Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

I had an issue with an edger. Mike (mgr) fixed the issue quickly and efficiently. I go at least…read moreevery week. I come for yard supplies, dog food, and other items.

Another amazing experience at Menards--thanks to Jason!…read more This is actually the second time I've left a glowing review for Menards because I continue to be blown away by the customer service. I walked into the Rapid City, South Dakota store with a list of plumbing items and zero clue where to find anything. That's when Jason stepped in! He didn't just point me in the right direction--he personally helped me track down every single item on my list with patience, kindness, and a great attitude. I left the store feeling supported and totally taken care of. Jason deserves a raise! Menards, you've got a rockstar on your team. Thank you again for making something stressful feel so easy. Tuesday, June 17

We're there to get building materials for a project and a guy named Dustin was the guy that was…read moresuppose to help us . We didn't know exactly what we needed and he acted like we were the biggest pain in the a--. He was more interested in other people in the store than trying to help us. He said he was tired but looked hungover and wanted to be anywhere but at work and should of been . How do you get away with acting like that at work. I'll make sure he never waits on me again .

We attended a sale on sept 23/2022 at the hwy 44 location to buy excess inventory and were able to…read morepurchase many items we needed to remodel our home thanks to the staff who were very helpful and Gary Halvorson who has been a great help on many occasions. We highly recommend do business here.