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    1 year ago

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    11 months ago

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    3 years ago

    Carissa was a big help very friendly and very knowledgeable of what we needed and able to help us get what we needed

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    4 years ago

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    6 years ago

    Love this place! We placed an order and had it shipped home. Staff is always helpful.

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    8 years ago

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    10 years ago

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    9 years ago

    Menards RC is once again great customer service.

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    7 years ago

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    9 years ago

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    14 years ago

    Helpful, friendly---good amount of materials in stock. No issues whatsoever.

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    9 years ago

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    Ask the Community - Menards

    Review Highlights - Menards

    Brenda in cabinets needs a raise.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Lowe's

    Lowe's

    (45 reviews)

    $$

    Normally i'm very understanding of changes, situations. But for the manager to call me a liar is…read morebeyond acceptable. We purchased appliances for the kitchen nearly a month ago. Schedule delivery date for april first. I know, i know, april fools right.... was supposed to receive a message?Giving me a four hour block the day before. No message received so I went online.... Shows delivery date changed to monday, april six. After rescheduling various work activities to take the first off... Now i'm forced to reschedule those activities again for april six. I spoke to the manager and explained to him that a phone call. Thank you very much for this. When they determined there was a delivery problem would have been beneficial.... His statement was, we did try to call you voicemail, but voice mail is full. Which I know to be total b*******. Due to my position, my voicemail is always empty. Except for save extremely important messages. Hey explained that to dustin..... Essentially telling me I was wrong that my voicemail was full. Dustin from the Rapid City store solidify idea that i will discontinue my membership with lowe's, close out my accounts, and work with stores that will support customers even when there is a problem with a purchase. Over the past year, I have spent well over eighteen thousand dollars at lowe's for various home improvement projects. Thanks for your support dustin.

    I ordered several thousand dollars worth of cabinets. Lowes told me they would be delivered on…read more12/4, but they didn't come. I tried calling the store, but no one answered. I let the phone ring for 25 minutes and then drove to the store. When I got there the phone was still ringing. The light was flashing on the phone at the customer service desk and no one was paying any attention. After insisting that I speak to the general manager, an associate finally callled the shipper who said the delivery wouldn't be until 12/12. The general manager was doing interviews and the assistant couldn't explain why no one was answering the phone. This level of service is unacceptable.

    Menards

    Menards

    (6 reviews)

    So, if you have merchandise that's delivered defective you can only upload pictures that prove the…read moredamage within 3 days...and you can only upload 12 megabytes?! That's like 3-4 pictures...I had 7 individual damages on my merchandise and I could only upload a fraction of the damage. Thanks menards, way to cut out the ability of the customer to adequately ask for a refund of damage caused by you.

    Boycott these smug tyrants!…read more Upon walking through the door, I was greeted with "YOU GOT A MASK?" by a man who is clearly not a physician nor carries liability or malpractice insurance for inflicting bad medical advice. To cut the story of a wasted evening short, the VERY aggressive GM Mark, who has a massive Napoleonic complex brought my 6yo daughter to tears yelling at me. I never raised my voice, or cursed, or anything vulgar. He called the police on me, threatening to "chase me down to get my license plate number" if I left, further terrorizing my daughter. We waited patiently for the police, during which time the middle manager helped a man with no mask. The police arrived and professionally said, as a private business Menard's can discriminate against anyone they want. If Mark doesn't like your wheelchair, the color of your skin, that you're wearing hate symbols like a cross or a gun or an American flag on your shirt, Mark is allowed to give you the boot. I don't believe this interpretation of the law is correct, but I'm not going to argue with the two armed men called in to remove me from what should have been a peaceful and productive shopping experience. Mark bragged that he called the police at least once a week on patrons who aren't wearing a mask and won't bow to him. Mark also GROSSLY violated social distancing while trying his best to physically intimidate me, all while repeatedly fidgeting with his mask that was slipping off his nose while handling items customers will touch. Not that I think that's dangerous, but the hypocrisy was thick! SAY NO TO TYRANTS!

    Menards - buildingsupplies - Updated May 2026

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