I called Loyal on a Friday morning simply to ask for a quote on fixing an outside leaking faucet…read more It wasn't an emergency, and I never scheduled an appointment. The following Tuesday, I get a call from a technician saying he's on his way to my house -- completely out of the blue. Loyal scheduled the appointment without ever contacting me or getting my approval. Then, two days later, I receive a $100 bill for "dispatch and arrival of technician"... for an appointment I never scheduled, a faucet that had already been fixed by someone else, and a tech I only spoke to on the phone. How does that make any sense? To make matters worse, no one will answer the phone so I can ask why I was charged or tell them I won't be paying for a service I never agreed to. The lack of communication and the unauthorized scheduling is absolutely ridiculous.

worst plumbing experience i have ever had. overpriced and rude techs. Go with literally any other…read moreplumbing company before this one.

Hay Camp dropped everything to fix my central air conditioning for my renters with a new born on a…read morevery hot July day. They were about my 4th call to HVAC service companies... all others said they were booked out 4-6 weeks and couldn't help. They quickly figured out the issue and had my rental property cooling off in no time. I'm grateful for a service company that had empathy for my tenants.

Tony went above and beyond installing my new AC. He and his crew are knowledgeable, courteous,…read moreprompt and really nice! I'm happy I used his company! His secretary, Maisy, is super friendly and got my questions answered right away. I really liked working with all of them.

The communication was great as Jeremy explained everything he was going to fix and why. He fixed…read morethings my first plumber could not. Great team, five stars!

Fast responses and great service. Highly recommend. Would use again. All issues resolved.read more

Jake at Formanek Electric was stellar. He was able to quickly take care of my issue and I would…read morehighly recommend Formanek electric to anyone in need of their services.

The guys from Formanek Electric are above and beyond kind of people that aren't only knowledgeable…read morebut have a personal touch that was very much appreciated by my wife and myself. I highly recommend Formanek Electric.

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

We have had such great luck with lighting maintenance every time they've come to do work for us. We…read morehave used them many times and are always satisfied.

we received excellent service from Solar Sound/Lighting Maintenance and the installation of our…read moregenerator. They came out and assessed what we needed and didn't try to oversell a larger unit than needed. Communication and Installation was fantastic.

Amazing service! Quick response. Couldn't be happier, though I'm sitting here freezing because I…read moredon't want to dirty my stove. It looks brand new! Please support this business if you need your chimmney cleaned, you won't be disappointed. Jeff and his son are top quality. They will be back every year!!!

Fast response. Friendly, super thorough and cares about the work he does and it shows! Highly…read morerecommend!

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.