Called to see about a warranty on my otter box that was purchased from the store, and the man who answered said he could give me the phone number or email for the otter box warranty, that they couldn't do anything in store. I said sure, let me get a pen to write it down. He proceeded to say with an extremely condescending tone, "let me just get out my smart phone and use google to find the number. Oh wow would you look at that such a nice webpage for otter box warranties" and then proceeded to give me the number. There was absolutely no reason for him to be rude about it as I was asking a genuine question. Luckily I had a good day today and didn't let him have it on the phone, which is why I decided to leave a review here. If you work in customer service (as I do myself), you really shouldn't take for granted the customers that are nice to you. Do better. read more