Professional Custom Communications

Rescue Repairs was great in every aspect of the process of completing my bathroom tile install x2…read moreproject. From response to a quote request to the final clean of the work area. The price for the amount of work that needed to be completed was beyond competitive with larger companies and the value of workmanship exceeded my expectations. Not to mention the team's flexibility to start and complete the project around my work and family schedule was beyond appreciated. A+ work definitely going to hire again!!!

Great service with excellent communication skills to explain what issues could be possible. Very…read morethorough and knowledgeable on all phases of construction. Due to his background in firefighting he also notes all safety issues that may come up. Overall awesome and professional. Would recommend

Mr. Handyman of Hampton - Newport News

4.3

(4 reviews)

We recently had Mr. Handyman come out to repair our kitchen sink, and we were lucky enough to have…read moreChris H. handle the job. Another contractor had previously caulked the sink and did a pretty rough job, and Chris not only fixed it -- he completely transformed it. He recaulked everything with care and precision, and the sink now looks and works so much better. Chris was also incredibly affable and easy to work with. He explained what he was doing, worked efficiently, and left everything clean and polished. I highly, highly recommend Chris H. if you can get him -- especially for kitchen sink work. Excellent craftsmanship and a great experience overall!

Reviews Yelp I…read morecalled Mr. Handyman of Newport News for an estimate to remove the full size shower door assembly and replace it with a new frameless one. I told her I had it in the box, in my garage. I had purchased it from Lowe's and it was unopened. I also a had a two steps set from our Laundry Room to the garage that needed a set of wooden handrails installed. I also had the wood for that too. She asked me to send pictures of each, which I did. She gave me a cost of $350-$500 estimate for the shower door, but reserved the cost for the step rails to the Handyman when he arrived. She set the arrival for Dec 12 at between 12-1:00. I received a text the day before to confirm the visit no time and I replied. I had asked for a courtesy call before he came, but received none. He showed up at 8:00 AM . Unacceptable to me, for we are retired and I was still asleep. I told him his mistake was he didn't ask for me, for I was the one that had call. He said he did 75% of his business with Wives and thought I wasn't home. I said you didn't ask. He had come in and checked the area. His cost was $550 which I didn't agree for shower door. I told him $500 as the lady told me as tops. He agreed. His price to add the step handles was $450 to install just two wooden handrails and side slats on the steps. I said no. He would have to come down. I called the business and explained to her that he went to Lowe's for materials, which I also had and I had idea what he'd needed. She asked me if I would let her hang up before he purchased anything and she would call me back? I agreed. No returned call. He returned with a written Work approval of for me to sign. I looked it over and it was blank except name, address and at the bottom a place for me to sign. This was an authorization to do the work. I told him I didn't sign blank documents. I told him to fill it out stating the work he was going to do, including the removal of old door assembly, disposal and clean up to my satisfaction. I further want a signed copy from him. He said I told you the cost would be $500. He seemed a little upset with what I wanted. He said let me go out to the truck and talk to my boss. I will come back and let you know. He drove off with no comment. Note: I learned a lesson a long time about signing blank documents and I haven't since. On the good side: The Handyman was courteous, with one acceptation, looked at the box with the door and wood for the steps. He seemed knowledgeable and wore covers on his shoes to protect our wooden floor. I cannot recommend this company. If you hire them, get it in writing, you may be regretful.

Sir Fix It

(12 reviews)

I called this business to come out and remove our full size shower doors and install a more modern…read moreset that we had purchased from Lowe's. Tim asked me to send pictures of my shower door assembly to remove. I sent the pictures to him. In a couple of days he sent me an estimate by Email of his price to do the job. I was satisfied and had him book me. In a couple days he showed up as promised, went into the garage to check the doors for proper fit. He was satisfied and began the project. He finished the job in one day, to include the clean up. He had worked professionally. Holding an occasional conversation with Tim he answered my questions knowledgeable and showed courtesy to me. Tim.tan into a problem. Lowe's had ordered a door which did open on one side. That was the way this one was. I thought I had to order another one. Tim told me he would try to adapt it to open only proper side. He did indeed to exchange opening side. If he hadn't accomplished to do this, I would have to order. another door. The exchange time had past. This was a very expensive door. Even though he had to make the wrong door fit perfectly, we were completely impressed with the out of his expertise. That is what you get when you hire with someone with 35 years experience. If you need a Handyman, I highly advise you hire Tim

Professional handyman. Definitely great craftsmanship. Will probably call him again for future…read morework.

Blue Ribbon Lawn Care and Handyman Services

John is great, professional and my lawn never looked so good!! I highly recommend Blue Ribbon…read moreLawncare!!

All Trades Home Repair

3.3

(6 reviews)

A+ service and workmanship…read more I requested a quote for a disposal and faucet replacement. After getting fleeced by the first person that contacted, I reached out to John. He was very clear and thorough in the communication leading up to the day of the appointment, including making contact the day of the appointment. Upon arrival, John and his son went to work immediately and finished the work in the estimated time he had stated. We are very happy with everything. I would definitely recommend him.

Response/communication. There was no follow up from the company after the initial contact. I can't…read moreevaluate the workmanship because I did not receive a reply when I asked for their availability to do the work.

Veterans Plus Handyman

4.6

(16 reviews)

Neil did an exceptional job restoring my deck. He was prompt, professional, and extremely…read moreknowledgeable. I really appreciated how fast of a turnaround it was too - from when I first reached out for a quote to the project being completed it was less than five days. When the project became bigger than initially expected (due to hidden rot beneath the surface planks), Neil was clear and communicative about what it would look like going forward. He rebuilt everything the right way so that it will last much longer than the original did. I cannot recommend Neil enough and will definitely be reaching out to him again for future home projects!

Fast response & scheduling, diverse range of projects they can do. Awesome to work with!read more

Ginter Services

(11 reviews)

We are repeat customers. Our requirement was to improve our staircase and upstairs hall to remove…read moreaging hazards. Bottom line: we got a fantastic project and superb delivery. Adam, Gary and Chu are exceptional employees, professional, personable and very capable. They are well supported by Tony, the task manager who solved several challenging "unexpected issues" the project. The work the delivered exceeded our every expectation! We are lining up further projects with Chad and the team. We recommend them to you as the single best firm we've employed in our home in over 20 years.

Had this company install a new back door Donald and Gary did a good job. Very nice guys worked all…read moreday to get the job done

Yorktown's Handyman

(4 reviews)

I cannot say enough good things about this business, it's owner and his employees. They came to my…read morehome handled everything on my list with precision and professionalism and charged the prices they agreed to which were in my estimation fair. They cleaned up after themselves attending to every detail and were so kind to my animals. Even if you have to wait a while for an appointment with this crew I guarantee you won't be disappointed.

The crew working under Josh are all good folks. They came in, did a handful of jobs for me, cleaned…read moreup, and left in just a few hours. What they couldn't do in the day of the appointment (due to weather), they came back in a couple days and knocked out. They are so polite and kind that it's ridiculous. I will be calling them first for any issues I have from this point forward.

Arcadia Property Services

4.3

(23 reviews)

The bill did not exceed the estimate. Quality work, on time. Repairman was polite and efficient.read more

Too expensive for a repair and I was providing the shingles four pieces to replace $550.00 NO THANKSread more

Rescue Repairs Renovations

Rescue Repairs was great in every aspect of the process of completing my bathroom tile install x2…read moreproject. From response to a quote request to the final clean of the work area. The price for the amount of work that needed to be completed was beyond competitive with larger companies and the value of workmanship exceeded my expectations. Not to mention the team's flexibility to start and complete the project around my work and family schedule was beyond appreciated. A+ work definitely going to hire again!!!

Great service with excellent communication skills to explain what issues could be possible. Very…read morethorough and knowledgeable on all phases of construction. Due to his background in firefighting he also notes all safety issues that may come up. Overall awesome and professional. Would recommend

Sir Fix It

(12 reviews)

I called this business to come out and remove our full size shower doors and install a more modern…read moreset that we had purchased from Lowe's. Tim asked me to send pictures of my shower door assembly to remove. I sent the pictures to him. In a couple of days he sent me an estimate by Email of his price to do the job. I was satisfied and had him book me. In a couple days he showed up as promised, went into the garage to check the doors for proper fit. He was satisfied and began the project. He finished the job in one day, to include the clean up. He had worked professionally. Holding an occasional conversation with Tim he answered my questions knowledgeable and showed courtesy to me. Tim.tan into a problem. Lowe's had ordered a door which did open on one side. That was the way this one was. I thought I had to order another one. Tim told me he would try to adapt it to open only proper side. He did indeed to exchange opening side. If he hadn't accomplished to do this, I would have to order. another door. The exchange time had past. This was a very expensive door. Even though he had to make the wrong door fit perfectly, we were completely impressed with the out of his expertise. That is what you get when you hire with someone with 35 years experience. If you need a Handyman, I highly advise you hire Tim

Professional handyman. Definitely great craftsmanship. Will probably call him again for future…read morework.

Handyman Haulers

(6 reviews)

Easy quote. Showed up on time. Took them 15 minutes to clean up all my junk. Very professional and…read moreeasy to work with. Very affordable as well.

I can't even begin to praise Handyman Haulers enough~ Brian & Andy connected us with Steven who was…read moreresponsive and very willing to work with us to accomodate our schedule. Everyone we spoke with was professional & responsive. Steven and I scheduled an appointment for 7:30 this AM - about 10 minutes before our appt he TXT'd me and said he was 6 minutes away. Showed up shortly thereafter and completed the removal of our old/broken down freezer within 30 minutes. I couldn't be happier and will recommend Handyman Haulers to all who need such a service. THANKS GUYS!

A-Pro Handyman

Gunnar was very fast with communication and giving me quotes on everything I needed. He did an…read moreamazing job on remodeling our kitchen, painting the cabinets and the cost was very affordable. He's very nice and paid attention to little details, as long as giving me ideas when I needed. He will be my go to person whenever we need anything fixed now.

From the owner: Experienced handyman available for all jobs - large or small. Specializing in bathroom and kitchen…read moreremodeling. Fully insured. Call 757 364-0190 or email aprohandymanva@gmail.com

M & M Delivery Services

4.6

(7 reviews)

My request was for the removable of a five piece sectional sofa from a 4th floor apartment of my…read morefriend to my home across town. Karl and his team were on time but found the elevator was out of order and that there were some other items blocking the sectional. I appreciate their patience and professionalism during this move. in spite of the difficulties they completed the job in a short amount of time and at the price that I was quoted.

Move was quick and easy…read more Very competitive pricing and amazing service. Definitely look at these guys before any of the expensive corporate movers.

STAR Movers

3.8

(18 reviews)

Courteous, quick, and careful!! Very accommodating to my needs. Cleaned up after themselves!…read more Highly recommend them for short distance moves, and would certainly consider them for any cross country moves.

Harrison,John and Christian took special care of all of my furniture during my move from a third…read morefloor apartment to a two story house. They had me laughing pretty much the whole time with their sense of humor! Highly recommend Star Movers!!! Services Local moving, Oversized-item moving, Furniture disassembly, In-state moving, Furniture assembly

Michael & Son Services Hampton

3.7

(33 reviews)

David,my technician was very professional, knowledgeable, and courteous. His vast knowledge and…read moreexpertise really made the experience an easy and enjoyable service. Ask for David Sparks at your next visit. You will not be disappointed!

Use their Services and they were great!!! Very Friendly,…read moreprofessional and courteous!!!

Elite Floor Coverings

Matt Lancour of Elite Floor Coverings, LLC is a master tile craftsman for sure! We're DELIGHTED…read morewith the beautiful porcelain tile floor he just installed for us. Very highly recommended!!!

Pegram Fencing

Daniel was one of two of the many people we called who returned our call. His price was right, and…read morehe is a reliable, skilled craftsman. He even sent us followup tips on how to care for our fence. Highly recommend.

If you are looking for a high quality fence built with efficiency and pride, then look no further…read morethan Pegram Fencing!! From start to finish, Daniel was the consummate professional. The quote was competitive with the bigger fence companies around, but I wanted to go with a smaller company because I wanted my fencing needs accomplished with a personal touch. Daniel took care of all necessary permits, started and completed on time, with ZERO issues! The fence looks great and functions exactly as designed. I did have some unusual requests: vinyl, aluminum, and reusing some of my old wood fence, but, again, Daniel had no problem making my vision come to fruition! I can't say enough about the great work Daniel and his team did! Just a great job by an honest to goodness great guy! Thanks Daniel! I absolutely will only use Pegram Fencing for all my fencing needs!

Patrick's Glass

4.0

(8 reviews)

In the summer of 2024, after cleaning one of my double-hung living room windows, a part broke and I…read morecouldn't either keep it open or easily close. We called around in Hampton, landed with Patrick's Glass, who didn't "have the time to come out and look." So, we took down what we knew to write, the broken part and brought it to the shop. The shop person had a part on his desk that looked very much like the part we needed but explained that they would need to come out to look at the issue. "We don't have the time to come out." He referred us to a handyman he knew; whom we called who did come out. Carter Britton, the person, came out and never followed up. We called him multiple times, either no answer or ignored. Now, a year plus later, the window issue is not resolved, and it is getting cold. We need this window to work, and it looks like we need it replaced. We will not entertain the idea of Patrick's Glass any longer for the disappointing experience with his business. We can't even get a ballpark figure for the repair or replacement, as it requires someone to inspect and do the work. We are still looking and again starting fresh. No recommendation for this business, we are not recommending the business and sure will never call them again.

Patrick's Glass came to my rescue after their closing time. Ryan was close by and was able to fix…read moremy double-hung window that wouldn't stay closed. Really appreciate the neighborly help! I have had window glass replaced with Patrick's also. I got quotes from other local companies but Patrick's was reasonable, helpful and professional. Thanks Ryan and Danny! Would highly recommend Patrick's Glass - good people!

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Eulysses R.

0

9

0

2 years ago

Carpenter Chris was exceptionally punctual and perfectly suited for the job. My shed door had been collapsing due to years of neglect, so I hired Chris to fix it. Not only did he repair the door, but he also discovered and addressed issues with the door frame. Despite being confronted by a rat and a snake during the job, Chris continued working diligently and completed the task efficiently. I will definitely call on him for my next carpentry project. Highly recommended! read more

Jeffrey M.

0

3

1

3 years ago

I was more than satisfied with the work Professional Custom Communications did for me. I was always informed of where we were with the work. Chris the owner was more than professional. I was surprised by how efficient the work was and the price could not be beat. I will use his company for anything in the future I need done at my home. Top notch all the way around. Jeffrey Mills read more

Ron J.

0

1

0

3 years ago

Chris came to my home and moved my pool table from my 2nd floor game room to my garage. He did a great job. His communications to me, response time and work quality were wonderful. I highly recommend using PCC for your next project. read more

Rachel ..

0

1

0

3 years ago

Chris was very professional and communicative. He did a great job hanging our 65" TV with a new wall mount. We will definitely use him again for future projects. read more

Professional Custom Communications - tvmounting - Updated July 2026

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I was impressed by Brandon's professionalism and determination to complete the task! Even though he…read morewas plagued by the incompetence of a prior handyman, he refused to allow it to deter him. Excellent!

We had a great experience with Nephew's Enterprise. They painted the interior walls of our…read moretownhouse and the job came out beautifully! They were also good communicators; showed up when they said they would; finished when they said they would; left a clean house upon job completion; and were patient and flexible with my last minute color choices and changes. Brandon was super polite and a pleasure to work with! It wasn't the least expensive quote I got - fell right in the middle price wise - but after reading reviews and having had a good experience with Brandon at the walk thru, my gut said to go with them, and I am glad I did.

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The gentleman man professional and prompt. He fixed the door plate in no time. We recommend this…read morecompany.

Dave was able to get the Kitty Korner (https://www.kittykornerdoor.com) door installed even though…read morethe directions for the product are non-existent. Good work at a good price!

Rent A US Vet

I was referred to Rob. I needed him to come out to replace my dryer vents iat my condo and replace…read morea fence pole that was about to fall down. He did a great job. He gave me some great recommendations. He was kind, calm, and easy to talk to. My wife felt safe with him when he was doing the work. I highly recommend him to come out and do the small stuff on your honey-do list. I will be using him throughout this year and keep him on my favorite list on my phone. Please call him - he is taking on new clients.

Smart Solutions Electrical

(8 reviews)

We enlisted Smart Solutions Electrical to update outlets, install recessed lighting, add porch…read morelighting, and install lighting in our upstairs bathroom. They were prompt, courteous, and excellent problem solvers. They show up when they say they do and confirm appointments. I also found their prices fair for the amount of work they performed. We will be using them for our future electrical projects.

Shawn was very responsive and he was beyond professional and friendly. He came promptly and timely…read moreand fixed our issue and educated us. I know we have need for more work in the future and we will only use Shawn and Smart Solutions Electrical!

Jay's Handyman Services

3.4

Once again, Jay has provided me with stellar service. My parents and I are truly fortunate to have…read morediscovered his service. Excellent workmanship at a completely fair price. His professionalism and personality are beyond mere words.

If you ever hire Jay's Handyman Service, BEWARE. First,…read moreread your proposal carefully and read the contract even more carefully. We discovered that an essential term that was in the proposal changed when it was re-written into the contract. The specific term in the proposal was that a completion payment for Phase 1 (of a 3 phase contract), would be due upon final completion of all 3 contracts. When Justin completed Phase 1 he demanded a sizeable payment. I calmly pointed out the discrepancy between the proposal and the contract, at which time Justin immediately flew into a rage, grabbed a hammer, and threatened to "rip out all the drywall" in the garage, then threw the hammer across the bed of his truck, threw his clip board across the bed of the truck, and shouted at us "Y'all don't ever call me again." It was a simple question we tried to address in a calm and reasonable manner and tone. Lesson learned: when dealing with Justin and Amanda - READ EVERYTHING TWICE and COMPARE ALL DOCUMENTS for unsuspected changes. Next lesson learned: WATCH Justin carefully to prevent him from doing work he was instructed not to do. There were three pieces of exterior trim around the garage door which Justin replaced according to plan. However, he was instructed at least three times not to paint the trim. Despite those instructions, after Justin's outrage incident, he returned that evening and painted the trim. Next lesson learned: DEMAND a detailed estimate which shows the cost of materials and the hours for labor. Let me give you some examples of overcharges from our contract we had with Jay's Handyman Service. 1. Insulation: Justin charged $72.60/hour for 10 hours = $720.60. We watched Justin installing the insulation and commented on how fast he worked. He replied something to the effect that "I'm quick so I can get on to another job." Our estimated time was 3 hours to install insulation in a two-stall garage. That would amount to $217.80 at Justin's rate of $72.60/hour. That equals an overcharge markup of $502.80 (231% markup). 2. Drywall installation: this was for a two stall garage to replace drywall after a fire. The garage had already been stripped to the studs, so it was ready for installation. Justin claimed 68 hours to hang drywall, tape, and finish. This did include taping, mud, and sanding (but no paint). His charge for 68 hours at $78.65/hour = $5,348.20. Having done one drywall project (at a beginner's pace), our estimated time for this installation is (generously), 25 hours at $78.65/hour = $1,966.25. The result is an overcharge markup of $3,381.95 (172% markup). 3. Here's the one that really caught our attention. Justin charged $24.20 each for two electrical outlets for a total of $48.40. The actual Home Depot price for each outlet is 87¢ each for a grand total of $1.74. This is an overcharge markup of $46.66 ... wait for it... a 2,782% markup! 4. Garage Door Trim: 3 pieces (two sides and top). Justin charged $32.67 each for a total of $98.01. The actual Home Depot price is $39.96 for a 3-pack (2 inch trim). This results in an overcharge markup of $58.05 (145% markup). 5. Installation of 3 pieces of Garage Door Trim: Justin claimed it took 5 hours to install the new trim. Just guessing, he thought about it for 4 1/2 hours and did the work in 30 minutes. Seriously, he charged $78.65/hour x 5 hours = $393.25. Our actual estimated time to install 3 pieces of trim is (generously), 1 hour @ $78.65/hour = $78.65. This results in an overcharge markup of $314.60 (400% markup). 6. Painting the trim (remember, we told him not to paint the trim) - Justin claimed it took 2 hours to paint 3 pieces of garage door trim (2 inch trim on 3 sides of the garage door). Two hours of paint time at $78.65/hour = $157.30. We figure it probably took 30 minutes (judging by my wife's work in re-painting the trim). For 30 minutes at $78.65 = $39.33. This is an overcharge markup of $117.97 (300% markup). 7. Here's another one that caught our attention. Justin replaced 2 light fixtures at a cost of $52.51/each = $105.03. The actual Home Depot cost is $2.68 each x 2 = $5.36. This is an overcharge markup of $99.67 (1,860% markup). 8. Finally... Justin charged 4 hours to install 2 electrical outlets and 2 light fixtures. Justin's total charge at $140.36/hour = $561.44. Our estimated time of 1 hour = $140.36. This is an overcharge markup of $421.08 (300% markup). When we realized that several fixtures were not functioning, we called in an electrician. The electrician determined that Justin had mis-wired one of the outlets. In conclusion.... If I had it to do over again, I would never hire Jay's Handyman Service. There is actually more to this story, but by this point, you can draw your own conclusions. Justin's claim of being "Affordable, Reliable, Honest, and Experienced" begs the question.... In what world and in whose imagination? You be the judge.

Ray's Painting

3.0

(3 reviews)

Good lip service but failed to follow through on providing job estimate. Its fine to say you don't…read morethink the job is big enough but just communicate that. Its a shame he had such good promise as a young man trying to build a business.

Ray came out and painted our living room with a vaulted ceiling and did a phenomenal job! Such a…read morenice guy who grew up in construction and already has 10 years of experience under his belt. He is very knowledgeable about paint, and explained to us about low quality vs high quality paint to help us pick the best option for our walls. He even touched up our baseboards while he was here! We will be calling him for any more work we may need done at our home in the future.

James Marshall Home Improvements

James Marshall and his flooring crew did a fantastic job sanding and refinishing our red oak…read morefloors. Their commitment to excellence and attention to detail are noteworthy and set them apart from other flooring contractors. We were very, very happy with the results and recommend them highly.

HP Pierce