Mike replaced the failed furnace in our 18 yr old home. He was prompt with his examination and…read moreestimate. We felt his price was fair gave him the go ahead on Thursday. Mike was able to install replace the furnace on Tuesday. We feel this is remarkably short and a very impressive turnaround time. Upon completion the job site was left clean with the only evidence of the work done being shiny new furnace. Price wise, Mike was not only fair but consistent. There was no added parts or charges. The original bid was the final price. Joan & Dave Davis

A/C condenser fan motor seized, 97* outside. Anderson came by and got the motor oiled up enough…read morethat the fan would work until he came back tomorrow with a replacement. Thank you!

We installed a Mitsubishi mini split system and trouble- shooted an existing heat pump problem…read more We were extremely impressed with Lee and the service he provided. He showed up promptly, took his time to install the unit accurately and was very thorough. Even after finding out he needed an additional piece to complete the project, he came back within two days to get it done-which is rare to get this type of response and service. The project was reasonably priced, about 40% less than what we were originally quoted by another contractor several months earlier and professionally completed. We strongly recommend their services and the contractor, Lee.

Just had Mike over to repair our furnace. I called this morning and the furnace was running with 2…read morenew parts shortly after 10:30. Ebelution was professional and so quick to assist. Mike was very polite and efficient. I will definitely request him for future maintenance. Amy was very pleasant assisting us over the phone to get the furnace serviced quickly. Thanks again for the exceptional service Mike

If I could give less than one star I WOULD. One tech came out charged me for a hour and a van fee,…read moreput on a part that I could have got for 30 bucks charged me 90 and was here for 20 minutes at the most. Heater ran for 12 hours. Had to wait another week till I had a day off because they where not making appointments so I had to wait for a call. Guy spent 2 hours on his phone to come up the chimey was froze up. Looked at it and yes it had ice on it but was still putting out. He put the ladder up and I had to climb up there myself to defrost it. Worked for less than 4 hours. And this was during our first really bad cold spell. Called Action Mech he came in layed on the floor and said you have just one I can see right now a crack in my heat exchager. Furance was shot! Two techs didn't get that. Asked mulitiple times to talk to the ower, no luck. Even emailed and still no call. Never use them even if you call them to change a litter box because they can't do it.

I spoke with Mark about my window AC unit to see if it was repairable or not and he was super…read morehonest and told me it would probably be best to buy a new unit. He could have taken advantage and roped me in to unnecessary repairs that might not even have worked that well and snowballed in to the price of a new AC but didn't. Thank you for your honesty D&R!

On 2_25/25 precision mechanical dud a service call on my heat pump cabinet heatinf elements nor…read moreworking . The two setviceman were knowledgeable figured out the problem. They were on time and really friendly and i will continue to use them for upcoming service work .ALEX

I use these guys for everything. Repairs planned maintenance and even had them install a…read morehumidifier. Nice techs, reasonable prices!

Loyal's installation Technicians, Drew Joachim and Dana, wer outstanding…read more When they hit the customary hiccups, they team attacked the issue and successfully worked through them. All in all, Loyal is the ONLY plumbing company I will hire to do the plumbing work on our property. Our new kitchen plumbing project is now fully functional. I strongly recommend them and Mark is truly an ambassador for his company. Friendly, polite, courteous, professional and fair with the pricing. Thank you... again Loyal Plumbing. JW & Liz

We have two bathrooms in our house, and every time we use the shower in the upstairs bathroom,…read morethere is no cold water. So, we contacted this company to inspect the issue. After their inspection, they told us that the problem was due to a faulty water heater and that we needed to replace it. Although we had serious doubts--if the water heater was the issue, why did the downstairs shower still have cold water while the upstairs shower only had hot water?--we trusted their professional judgment and spent a total of $4,700 to replace the water heater and other components. Yes, you heard that right--we paid $4,700 just to get cold water in our upstairs shower. If this had solved the problem, I wouldn't have complained. However, after the replacement, nothing changed--the upstairs shower still had no cold water. They sent technician to inspect the issue again, and this time, they told us that we needed to remove part of the wall to replace additional components. Wait... wasn't it their initial misdiagnosis that led us to replace the water heater, only for the problem to persist? Now they expect us to spend more money on additional repairs? Not only that, but we discovered that the pressure relief tank they installed was a damaged product with dents. Additionally, during the repairs, they broke our disconnection box and then asked us to pay an extra $280 to replace it ourselves. This company seems to be finding ways to charge more and more without delivering trustworthy service. We are extremely disappointed. We had originally planned to use their services to repair our air conditioning system and had even signed up for their annual membership. However, after this experience, we no longer trust them. We strongly do not recommend using their services!

Tony went above and beyond installing my new AC. He and his crew are knowledgeable, courteous,…read moreprompt and really nice! I'm happy I used his company! His secretary, Maisy, is super friendly and got my questions answered right away. I really liked working with all of them.

Hay Camp dropped everything to fix my central air conditioning for my renters with a new born on a…read morevery hot July day. They were about my 4th call to HVAC service companies... all others said they were booked out 4-6 weeks and couldn't help. They quickly figured out the issue and had my rental property cooling off in no time. I'm grateful for a service company that had empathy for my tenants.

Friendly, efficient and quick service. They saved us when the heat was hitting hard and our old…read moreunit was toast. They were a second opinion and the price was right. We're thankful!

We bought a unit for our cabin. Had problems and supposedly the tech checked it at the cost to us…read moreof $155. He said it was fine... in spite of being terribly noisy. Later had to get an electrician on the weekend and the unit had a bearing out. When I called the GM at Precision he said he would check on it, talk to the technician and get back to me! That was September and still no call back. We are very unhappy! I certainly wouldn't recommend this company!

Called JamesAir and spoke with Troy James, described the problem with my duck work, was told he…read morewould stop by later in the day, that came and went. Called next day, left message, never returned call. 0 Star

From the owner: Your HVAC system is responsible for keeping your home or commercial building warm in the winter and…read morecool in the summer. If you're having trouble staying comfortable, it may be time to schedule 24/7 HVAC services. James Air Heating & Air Conditioning is a trusted HVAC company that's been serving the Rapid City, SD area for over 34 years.