Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.

great contractor experience, he was on time everyday, communicated and the work was of the highest…read morequality. I feel we got a fair value on our bathroom remodel

Loyal's installation Technicians, Drew Joachim and Dana, wer outstanding…read more When they hit the customary hiccups, they team attacked the issue and successfully worked through them. All in all, Loyal is the ONLY plumbing company I will hire to do the plumbing work on our property. Our new kitchen plumbing project is now fully functional. I strongly recommend them and Mark is truly an ambassador for his company. Friendly, polite, courteous, professional and fair with the pricing. Thank you... again Loyal Plumbing. JW & Liz

worst plumbing experience i have ever had. overpriced and rude techs. Go with literally any other…read moreplumbing company before this one.

It took a month to hear back after initial contact. Two times were set up by the tile contractor,…read morehe canceled twice, first time, he waited until 20 minutes into the appointment to let me know he wouldn't be there, after I took time off from work to meet with him. His temperment is short and he's unprofessional. He complained strongly about the very well-meaning and qualified tile contractor/installer. He's unreliable, unprofessional, and has a short fuse.

AWESOME service! From drywall to concrete work, this company did a great job in a timely manner on…read moreour older home. I have seen a couple new houses they have built, and they were the highest quality construction I've ever seen. If you want the job done right, call Bickett Construction.

They had a great selection of products and were very helpful coordinating everything.read more

I hired T2 Construction in March 2025 for a simple detached garage build. At first, they seemed…read moregreat. Three months in: I had no permits, no blueprints, no materials, and multiple unfilled promises to show up. There was always an excuse as why work couldn't begin. After obtaining counsel, we legally terminated our contract and asked for a refund. Not only is T2 refusing to return any of my $40K deposit; they are refusing to provide receipts for materials, labor or expenses. Apparently, T2 stands for "terrible thieves". I'm happy to provide proof of all statement made here. 7 days after termination of contract, thank God I reach out to Jeremy at Joat Services LLC. He cut me a great deal, and completed more in 4 days (in the rain) than the entire time we employed T2's services. If I could give a negative rating, I would. Save yourself the headache AND future trips to a lawyer - go with anybody else.

I needed a new deck since the one we had was flimsy and felt like it would collapse at any moment…read more I called T2 Construction and the owner came out and listened to my vision of the new deck which included a size expansion and the addition of stairs. The work came in on estimate and the quality of the work is of the highest standards. The deck's supports are very sturdy and the stairs end on a concrete slab they installed. To say we are pleased with it is an understatement. I can't recommend them enough and we are planning on hiring them for several more projects in the near future.

We are extremely satisfied with our new bath to shower conversion. The look of the shower is just…read morewhat we were told it would be. The installation was handled with upmost professionalism and completed in an expedient manner with very little interruption to our everyday activities. We would highly recommend Duckota Shower to Bath Company.

Amazing company really cares about its customers and quality! Also is more affordable then expected.read more