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Sullivan Drugs

5.0 (1 review)

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4 years ago

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CVS Pharmacy

CVS Pharmacy

3.0(2 reviews)
0.2 mi

Always good service with a pleasant attitude. The pharmacy team is helpful and friendly. I…read morerecommend using this CVS.

It's a miracle that the CVS in Staunton, IL is still making any money. Any time I call the…read morepharmacy department I am put on hold for 20 - 40 minutes every single time. Recently I called and after waiting 40 minutes, I was told my prescription wasn't called in even though I knew for a fact it was called in the day before. So I called my surgeon's office to be told that yes, I was correct. I called CVS pharmacy DEPT again for another 40 minute hold on line and guess what??? It was there the entire time. They told me they are way behind on everyone's prescriptions (they ALWAYS ARE NOTHING NEW)! They said they would let me know when I could pick it up but it would be at least a 4 1/2 hour wait! They never contacted me. The next day I called them and before I let her talk, i told her when we were done, I wanted to make sure I was given the corporate number, which at the end of the call she gave it to me. (800) SHOP-CVS. After I'm done writing this bad review I'm calling corporate before they run this business into the ground . I can go anywhere else and it's a 10-20 minute wait to get prescriptions filled and they always answer and take care of you immediately. They also said they had recently hired a bunch of people, can you imagine what it was like before that happened? This place doesn't have a clue on how to efficiently run a pharmacy.

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CVS Pharmacy
CVS Pharmacy
CVS Pharmacy

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Walgreens

Walgreens

1.9(29 reviews)
48.1 mi
•$

Visit the store yesterday to pick up prescription using the drive-thru. When I drove up, I was…read morenever acknowledged and waited for a pharmacy tech. Once Respina arrived at the window, still no greeting. Ask my name and when I communicated my name she said " say again" rather than, please repeat the spelling. She was extremely rude, seems as though she was having a bad morning. I have been ill for the past week the last thing I need is someone with an attitude when I am trying to pick up 2 prescription that are already filled. If me showing up to Walgreens is a problem for her requesting minimal service maybe staying home or choosing another professional may have been a better option for Respina. Definitely a poor choice for Walgreens when all the mature ladies cashiers are so sweet. It was definitely a poor experience. Dr. A

Who knows someone on Walgreen's leadership team? 3/11/26 Picked up my sister's sleeping pill RX at…read morethe Walgreen's on Chesterfield Pkwy around 5:30pm today. Tech said that I could not get refill as it was not authorized. I assured her Dr had called it in and authorized it for pick up today. She checked and said yes that is correct but the pharmacist said she could not have it. I waited and the pharmacist came to the drive up window and said that although the doctor had authorized the pick up today, my sister has a habit of getting this refill 2-3 days early. I said yes the Dr is aware and he is comfortable that she can have the script and authorized it for pick up. The pharmacist said she would personally need to talk with the dr and make sure he knew that he authorized the pick up it was 2 days before normal. Again this is at 5:30pm today. The pharmacist said the doctor had to personally call her. My sister is leaving for spring break. This is a sleeping pill. So, no sleeping pill for my sis tonight. Who can I talk with at Walgreens? I am beyond disappointed with the level of care and service that was provided to my sister. This pharmacist could have given her the needed medicine that the DOCTOR AUTHORIZED and let her know next time she needed to PERSONALLY talk with the doctor. Seriously? Apparently the pharmacist is not like an MD who takes an oath to "do not harm". Who can I escalate this to at Walgreens Corporate. Horrible that necessary medicine that was authorized was withheld from my sister. #Walgreens#WalgreensPharmacy#StateBoardofPharmacy#MissouriStateBoardofPharmacy

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Walgreens - Cannon Beach

Cannon Beach

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Sullivan Drugs - drugstores - Updated May 2026

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