Very knowledgeable and responsive however they do seem at the top of the price range for the area…read more Also wish they could get to all repairs on a unit the same day vs a separate large charge to come out another day for coil cleaning. Overall good though and I trust the quality of their work.

We recently had PHA install a mini split in our sunroom. Jacob did an excellent job. He was very…read moreprofessional and personable. He was very meticulous and made sure everything was working properly and the area was cleaned up before he left. I definitely recommend PHA for all HVAC and associated work.

The guys at Miller's were great with us, as people who were frazzled about having a slab leak in a…read morehouse we'd recently bought. Stephen was kind and friendly, making sure I understood everything they were finding and what they planned do it, all while making sure I didn't feel talked down to. They came by to let us know what the issue was, then, after we had the flooring ripped up after a leak detection company marked off where it was, they came with the jackhammer and tore up our cement. Unfortunately, the leak wasn't where detection had marked it. I'm grateful Stephen was find enough to come in on what was supposed to be his day off the next day to continue after we took up the rest of the wood overnight. They did a great job at locating the leak, fixing it, explaining what might have happened to cause it, filling the hole back up and covering it with cement. I highly recommend reaching out to them and hope you get Stephen as your guy if you ever have plumbing issues.

I don't recommend Miller's, particularly their finance option. I think we might have been…read moreovercharged, and I have called and emailed the office numerous times. I even emailed my documentation, yet no one has responded to either my calls or my emails. It makes me think they simply don't want to refund the money they owe us, or bother with the finance company if it's their fault. Kelly G.

The heat is working way better than it did before. Thank you so very much for fixing our unit…read more The Rag Bucket LLC. We will be calling you for our future services.

I am so glad I waited on Silva to service my system they are prompt, professional, and get the job…read moredone right, they were in and out and explained to me what they actually doing, I highly recommend this company to anyone for their heating and servicing needs!

Overpriced and unprepared for a service call. The owner was terribly rude and disrespectful. We…read morehave a service agreement and should get a discount, but disrespectful not. I am canceling our service contract and hope I help steer people away from this horrible business owner.

Had a new heating system put in 2 days before Christmas (2 days without heat while old system was…read moreremoved)..all was fine @ the beginning then we got worked for additional fees over and above the 12k quote..as we appreciate having heat now I don't think we'll recommend anyone we know to Comfortable Climate in the future..Not to mention the installers yelling and cursing while they were in my house on Christmas Eve..also 6 large oil stains on our exposed ag driveway due to their leaking service vehicles. All around unpleasant experience..Who knows if the a/c system works as it never heard/or saw them start the outside unit..I hope they stand by their warranty..They were also to inspect duct work in crawl and attic..attic was never looked at..service tech told owner he looked @ it..I was standing there,he didn't go in the attic..I feel my floor warm under our house where there isn't a register, I asked if the duct was off ? Was told I needed to pay additional 580.00..Very poor management..spend your money elsewhere..​

Thank you . yall are fast and clean i will recommend you to anybody and yall are trusted worthy. i…read morepayed yall fist and yall delivered as inspected thank you.

Job was inspect, clean and repair, reglue 4 8" and 10" approx 16 ducts supply and return…read more Tidy (dress) them. Inspect for rodent openings, provide screen to block. (I did this) Nice response to texts and calls. Pricing fair.

I have had Riverside repair my heat pump a few times in the last couple of years at my home. they…read morewere prompt in returning calls and great at diagnosing what had been wrong. So when my heat pump wasn't working this week I called Riverside to come out and check and found to be low on Freon and had a leak in my system. Tech told me they charged 325$ to search for leak and locate. No problem. The problem is I assumed that he had already used his ultrasonic leak detector on heat pump where he had hooked his meters up and checking voltages. The leak detector is just a handheld device that detects Freon in the atmosphere. Well I was wrong and it cost me a locate plus service call. 415$ This just kinda hit me wrong. So when I was left with a decision to replace my heat pump I probably would have got them to replace even though Riverside was 1500$ more than who I got to replace. Just ask more questions and don't assume.

From the owner: HVAC contractor. Service & install all makes & models.read more

I requested an assessment of a leak, fully expecting to have to tear up my front lawn to repair the…read morepipe from the box to the street. Brandon came out and ran a series of tests that showed that it was simply a leaking toilet. He was highly knowledgeable, professional, courteous, honest, and thorough. He is extremely competent and I would highly recommend him. He literally saved me hundreds of dollars. I will not hesitate to use him again when the need arises. P.S. This is from Williamsburg, VA. Somehow Yelp listed me from CA!

They turned the water off to our house and NOT the house next door, which is what they were…read moresupposed to do. They were lazy, they did not wait for the water company to tell them where the neighbors meter was. If I could give 0 stars I would

Always had a great experience with them! They have fixed multiple things on our HVAC system over…read morethe years and always are great to deal with.

We had a leak coming from the bottom of our air handler, so I called A/C Masters -- a company we…read morehad used before and trusted -- to come out to our home in Newport News on June 13. Unfortunately, this experience was disappointing. While the technician who came was knowledgeable and professional, the issue lies in how the company conducts business, which ultimately left me $174 out of pocket for a service that didn't resolve the problem. After diagnosing the issue, the technician said the P-trap was clogged and vacuumed the drain line. She said water appeared to be draining properly and noted that some light dripping might continue due to wet insulation -- but we were relieved that the problem seemed resolved. Just a few hours later, the leak returned -- same spot, same amount. When I called the company the next day, I was told the line might still be clogged and that they could come back out, but I'd be charged another $85 labor fee -- even though the first visit didn't resolve the issue. I also learned their advertised "30-day guarantee" only waives the $89 diagnostic fee, not the labor, even for the exact same unresolved problem. After doing my own research, I realized that since they already knew the drain line was underground and made of metal, a quick vacuum was unlikely to solve the problem long-term especially because we don't have a condensation pump. It made me question and feel like they were just trying to get me to spend more money piece by piece. I tried speaking with the manager, Robert, before leaving a review to resolve the issue but was told it's simply "company policy" to charge a labor cost again. I won't be using A/C Masters in the future, and I would caution others to seek a company that stands behind their work and prioritizes fixing the problem the first time -- not charging again for unresolved issues.