Had a 20 year old gas fireplace that was too far gone to fix. (Could not find parts). Called…read moretwo local companies, BHF came out right away and did some measuring and suggested I do as much as I can to get the old unit out before ordering a new unit as it was going into a corner and it would help greatly if they could see what was behind the angled wall. I did that. The second company finally sent someone out to look. He looked, and looked and looked. Wrote down a lot of stuff and NEVER got back to me. In the meantime BHF came out again (for free) and this time had enough info to order a unit. When it came in they came out, removed the old unit completely, redid the gas line and electrical, even installed an outlet close to the new fireplace for a CO and smoke detector. They did it all without having to remove an existing mantle and big screen TV! They finished it right down to the drywall. I was able to do the mud and tape and put Airstone around the insert so it looks really good. Still have not heard back from the other place.

Service. Very patient. Had a limited of area rugs, priced well, but not what I was looking for. If…read moreneeds change will visit again.

I first want to say that I am an average carpenter. I had bought vinyl plank flooring from another…read morestore to do my kitchen and laundry room. I did the install myself and I had way too many gaps between the boards. After about a year I decided to redo the above rooms. I wanted to try another store so I went to this one. After I told my salesman Jason what I had and why I was replacing the previously installed flooring, Jason suggested another kind of flooring where I could glue to vinyl planks directly to the OSB subfloor. I installed this myself and I absolutely could not be happier with the result. I don't have any more gaps between the boards. Jason even suggested me to bring my dog inside who was waiting for me in my pickup. If I ever buy flooring for another room, I will absolutely use this store. I highly recommend this store.

I would rate them a 0. They were 3 weeks late on the first piece, seven weeks and counting on the…read morelast. They won't return calls from me or my contractor. This was beyond the month they agreed to. They don't install so my builder (very experienced with tile work) had to install it. It was so fragile and brittle that the shower sheet broke in several pieces. Since I installed it, I had to pay to replace it. I will certainly replace it with something else, but I have to pay for both and they are far from cheap.

Great products and service! when I gave them the wrong measurements and had to purchase a…read morereplacement they not only didn't take advantage but they made me a great deal that must have been close to cost. I will only buy my counter tops from them in the future.

Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

It took a month to hear back after initial contact. Two times were set up by the tile contractor,…read morehe canceled twice, first time, he waited until 20 minutes into the appointment to let me know he wouldn't be there, after I took time off from work to meet with him. His temperment is short and he's unprofessional. He complained strongly about the very well-meaning and qualified tile contractor/installer. He's unreliable, unprofessional, and has a short fuse.

AWESOME service! From drywall to concrete work, this company did a great job in a timely manner on…read moreour older home. I have seen a couple new houses they have built, and they were the highest quality construction I've ever seen. If you want the job done right, call Bickett Construction.

Above and Beyond, In today's world of fast-paced deals it's easy to get passed over with the hustle…read moreof business. That was not my experience here. I found caring and thoughtful professionals who considered my circumstances and found solutions. Now my plight was very complicated, and yet they went above and beyond my expectations to think out of the box to make delivery and even figure a unique way to gather timely payment. I said it was complicated as I was some 1500 miles away set to a deadline. The whole team was professional, kind and accommodating. I'll be a customer and fan for life!

They originally put in my carpet a few years ago, and I needed some more carpet installed. Even…read morethough the carpet was discontinued they were able to find me something very close and work out a solution. Great job.

great contractor experience, he was on time everyday, communicated and the work was of the highest…read morequality. I feel we got a fair value on our bathroom remodel

We're there to get building materials for a project and a guy named Dustin was the guy that was…read moresuppose to help us . We didn't know exactly what we needed and he acted like we were the biggest pain in the a--. He was more interested in other people in the store than trying to help us. He said he was tired but looked hungover and wanted to be anywhere but at work and should of been . How do you get away with acting like that at work. I'll make sure he never waits on me again .

We attended a sale on sept 23/2022 at the hwy 44 location to buy excess inventory and were able to…read morepurchase many items we needed to remodel our home thanks to the staff who were very helpful and Gary Halvorson who has been a great help on many occasions. We highly recommend do business here.