Nostalgic and delicious! Burgers, sandwiches, pies, shakes, and salad bar?! Clean, friendly, and amazing.

Came here for dinner. There were two other tables seated. Made our order and waited for our food. 45' later there was no food. We had finished our iced tea while waiting and they never came back to check on us or refill our drinks. Asked what was going through n and they said "we are very busy." Certainly not the case as we were literally the third party seated when we arrived. Finally, we gave up, paid for our iced teas and left. I can't comment on the food because we never got any. read more

Always good quality food for the price. The clients always make me feel young as I am not yet 70!

I was in the area from across the state for work and stopped by here for dinner since my parents said they love this place and have been before. I ordered a grilled cheese and side salad, nothing fancy but it was good and I would get it again. I didn't order any desserts but they looked pretty good from the menu. The service was also very good and the younger women working here were nice and friendly. As for the ambiance, I can appreciate an older-style place and this is definitely one of them. It doesn't appear that it's ever been renovated but I quite honestly really appreciated that about it. Eating here reminded me of times when I was little and would go out to eat with my grandma. It gave me a nostalgic, homey feeling you could say. I would rather eat at a place like this than a modern day chain with plain/grey modern decor. I would happily come here again and I hope they stay in business. read more

So the home made jam(strawberry) is amazing along with the pork sausage patties ! My omelette was a little burnt but edible.. the service isnt the greatest the waitress never even came to drop off out bill we had to go to the front and the women looked it up for us. read more

Russ' Restaurant - American Near Me - Grand Rapids, Michigan

The food was amazing and the service was pretty fast. The ambiance felt welcoming and warm.

I'm from out of town and this place was highly recommended. Decided to give it a try. Ordered my food and went back to my hotel. Food smelled delicious. Open the bag no utensils, no napkins. Open the container the butter that was inside the container were open and basically drenched my chicken. I opted to get chicken with rice soup, and too my surprise it's a creamy soup, something I dislike.. I really couldnt enjoy my food due to the butter getting all over my chicken read more

Russ' always has great food and good customer service. The restaurant is a little dated but honestly we love that about it. There is always ample parking. read more

Cutlerville locale now has commercial GFS production food taste. It was our go-to when they used to have truly home cooked from scratch meals as advertised. I truly miss the "Old Russ's". Prices are still low, but so is the flavor. read more

Nice place to grab a bite, spacious, delicious food and friendly. Prices are good too

Been coming for 15 years, a minute's walk from the Orchards next door. Not a bad item on the menu, although my favorite of favorites is the spinach with mushroom omelette. The pancakes and hash browns will compete with any of the other local restaurants around. All other foods, no matter what designation are beyond good, and the service is wonderful. Clean, well laid out dining area, including a small dining room for parties. read more

Just a simple place for a simple meal. The food isn't bad, but not great. Again just simple. read more

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I always love it. Good food. Good service. Always clean too! Their clam strips are my favorite. The desserts are awesome too

Great place for breakfast with lots of choices. Waffles were crispy and fluffy. Lots of seating here, servers are nice and it roomy. Tables aren't crammed together. They have room to have large groups get together. Hash browns were crispy just the way we like them. read more

Meh. It's alright. Nothing to write home about. Definitely won't be running over people to come back. The food is mediocre, and kind of misrepresented on the menu. The server seemed kind of in a rush to get us out of there even though the entire place was empty. Didn't really seem like she cared much. Most of the other customers were seniors. I'd look elsewhere for spectacular food. read more

This is essentially Big Boy. Same type of decor, same vibe, same type of menu. As an example, at Big Boy, they have the "Slim Jim" sandwich, while at Russ', they have the "Slim Gem". You have to give Russ' points for a blatant lack of creativity there. My wife preferred the Slim Jim over the Slim Gem, by the way, but I preferred the burger at Russ' over the burger at Big Boy. Lots of old folks here, and while some people don't like this, I find it reassuring that the people eating at the same restaurant as you are 100 years old. It can't be that bad for you, can it? Contrast that to some of these trendy spots with all the young hipsters, and you wonder where the old hipsters are. Did they simply mature and go to normal places, or did they infarct due to hideously clogged arteries? read more

Without thought, the absolute worst breakfast restaurant that I have ever eaten at. The waffle breakfast was without exaggeration exactly the same as the continental breakfast waffle machine at a Super 8 and it only came with one. I take that back, it was actually worse because the waffle batter was so whipped that it was like eating air. Other food orders were cold and missing items. The menu selection was very limited so you expected the food that they did serve to be good. I never imagined ever leaving a 1 star review when i wasn't treated rude or anything crazy happened but I have no control over this one, it's simply a 1 star restaurant. read more

Place smells like old people and stale fries. Food would have been good if it wasn't for all the old ladies staring at me the whole time. Only positive thing is it's cheap. Other than that this place sucks I will not come back. Fix the smell problem please I was overwhelmed read more

Terrible place that exists only by tradition. The floor was sticky, service slow, food was very weak warmed up frozen stuff. Sad I spent my money there but I didn't pick it so it's like you know. read more

Went here with friends, whose elderly parents chose the restaurant. The place looks trapped in 1970, and the food is Denny's style. Service was cheerful and attentive. I got the tilapia, which was light, very flavorful, and flaky. The side of mashed potatoes was super dried out, didn't even taste like potato, and were frankly inedible. The house applesauce was fantastic - chunky, not too sweet, and cinnamon flavored. My husband got his favorite, fried chicken, which was decent. His salad came from bagged lettuce with the inevitable wilt and smell. The "scalloped" potatoes were tasty, but were actually cheesy au gratin potatoes, not creamy escalloped - a common mistake in comfort food restaurants. While they got some things right, it just fell short of good food. read more

Great salad dressings! Order the 2 chicken breast dinner, enjoy the how both breasts miraculously fit together and are the same size combined as one breast! Lol. It's very comical but fitting for the west Michigan dutch wonderland... Friendly staff. read more

My husband and I were pleasantly surprised by Russ'. I grew up not really liking Russ' restaurants because it was always where we went with my grandma. However, we decided to try it and were pleasantly surprised. This is an old restaurant--definitely old but it was clean and the food/prices were good! Their homemade rolls are SO good. They melt in your mouth. When I ordered soup, I asked for a second one because they are so good. My husband likes their meatloaf and has ordered it both times. It is basic, good, homemade mid-west food. They don't try to make things fancy or anything--just good and homemade. Average prices were $5-$9. read more

This is the local chain. the place used to be jam packed all the time. you had to wait in line for a seat. now the quality is off and so have the number of people who eat there. you don't have any trouble getting a seat. sometimes you get good service and sometimes you don't. I've had good food and poor food. Once I complained to the manager. he wanted to pay for my meal and as I had already paid for it, there was nothing he could do for me. I was so mad. I thought he was a really poor manager. read more

Good food, my favorite things are: -very nice wait staff that really care about the customers - clean clean clean. "Dutch clean" read more

Great service, friendly staff... If you're looking for comfort food and to relax this is the place.

A very nice chicken salad, perfect size for me. The extra fruit and muffin I took home to my daughter who keeps asking for more. Clean restaurant, helpful staff who smiled. read more

1st time we went, we waited 40 minutes for entree. 2nd time we were brought cold food(literally still chilled). Prime rib was salty from au jus. No refills on pop. read more

Food was just ok, had cinnamon French toast and bacon. Service was ok too. The place is huge. Would not make it a stop if im in the area again though:( read more

Had a regular order of onion rings there, rather skimpy this time compared to previous

I dunno about their meals (I agree - it's very popular with us "older generation"), but I can share one thing my wife says: they have great desserts! Me, I like the "peanut butter pie"; my wife loves the "lemonade pie" read more

Horrible food and slow service. The staff was nice but that's about the only thing I can say good. I ordered eggs over medium and they were cooked hard all the way through. The second attempt wasn't an improvement. The pancake was so tough I had to cut it with a fork and knife. The food was just bland. I waited for more than 30 minutes for the food and about another 15 for the check because the server was so busy dealing with the multiple complaints from the adjacent booth. read more

As a rule, we try to avoid chains. But as we are not from this side of the state, we've never eaten at a Russ's, so decided to give it a try while passing through. Noticed a bunch of blue-hairs milling around outside when we pulled up. Normally this is a good sign of quality food, so we we're encouraged. Inside, Russ's apparently hadn't been redesigned since 1983, but was, however, spotless. Menu was pretty standard and we both chose to go with the Monterrey Chicken with California blend vegetables and cucumber salad sides. The chicken breasts served may have been the smallest pieces of chicken I've ever received at a restaurant. Pathetic. The flavor of the dish was mediocre. I had envisioned the cucumber salad to be similar to what my Italian grandmother makes. This was different- sweeter (not in a good way), and the cherry tomatoes we're rubbery. Needless to say, we will not return. Sometimes, the chain IS the better choice. read more