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Staten Island, NY

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T-Mobile Authorized Retailer

4.6 (9 reviews)
Closed • 10:00 am - 8:00 pm
Updated 3 months ago

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8 years ago

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7 years ago

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7 years ago

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7 years ago

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7 years ago

Luis, Oscar, Sergio, Anthony and Rosa, great people, great service. Fixed everything 611 couldn't

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AT&T Store

AT&T Store

2.1(12 reviews)
1.2 mi•Heartland Village
•$$$$

A visit to the AT&T Store on Richmond Avenue was very satisfactory as I brought a friend there to…read moreswitch her mobile phone service to AT&T. She had a new phone that had to be activated and also requested that all of her data be transferred to the new phone. Customer Service Representative JD handled the whole affair with expertise, diligence and extreme patience as this customer had a great amount of data and she had many, many questions during the time it took to complete all of this. He is to be commended for his work. Thank You

The worst customer service…read more Brought an iPhone case. Rep told me she will email me the receipt instead of printing one. Wasn't planning on returning it. A week later came back in to return it but told them they never emailed me the receipt. Rep that sold it to me, was flabbergasted and said if she did the transaction there is no way I would not have gotten it. She tells me there is nothing she can do and I can only trade it in with another useless expensive case. I already told to a AT&T rep at another store as well as online and they both told me that they should be able to accommodate or if anything find the transaction if I had bank statements and the date and time of the transaction. She was getting offended that I told her this info and she was acting extremely unprofessional and needs a lesson on customer service. I don't believe any of them care about this yelp site but I will be escalating this further due to my dissatisfaction

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T-Mobile Authorized Retailer - mobilephones - Updated November 2026

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