever needed his help I could speak with him remotely. These are all free of course. And the computer has been working wonderful since I returned home with it! All problems fixed 100 percent!! How lucky to have a service like this right here in central New Jersey in Freehold. I would drive here to get my computer fixed even if I lived a half hour away. Very, very highly recommended! Spread the word about this incredible computer service, you won't be disappointed!

I inquired recently for my friend who broke her screen on her phone and needed to get it fixed…read more Scott replied immediately, he was so polite, helpful and dare I say "genuine" His rates were very fair and he made himself available. She ultimately didn't get it fixed by NO fault of his. She just doesn't live in the area and had to leave unexpectedly so she needed to handle it another way. I left this review as he even responded to wish her luck and say thank you for inquiring. Real class act who understands how important customer service is. We wish Scott all the best!

I've been dealing with Han Lee long as I can recall, he has upgraded and moved locations over the…read moreyears, but I always make sure to keep in touch with him as his business is unparalleled. His pricing has always been reasonable and very fair, and he and his crew always have taken the time to fix and diagnose whatever challenges I can come up with. Sometimes I have a less than spectacular vehicle that needs work, but I feel I'm treated the same as his very well to do customers (who are smart enough to trust their valuable vehicles to his business). His crew is friendly and talented and their installs are as clean as any demanding customer would hope for. I wish all businesses were as reliable as Lee's Electronics. Give them a call, you will be recommending them to others too before long!

Outstanding business and customer service. Mr. Lee runs an honest and hard working shop. He…read moreinstalled all of my car speakers without a single hiccup and in beyond reasonable time. I had a bad tint install from a previous shoddy installer as well, and Mr. Lee made the needed repairs cleanly and again with no issues at all. Absolutely A-1, will definitely be back and would recommend to anybody.

I had my Samsung S24+ screen repaired. Since it was a new version Ankit orded the part and it…read morearrived the next day. He said stop by after 12:30, so I did. He immediately worked on the screen repair, and it was done in less than 15 minutes. What awesome service! I would recommend using Buy Sell Repairs for any services they provide. Ankit is super friendly and knowledgeable. THANK YOU!

Amazing customer service. Gave us an honest evaluation. Was helpful in explaining and offering to…read morefix the problem, but also cared about being considerate of the cost to us. Would definitely use them in the future!

My wife's Samsung Galaxy S-10 had a cracked camera lens cover. I took it to eye fix and repair and…read morethey had it done in a couple hours. Good price great service friendly people I highly recommend.

Highly recommend this honest business…read more Quickly identified my issue and fixed my IPhone 7 Plus port in less than 30 minutes Walked in, no appointment at 4 pm on a Thursday

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

I was in looking to buy appliances for my new home and Bill assisted me. He was very knowledgeable,…read morepatient and friendly. I ended up ordering everything here: refrigerator, range, washer, dryer and dishwasher. He was able to get me the available appliances delivered as soon as possible, followed up with me regarding my remaining backordered appliances.. and when i found out the prices dropped on two of the appliances i have on my order, he went ahead and matched their price and made me the happiest customer! I would totally recommend this location. Its the first time i've ever shopped with PC Richards and I think they just earned a customer for life! Thank you Bill!

Jonathan was super helpful and accommodating! Was able to get a bed and air conditioner quickly and…read moreefficiently! He was super knowledgeable about the products making the selection easy. Will definitely be returning!

Very professional and knowledgeable. It is very reasonable when it comes to pricing, and I highly…read morerecommend him! He fixed my work laptop and also is creating my new website, which I'm very excited about!

From the owner: Free Phone or Video consultation. We come to you, or help you remotely. We get the job done with…read more35+ years experience.

I recently needed my MacPro 13 battery replaced. Orada Tech Repair contacted me within 15 minutes…read more They ordered a new battery and they repaired it. Mac is up and running. Quality of service and repair was excellent. They were very accommodating and scheduling was fast and efficient. Pricing was very fair. I highly recommend ORADA TECH REPAIR.

I used Yelp to reach out to many computer/IT repair shops in the general area. Many replied not…read moreservicing due to age (printer bought in 2018- had 10K pages printed-- "Not worth the repair"-- Well a new printer wasn't on my bingo card!). Ray was honest when he messaged me. I brought in on Tuesday afternoon, he said give him a few days and he'll get back to me. I joked and told him to keep the repair budget low- he called on Thursday- a complex dig found a piece of plastic got into the gears- Fixed for the diagnostic fee but totally has a repeat customer! Heres to hoping theres another 10K pages on this ecotank