Update: It took filing a complaint with the BBB and the SD State's Attorney office for the company…read moreto finally agree to give us a full refund. They came out and reclaimed their door, but they withheld funds for a few weeks insisting that I remove my online reviews. I told them that wasn't going to happen and I would take legal action if I didn't receive a refund since they now had my door, which they finally did. I am appreciative that 12 months after this engagement started that they finally did the right thing, but it took a lot of time and persistance. I have raised my rating from a one star to a two star.

High quality work with top notch customer service. Everyone I encountered at Hagen Glass was…read morehelpful. Highly recommend.

I have previously done business with Superior and was satisfied with their work so I signed up for…read moretheir gutter cleaning service. Unfortunately this was not a positive experience and ended with a somewhat threatening call from the owner. Two guys showed up to clean the gutters and were here for less than 15 minutes. After they left I quickly inspected a section of the gutters and found that the downspouts were not cleaned at all and there was still dirt and leaves in the gutter. I took some photos and contacted Superior to dispute the invoice as the work was not completed correctly. The person I spoke with saw my pictures, agreed the work was substandard and offered to send their employees back out. I didn't want them back on my roof, potentially upset about being called out for sub par work so I refused and said I didn't want to pay the invoice. The office employee said they would have someone call me to discuss further. After three weeks with no response I called again and was told I would receive a call. Two weeks later the owner called me saying he has pictures showing the work was completed correctly and that they do not clean downspouts. He said he wasn't going to discuss the issue any further and if I refused to pay the invoice he would send it to collections. With no recourse outside of litigation, which would be costly and unjustified over a $100 invoice, I reluctantly paid it. I have video footage from my security cameras to prove my claims as well as a couple of pictures following the job. I want others to be aware of my terrible experience and to be careful if you choose to do business with this company. After speaking with others who have done business with this company and reading other's reviews, intimidation seems to be a common tactic along with substandard work. I will no longer be doing business with Superior and caution others to do so at your own risk.

Great work on our home today. I especially appreciated the ways that team leader Kelon kept me…read moreinformed prior to Superior's arrival at our home and then as they were proceeding with the work. Top marks for customer service while on the job. Were's prepared for the next rain!

I am a repeat customer and so happy with my new picture windows! Wade and Rusty are true…read moreprofessionals and care very much about their customer's happiness. I highly recommend.

I cannot say enough great things about this company. Vanessa, is truly amazing to work with, she…read moremakes sure every detail for her client is on point and accurate. Rare to find a company that cares about the client's project as much as the client. Highly recommend working with this GREAT team!