Above and Beyond, In today's world of fast-paced deals it's easy to get passed over with the hustle…read moreof business. That was not my experience here. I found caring and thoughtful professionals who considered my circumstances and found solutions. Now my plight was very complicated, and yet they went above and beyond my expectations to think out of the box to make delivery and even figure a unique way to gather timely payment. I said it was complicated as I was some 1500 miles away set to a deadline. The whole team was professional, kind and accommodating. I'll be a customer and fan for life!

They originally put in my carpet a few years ago, and I needed some more carpet installed. Even…read morethough the carpet was discontinued they were able to find me something very close and work out a solution. Great job.

Doug Carling has the worst customer service I've ever encountered!! Do not go to this store to deal…read morewith him or anyone there. They don't seem to care because he is still working there. He shouldn't have a job working in any sort of customer service ever!! Hopefully they'll fire him so the company doesn't lose more customers!!

So nice to have a hardware store where the staff is knowledgeable and friendly. Specifically I…read moreneeded some chipped car keys made and some new key fobs programmed. Chris, the manager, had a special new tool that plugs into the car and easily program everything. The price was a third the cost of the dealership and was extremely fast. Thanks to all the fine folks at Knechts for all the great stuff and services you've provided me for over 30 years.

About a year ago, I spoke with Danny about replacing the countertops in my kitchen, chose a quartz…read moreproduct, and sent Canaday a $4000 deposit. Seven months later, nothing had happened - no one ever met with me or set foot in my house. Excuses accumulated, some of which were quite creative. Bottom line, I got my deposit back, went to another contractor, and my quartz was installed within six weeks. These guys treated me like crap.

Fantastic family owned company. Superior quality granite and amazing installation service…read more Contracted them for 5 different countertops in my home. Each different and difficult to cut and install. They created perfect countertops and had them installed in about 1 day!

Critical: Professionalism, Punctuality They told me on three…read moredifferent occasions they would be here at 8am and I was going out of town for the weekend and 8am worked perfect as i wanted to be home when they did it. They then showed up at 2pm, they called me and I was already gone at this point, they said they would contact me the following week to get a different date set up. I got home and the work was done trash and nails eveywhere!!! Now got a bill and its way higher then they talked about..even added an excessive amount of rain and ice shield that my insurances says they will not pay. Would not recommend this company to anyone period.!

I cannot say enough positive things about Tony and Diamond Roofing! After a two month (plus) fiasco…read morewith a roofer who had been highly recommended, but who had a serial habit of not showing up, returning calls/texts/emails, and pushing the start date back weekly, we were extremely frustrated to say the least. We had already had one snow storm and more loomed on the horizon. The owner of the company painting our home and doing other exterior restoration (Kasie with North Fork Restoration and Paint) recommended Diamond Roofing. Whether kismet or fortuitous coincidence, Tony and his crew happened to be working on our neighbor's roof right then! We rushed across the street to explain our situation and beg for help. Tony met the other (absentee) roofer's estimate and had the work done the next week. Our roof looks awesome! Tony was our Johnny-on-the-spot! Tony and his crew at Diamond Roofing were fast, professional, efficient, and cleaned up the area around the house so that you did not even know roofers had been there. I HIGHLY recommend Diamond Roofing!

Service. Very patient. Had a limited of area rugs, priced well, but not what I was looking for. If…read moreneeds change will visit again.

I first want to say that I am an average carpenter. I had bought vinyl plank flooring from another…read morestore to do my kitchen and laundry room. I did the install myself and I had way too many gaps between the boards. After about a year I decided to redo the above rooms. I wanted to try another store so I went to this one. After I told my salesman Jason what I had and why I was replacing the previously installed flooring, Jason suggested another kind of flooring where I could glue to vinyl planks directly to the OSB subfloor. I installed this myself and I absolutely could not be happier with the result. I don't have any more gaps between the boards. Jason even suggested me to bring my dog inside who was waiting for me in my pickup. If I ever buy flooring for another room, I will absolutely use this store. I highly recommend this store.

Do yourself a favor avoid doing business with them, staff just totally ignored me, and when I asked…read morefor any discount on the carpet I wanted, they clearly seemed displeased with my questions. Yes I'm a carpet installer, and it's my living, and yes my GMC truck is a little beat up. They clearly watch their parking lot and size up who has deep pockets. Eventually they just blew me off for a guy in a brand new BMW with squeaky Italian loafers.

I had had been working with Furniture Mart with getting new furniture for my living room and…read morebedroom. There was a few complications however the owner Kay and his daughter went above and beyond to make things right. There was not a call unanswered or a problem to small for them to get right back to me and look into. The staff at Furniture Mart and Freeds Flooring were wonderful and took the time to understand any issues so they could fix it quickly and professionally. I have never come across a business that was so true to their word. They are honest good people and I would recommend Furniture Mart and Freeds Flooring to anyone who is looking for a great bargin with beautiful products. My living room and Bedroom look great and my new floors are beautiful!! Thank you so much to the wonderful owers and employees of the company. You are professional, reasonable, and treated me like family. I will definitely be going back to both stores agiain!! :)

Very helpful and didn't feel rushed at all. Many options to choose from. Highly recommend.read more

We used their services to repair a recall issue on our washer and to fix our dryer. A few weeks…read morelater we had another issue that was completely unrelated to the original dryer issue. It took several days to get the parts and for the technician to return to complete the fix (we are in Spearfish). After many trips to the local laundromat, I am happy to say we have a fully functional washer and dryer set again.

Our washer goes out so we give this place a call to see if they can help, they schedule us an…read moreappointment for August 27th. The following is a rough sequence of events and the terrible customer service we received. 8/27 We were supposed to get a call at 8am to tell us when the repair guy was supposed to come out. It was 9:15 with no notification so we called them. They answered and told us the estimated time was 2-4pm (not a big deal, we had plans later in the afternoon). 4 o'clock rolls around and he still hasn't shown up nor have we recieved a call stating he would be late. So we called them again at 4:05 to check and he says he's running about 30 minutes late. (A little irritated, but not to big a deal). He finally shows up and he takes a look at the washer saying that the fabric softener clogged the drain tube (first time I've ever heard of that but, ok) and that it is a motherboard issue. He tells us it is fixed and should work temporarily until we decide to order the part. They charge us $85 for 10-15min of work. We test the machine and it still doesn't work. We call them back and they schedule a secondary appointment for August 31st. 8/31 They call us about 9am to say that there is nothing they can do but order the part. At this point we are like okay just order the part. We asked if we could be refunded the $85 because he came and did nothing to our machine and it still had the same problem as before we called. They gave us some bullshit about how the experience was not how we made it seem, that the $90 was for a insurance charge if we got the part installed and broke within a 90 day period. We decided to not order the part and still wanted our money back (Would have accepted a little less due to gas usage and time) all they did was yell back at us and said that there was nothing they could do. 100% NEVER using this place again with their bullshit customer service.